This resort is over priced and over rated and during our stay many facilities were barely open.
The visit started poorly when we pulled up to be told by the parking staff that if we chose to self park rather than have valet parking, the parking was 20 mins away - this turned out to be not quite true but was not a good start.
We were given a room in lodge 10 which was OK but tired and ready for a refurb. When I opened the shutters I was facing a construction site with a row of workers sat on the roof with a direct view into the room.
The spa was not fully open and operating from one of the lodges. Only one restaurant was open and was on a very short menu. The food was excessively slow in coming and not very good. We found out the main kitchen was not open either! Neither was the bar - this was relocated to a temporary outside bar that didn't even attempt to produce the drinks as they should be - not bothering to fetch ice or the proper glasses for a cocktail costing $11.
The answer to all our complaints? It was slow season, they were refurbing - it would be great in 4 months time!!
The really bad thing was that all the staff seemed to realise it was very poor but the management were not bothering to do anything about it.
Our advice would be to play the golf courses - they're good but very expensive - but not to bother staying there. Maybe in 4 months time it will be better, but do they deserve the custom with an attitude like that? We don't think so.
- Official Description (provided by the hotel):
- Trump National Doral(R) Miami is a prestigious 800-acre resort boasting a completely re-designed clubhouse, new Deluxe and Suite accommodations, luxurious event spaces, new restaurant concepts, 4 redesigned championship golf courses, plus all new re-imagined recreational amenities and retail shops for guests and members to enjoy. Doral(R) is once again one of the greatest resort destinations in the world. Purchased by the Trump Organization in June 2012, the Doral Golf Resort & Spa has undergone a dramatic restoration to recapture the resort's early grandeur. Every aspect of the resort has been completely transformed in order to bring the new Trump National Doral(R) Miami to the highest level of luxury, infused with the distinguished five-star level of service that is synonymous with the Trump brand. ... more less
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- Also Known As:
- Doral Golf Resort And Spa, a Marriott Hotel Doral
- Marriott Doral
- Doral Golf Resort Spa