This place is like a factory! I've been to large resorts but this one has an eerie feeling about it. Its huge and not really well laid out. I felt as if I was constantly getting in the way of the staff doing their tasks. I stayed for a conference. Of course, for conference attendees, you don't get the best rooms but I would have expected a bit more from Marriott, especially being an Elite Member. Instead, I got a basement room a the end of the hall of the last lodge in the place. The guest elevator was located right next to the hotel laundry room and was shared with them.
Room was seriously outdated and run down. The flat screen TV did not make up for the complete lack of any other recognition of the 21st century in amenities or accommodations. Although there isn't a beach nearby, I felt as if this was a beach resort since my room felt perpetually humid and a bit musty. I assume that was due to sharing the floor with the laundry room.
The common areas, hallways and elevators are extremely worn down to create an almost oppressive atmosphere.
The conference facility was located directly opposite my lodge, at the furthest point you can get. The facility was a bit remotely located and it took a great deal of skill to doge the golf carts flying by as I tried to make my way to the conference area.
The only bright side, the staff is extremely friendly. Front desk was always friendly and efficient. Bellmen were very on top of things - bags, cabs, etc. Room service waiters were friendly, but clearly frazzled. It took two tries to get our order right. I also noticed food trays that were to be delivered but stacked on a food cart and left in a hallway - kind of like the ones you see in a hospital at mealtime. From some reason, that just creeped me out. I wanted to feel like I was in a resort, not a hospital.
Even if I had to attend another conference at this property, I would probably look to stay nearby instead. This place is just a huge disappointment and not what I have come to expect from Marriott. And even at discounted conference rates, it was not worth it.
- Official Description (provided by the hotel):
- Trump National Doral(R) Miami is a prestigious 800-acre resort boasting a completely re-designed clubhouse, new Deluxe and Suite accommodations, luxurious event spaces, new restaurant concepts, 4 redesigned championship golf courses, plus all new re-imagined recreational amenities and retail shops for guests and members to enjoy. Doral(R) is once again one of the greatest resort destinations in the world. Purchased by the Trump Organization in June 2012, the Doral Golf Resort & Spa has undergone a dramatic restoration to recapture the resort's early grandeur. Every aspect of the resort has been completely transformed in order to bring the new Trump National Doral(R) Miami to the highest level of luxury, infused with the distinguished five-star level of service that is synonymous with the Trump brand. ... more less
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- Also Known As:
- Doral Golf Resort And Spa, a Marriott Hotel Doral
- Marriott Doral
- Doral Golf Resort Spa