I traveled to Miami and stayed at this hotel form March 10-14. From the moment I checked in to when I left I was disappointed. We checked in early, around 10am, and left our number to be called when our room was available. We checked every hour until 3pm when our room was finally available. The next day I had a business meeting and was gone from 10 am until around 5pm. When I returned to my room my towels were still dirty and my bed was not made so I called to have fresh towels brought in. On Wednesday it was the same, we had to call to have our room attended to. Thursday our room was cleaned without calling, which you'd expect so no high remarks there. Also the internet in my rom was not strong and it took too long for web pages to load. In order to connect to my work's system I had to sit by the pool, thankfully the it was beautiful so it wasn't too much of a hardship.
On check out my bill was missing a day, it was under a separate reservation and was never combined. We were able to work through that but when I returned home I had a random full nights charge. When I called they said it was because I was a no show on Wednesday. I checked in on Monday and stayed until Friday, how I was a no show o Wednesday is beyond me but they were able to remove the charge.
There are some positives, it wasn't all negative. The weather was perfect, high 70's and low 80's, absolutely beautiful not that the property had anything to do with that. The spa was also nice. I got a facial and it was very relaxing. There is a workout facility that is only available to certain members which was disappointing because they offered fitness classes that I would have liked to have taken.
- Official Description (provided by the hotel):
- Retreat to a tranquil Florida spa and golf resort designed to offer peaceful rest and relaxation in a tropical atmosphere. Situated on 650 lush acres, the world-renowned Trump National Doral Miami provides guests with premier Miami resort amenities and golf course views. A NEW ADDITION. Trump Hotel CollectionTM has recently added Miami's iconic Doral Resort to its portfolio with plans for a spectacular multimillion-dollar redesign to restore Trump Doral to its former grandeur. Trump Doral boasts 693 guestrooms across 10 lodges; world-class golf courses including the Blue Monster; 100,000-sq.-ft. of meeting space including a 24,000-sq.-ft. ballroom; a sprawling 48,000-sq.-ft. spa with 33 treatment rooms; highly regarded golf school and teaching facilities; retail boutiques and a private members' clubhouse. "When completed, Doral will be the finest resort and golf club in the country." Donald J. Trump, Trump Organization chairman and president.The comprehensive redesign of the entire resort begun in 2013, occurring in phases, and is slated to conclude in late 2014. ... more less
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- Also Known As:
- Doral Golf Resort And Spa, a Marriott Hotel Doral
- Marriott Doral
- Doral Golf Resort Spa