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“Very disappointing resort” 1 of 5 stars
Review of Trump National Doral Miami

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Trump National Doral Miami
4.0 of 5 Resort   |   4400 NW 87th Avenue, Doral, FL 33178 (Formerly Doral Golf Resort and Spa, A Marriott Resort)   |  
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Ranked #15 of 21 Hotels in Doral
Notts, England
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“Very disappointing resort”
1 of 5 stars Reviewed September 23, 2006

This resort is over priced and over rated and during our stay many facilities were barely open.
The visit started poorly when we pulled up to be told by the parking staff that if we chose to self park rather than have valet parking, the parking was 20 mins away - this turned out to be not quite true but was not a good start.
We were given a room in lodge 10 which was OK but tired and ready for a refurb. When I opened the shutters I was facing a construction site with a row of workers sat on the roof with a direct view into the room.
The spa was not fully open and operating from one of the lodges. Only one restaurant was open and was on a very short menu. The food was excessively slow in coming and not very good. We found out the main kitchen was not open either! Neither was the bar - this was relocated to a temporary outside bar that didn't even attempt to produce the drinks as they should be - not bothering to fetch ice or the proper glasses for a cocktail costing $11.
The answer to all our complaints? It was slow season, they were refurbing - it would be great in 4 months time!!
The really bad thing was that all the staff seemed to realise it was very poor but the management were not bothering to do anything about it.
Our advice would be to play the golf courses - they're good but very expensive - but not to bother staying there. Maybe in 4 months time it will be better, but do they deserve the custom with an attitude like that? We don't think so.

  • Liked — Good sized rooms
  • Disliked — Tired and dingy decor and construction site within feet of room
  • Stayed September 2006, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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1,286 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (317)
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English first
New York City
Top Contributor
280 reviews 280 reviews
96 hotel reviews
Reviews in 124 cities Reviews in 124 cities
639 helpful votes 639 helpful votes
4 of 5 stars Reviewed September 6, 2006

I am quite surprised by others' negative reviews. For background, we were staying at Fisher Island when Ernesto came to town and hence were evacuated to the Doral. I was totally bummed but when we arrived at the Doral my expectations were so low that I was pleasantly surprised.

Our suite was very cheap (probably because we were there in hurricane season)--$127 versus $850 at Fisher Island. The suite was large, beautiful and well appointed with lovely views of the golf course. The bathrooms were totally modern and nice. They gave expensive soaps and shampoos. Our beds were king sized with goose down pillows and comforters.

It is true that the hotel has a dated shell but they have done a nice job to modernize it. Again, contrary to what I read on this site, my golf was absolutely cheap ($90 to play the white and $57 to play the red, gold and silver). This may be due to my august stay.

The food is clubhouse fare--nothing more or less. The neighborhood is boring suburban but the gardens and grounds are very nice. At is a good 30 minute drive to Miami beach which was a hassle. The spa and children's facilities were excellent. My children loved the kids' activities. Staff was uniformly excellent and friendly.

This is not a spectacular resort but it is a nice place for a golf and family vacation.

  • Liked — The golf
  • Disliked — the non-descript neighborhood
  • Stayed August 2006, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarasota, FL
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed June 27, 2006

Travelors beware! Just returned and was so turned off by this once-famed resort that I would warn anyone not to go until it has been redone. Some of the low points are highlighted first by the large dead rat laying in the pool area by the waterslide and kids camp doors that was not removed until the next day after we reported it! Yep! It was reported at 4 pm to the "towel girl" (who was the only person we could find at the time) and while she did put her personal cell phone call on hold for a moment, and did acknowledge our dead rat report, nothing was done by 11am the next day when we returned! Unbelieveable!!! There is garbage floating in the lagoon surrounding the pool area and bridges. The chairs around the pool are so old that the straps seperate and sag, the towels literally are like old garage towels that have been washed so many times that they are all stringy and paper thin! There is exposed nails around old wooden frames around every planter in the pool area...very dangerous for the throngs of kids. Pool was visably dirty. The idea that this "resort" is still rated a 5 star is a complete misrepresentation to travelers, and unless you can get a rate for under a 75 bucks stay away! The main golf course is closed and they don't tell you that up front...there are other courses and some nice new ones, but the trade-off is very questionable. I guess large groups of golfers going only for the courses won't be as bothered, but clean is clean...service is service...and value is value...you decide.

  • Stayed June 2006
    • 1 of 5 stars Value
    • 1 of 5 stars Cleanliness
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merritt Island, Florida
14 reviews 14 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 9, 2006

I, along with 3 friends, decided to take a short retreat from work and went to the Doral Spa and Resort in Miami. They have a package deal called the "Doral Your Way" package. This deal is pretty good. The cost is $149 per night but includes the room, buffet breakfast, and 1 spa treatment. So, if you plan on going for a spa retreat as we did, I would suggest this package.

As for the accomodations, they were quite lovely. Our adjoining rooms were in Lodge 4 which is just down the hill from the main lobby. The bellman was nice enough to bring our bags to the room and tell us where everything was located that the resort. The room itself is in nice cream tones. Our room had 2 queen beds that had more pillows than I could use and a nice lounge chair in a light green. The room also had a nice balcony with 2 chairs and a table to relax in. The bathroom was the average size. There's a separate area for getting ready and a door to close off the shower and toliet area. The room also came with the standard mini-bar, tv, ect. The resort itself is beautifully kept. There were workers continually mowing the lawn and tending to the plants. The golf courses are imaculate. There are 2 different pools. The main one is in front of the lobby and is great for kids. There are waterfalls, a slide, and water vollyball and basketball.

There's so much that I could talk about regarding this resort. You should just check it out for yourself.

  • Stayed June 2006, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
54 helpful votes 54 helpful votes
1 of 5 stars Reviewed June 8, 2006

With the possible exception of the Turnberry in Ft. Lauderdale, this is the most overrated and overpriced golf resort in the world. What is the problem with South Florida resorts, anyway?

The hotel is your standard business conference assembly line - its not even worth talking about.

The blue course is not bad. Easier than it looks if you have a decent sand game. If it were located in, say Chicago, it wouldn't be in the top ten public courses. At like $400, its a joke.

The white course is a wholly manufactured putt-putt layout built on concrete-hard sand in the middle of a Miami slum. How they get people to pay over $300 to play it is incredible.

Forget the other courses. In fact, forget the whole thing. If invited to a conference, call in sick.

  • Stayed December 2005, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Schaffhausen, Switzerland
13 reviews 13 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 5, 2006

We stayed 1 night at the Doral before moving on to Naples. We stayed in lodge 3 which was one of the closest to the main reception. The room was a really good size with a lovely view of the gardens and out to the golf course. The bed was really comfortable and had lovely linens. The bathroom was also nice, but had a small bath! The only gripe of the room we had was that the safe didn't work so we had to carry all our passports and money around with us.

We only used the adults only pool which, in the evening depsite the hotel being full, was empty apart from us. It could have done with a bit more cleaning though as there was debris everywhere and it looked as though it hadn't been cleaned in a week or more.

The resort as a whole was huge and although there was self-parking it was extremely hard to find to begin with and was quite some way to get to the lodge with all our baggage.
There were 3 weddings going on when we arrived and the hotel was totally full and it really felt it. We prefer somewhere with a bit more peace and quiet and found the hotel and it's facilities to be somewhat overwhelming. However, it was ideal for 1 night before moving on!

  • Stayed May 2006
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed May 14, 2006

This is a 5 star hotel operating like a 2 star hotel. Imagine waiting 1 hour and 10 minutes for a bucket of ice, despite having to make 4 calls to get it. Imagine being given a garden view room that is really a view of a busy highway. Imagine golf courses that are no better than any municipal course. Imagine hair in the drains at the spa and threadbare bath robes. Imagine an "I can't do" attitude. This is the Doral. I would never stay there again.

Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Trump National Doral Miami

Address: 4400 NW 87th Avenue, Doral, FL 33178 (Formerly Doral Golf Resort and Spa, A Marriott Resort)
Phone Number:
Location: United States > Florida > Doral
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 21 Hotels in Doral
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Trump National Doral Miami 4*
Number of rooms: 643
Official Description (provided by the hotel):
Trump National Doral(R) Miami is a prestigious 800-acre resort boasting a completely re-designed clubhouse, new Deluxe and Suite accommodations, luxurious event spaces, new restaurant concepts, 4 redesigned championship golf courses, plus all new re-imagined recreational amenities and retail shops for guests and members to enjoy. Doral(R) is once again one of the greatest resort destinations in the world. Purchased by the Trump Organization in June 2012, the Doral Golf Resort & Spa has undergone a dramatic restoration to recapture the resort's early grandeur. Every aspect of the resort has been completely transformed in order to bring the new Trump National Doral(R) Miami to the highest level of luxury, infused with the distinguished five-star level of service that is synonymous with the Trump brand. ... more   less 
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Also Known As:
Doral Golf Resort And Spa, a Marriott Hotel Doral
Marriott Doral
Doral Golf Resort Spa

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