Stayed here for three nights on business with 5 associates (6 rooms.) While the place seemed nice at first glance, the entire experience was less than desirable. My room in Lodge 3 was spacious with a large balcony, and decent furnishings, but the bathroom was small and cramped with a horrible shower head. The food for breakfast was pretty bad, and you had to beg to get coffee. Don't the wait staff realize that people want coffee as soon as they sit down for breakfast? If Denny's gets this concept, certainly the Trump people could. Food for lunch was mediocre and very expensive. Restaurant staff was clueless--set the table without forks and then seemed truly puzzled when we asked for forks. The pool is nice, but you have to walk down the middle of a busy driveway to get to it. The checkout experience was a nightmare, with a huge wait (one overwhelmed person working the desk--her colleague was 'trying to send a fax, but the fax machine wasn't working.) Simple tasks like splitting out mini bar charges for separate payment required calls to accounting and 15 minutes to figure out. Most of the staff seemed undertrained and overwhelmed, and certainly not empowered to find solutions to problems.
Also, the hotel is right by the airport, so you get a lot of aircraft noise.
- Official Description (provided by the hotel):
- Retreat to a tranquil Florida spa and golf resort designed to offer peaceful rest and relaxation in a tropical atmosphere. Situated on 650 lush acres, the world-renowned Trump National Doral Miami provides guests with premier Miami resort amenities and golf course views. A NEW ADDITION. Trump Hotel CollectionTM has recently added Miami's iconic Doral Resort to its portfolio with plans for a spectacular multimillion-dollar redesign to restore Trump Doral to its former grandeur. Trump Doral boasts 693 guestrooms across 10 lodges; world-class golf courses including the Blue Monster; 100,000-sq.-ft. of meeting space including a 24,000-sq.-ft. ballroom; a sprawling 48,000-sq.-ft. spa with 33 treatment rooms; highly regarded golf school and teaching facilities; retail boutiques and a private members' clubhouse. "When completed, Doral will be the finest resort and golf club in the country." Donald J. Trump, Trump Organization chairman and president.The comprehensive redesign of the entire resort begun in 2013, occurring in phases, and is slated to conclude in late 2014. ... more less
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- Also Known As:
- Doral Golf Resort And Spa, a Marriott Hotel Doral
- Marriott Doral
- Doral Golf Resort Spa