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“If you are not golfing Doral, go somewhere else” 2 of 5 stars
Review of Trump National Doral Miami

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Trump National Doral Miami
4.0 of 5 Resort   |   4400 NW 87th Avenue, Doral, FL 33178 (Formerly Doral Golf Resort and Spa, A Marriott Resort)   |  
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Ranked #15 of 21 Hotels in Doral
Cary, North Carolina
Top Contributor
77 reviews 77 reviews
14 hotel reviews
Reviews in 29 cities Reviews in 29 cities
38 helpful votes 38 helpful votes
“If you are not golfing Doral, go somewhere else”
2 of 5 stars Reviewed April 20, 2013

The convenience factor probably makes Doral the right choice if you are golfing there. If you are not, do not stay here. The buildings (not connected to the lobby) are old and have seen better days. My room had dirt and debris along the walls. Condiments bottles brought by room service had been previously used (I hadn't seen that at the cheapest places). There was sand on one of the beds. While the base rate isn't extreme for this area, they add $20 for a resort fee, $27 for valet parking (they have $20 self parking but it is a giant pain), and you have to pay for "premium" high-speed internet that is still slower than most hotels. When I checked out, I noticed a had been charged triple for parking though the car never left and I was only there one night. I wonder how many people notice. In any event, the staff was nice and there are a lot of them. That is about it for positive comments.

  • Stayed March 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George S, General Manager at Trump National Doral Miami, responded to this review, May 23, 2013
Dear Valued Guest,

Thank you for your feedback and taking the time to share your experience. I am disheartened to hear about your experience with the cleanliness of your guestroom, the amenities provided by our In Room Dining services and the charge errors to your bill by our Valet Parking team. I have addressed your concerns with each of the appropriate departments specifically, as it is our utmost commitment to ensure that our product and services meet and exceed our guests expectations.
We do have a resort fee, which is very common in our local market, to ensure that our guests have the convenience of all the services we offer without the hassle of many additional or hidden fees, including Internet, however we also include other unique amenities in our resort fee, such as our beach shuttle.
I was pleased to hear your positive feedback on the friendliness of the team and do hope to regain your confidence and welcome you back to Doral Resort in the future.

Should you wish to discuss this with me more, please contact me directly.

Regards,

George M. Sotelo
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,235 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (302)
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Smyrna
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 18, 2013

If you are a golfer and come to Doral to golf then this is the place for you. If you are staying here for ANYTHING else, move along. This is not the place for you. Let's discuss....

Parking - Horrible. There are two self parking lots and unless you are villa 8 or 9, are a long walk to your room. Seems this is done by design to really encourage you to valet. Which is also a long walk to your room. They have also raised self parking fees to $18 per day. Ouch.....

The Rooms - Not bad but honestly close to average. Décor is a little dated. Good space in them though and at least the balcony is functional. The showers can be dismissed as nothing more than a faucet leak. If you want a good shower, take your shampoo outside and wait for the next thunderstorm. That or the gold course sprinklers seem to provide a better shower experience. Also not as quiet as newer hotels.You can easily hear what guests in neighboring rooms are talking about that evening. The property really seems to like to use a lot of air fresheners in the cottage lobbies. You can literally smell cottage 6 about 50 feet before you even get to the door. Will knock you out when you actually enter.

The FEES - This place has turned into the king of un-fees. The mandatory $20 per day resort fee and the additional $18 per day parking fee + taxes was nearly 50% of the actual room rate. Absurd and a really slimy practice at those costs.

  • Stayed April 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George S, General Manager at Trump National Doral Miami, responded to this review, April 22, 2013
Dear Valued Guest,

I want to thank you for taking the time to sharing your thoughts with us. The Trump Hotel Collection™ acquired Doral Golf Resort & Spa Miami earlier in June and is investing over $200M to transform our legendary resort. In the months to come, every aspect of Doral will be transformed, from a fresh, new design vision throughout our guest rooms and public spaces to vastly upgraded recreational facilities and amenities.

I look forward to welcoming you back in the near future.

Regards,

George M. Sotelo
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oldsmar, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 17, 2013

Did you ever want to stay in Trump resort but as a vast majority of the population you could not necessarily afford it? Here is your chance: Doral Golf resort was bought by Donald Trump in 2012 and it is in the process of trumpinization. Portions of resort were already trumpinized, portions are in the process of it and some of them were not touched but the Trump’s team. So yes, some of the features need obviously upgrades, main swimming pool is closed, self parking lot is falling apart, but heck, this is still a beautiful Trump’s Resort, with very friendly staff, perfectly clean, with magnificent golf courses and in an excellent location the middle of Miami (18 minutes to downtime with somewhat risky assumption that there is no traffic). Once all renovation are finished (in 2014) many of us would be able to see visit this place only on Google Earth taking into consideration expected price. And if you are diligent enough you can find a better price for this 4 star plus resort than for other 3 star hotels in Miami (keep in mind $20 resort fee + $20 parking fee though). So if you are heading to Miami, remember, you cannot go wrong with this place.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George S, General Manager at Trump National Doral Miami, responded to this review, April 22, 2013
Dear Valued Guest,

I want to thank you for taking the time to sharing your thoughts with us. I am happy to hear that your stay at the resort was a pleasant one and that our staff was helpful and friendly. I agree that we have a beautiful property. The Trump Hotel Collection™ acquired Doral Golf Resort & Spa Miami earlier in June and is investing over $200M to transform our legendary resort. In the months to come, every aspect of Doral will be transformed, from a fresh, new design vision throughout our guest rooms and public spaces to vastly upgraded recreational facilities and amenities.

I look forward to welcoming you back in the near future.

Regards,

George M. Sotelo
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ocean City, New Jersey
Top Contributor
80 reviews 80 reviews
12 hotel reviews
Reviews in 27 cities Reviews in 27 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 15, 2013

Just played golf at two of the courses: white and gold. Golf facility and staff were the best in all aspects of customer service. Enjoyed talking to all of the staff from Pro Shop, Starters and Bartenders. The golf courses are in excellent condition. Sorry to see that the Blue Monster was closed and that there will be much construction for the next several months and years on all of the facilities. Looking forward to a return visit in 3 or 4 years to see all of the changes that Mr. Trump has planned.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George S, General Manager at Trump National Doral Miami, responded to this review, April 22, 2013
Dear Valued Guest,

I want to thank you for taking the time to sharing your thoughts with us. I am happy to hear that your stay at the resort was a pleasant one and that our staff was helpful and friendly. The Trump Hotel Collection™ acquired Doral Golf Resort & Spa Miami earlier in June and is investing over $200M to transform our legendary resort. In the months to come, every aspect of Doral will be transformed, from a fresh, new design vision throughout our guest rooms and public spaces to vastly upgraded recreational facilities and amenities.

I look forward to welcoming you back in the near future.

Regards,

George M. Sotelo
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 14, 2013

Just completed a "great" weekend getaway at Doral Golf Resort and Spa.. Service was Top Notch from beginning to end..Pros.. Management team Roger and Chrisette, Property, Nice Lounge, Comfortable beds Whoa! Cons.. Under renovation so main pool was closed and rooms are in the process of being made over soon.. Roger went out of his way to please me and my wife.. Were not picky people but we like nice things.The resort itself is a decent size not over whelming but decent size.Very clean, super friendly staff.. We live in orlando and just wanted a quick weekend getaway!! This is the perfect place to relax or just to get away from the everyday hustle of life..Resort fee i must admit took me by surprise $20.00 per night per room. But after the service we receivedd it wasn't a concern, shuttle access to Sunny isle wihich is located on the north Miami Beach side.. They will take you there and set you up for about 3-4 hrs with Beach chairs and umbrella and it's included in the resort fee..Overall great place and we will be back! soon.. Thanks for making my weekend a great one from the Owens family!!

Room Tip: Ask for Building near Lobby area.. Better view of the golf course
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George S, General Manager at Trump National Doral Miami, responded to this review, April 22, 2013
Dear Valued Guest,

I want to thank you for taking the time to sharing your thoughts with us. I am happy to hear that your stay at the resort was a pleasant one and that our staff was helpful and friendly. I agree that our beds are comfortable. The Trump Hotel Collection™ acquired Doral Golf Resort & Spa Miami earlier in June and is investing over $200M to transform our legendary resort. In the months to come, every aspect of Doral will be transformed, from a fresh, new design vision throughout our guest rooms and public spaces to vastly upgraded recreational facilities and amenities.

I look forward to welcoming you back in the near future.

Regards,

George M. Sotelo
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bethesda, Maryland
Top Contributor
63 reviews 63 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed April 13, 2013

An older property that still manages to shin. The rooms are very comfortable, the greens are terrific and the restaurant offers a nice selection of food items. Great service by all staff, comfortable and a great setting. Can't go wrong staying here.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George S, General Manager at Trump National Doral Miami, responded to this review, April 22, 2013
Dear Valued Guest,

I want to thank you for taking the time to sharing your thoughts with us. I am happy to hear that your stay at the resort was a pleasant one and that our staff was helpful and friendly. I agree that our rooms are very comfortable. The Trump Hotel Collection™ acquired Doral Golf Resort & Spa Miami earlier in June and is investing over $200M to transform our legendary resort. In the months to come, every aspect of Doral will be transformed, from a fresh, new design vision throughout our guest rooms and public spaces to vastly upgraded recreational facilities and amenities.

I look forward to welcoming you back in the near future.

Regards,

George M. Sotelo
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 8, 2013

Stayed here one night upon returning from a cruise and fond it to be an excellent choice. Good service, nice rooms, although due for modernization, balcony over looking the golf course. Nice place to relax before returning home. Nice lunch in the Champions restaurant and spent the afternoon at the pool. Quiet and relaxing.

Room Tip: Our room in lodge 8' fourth floor overlooking the golf course was great. Only complaint was tha...
See more room tips
  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George S, General Manager at Trump National Doral Miami, responded to this review, April 16, 2013
Dear Valued Guest,

I want to thank you for taking the time to sharing your thoughts with us. I am happy to hear that your stay at the resort was a pleasant one. The Trump Hotel Collection™ acquired Doral Golf Resort & Spa Miami earlier in June and is investing over $200M to transform our legendary resort. In the months to come, every aspect of Doral will be transformed, from a fresh, new design vision throughout our guest rooms and public spaces to vastly upgraded recreational facilities and amenities.

I look forward to welcoming you back in the near future.

Regards,

George M. Sotelo
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Trump National Doral Miami

Address: 4400 NW 87th Avenue, Doral, FL 33178 (Formerly Doral Golf Resort and Spa, A Marriott Resort)
Phone Number:
Location: United States > Florida > Doral
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 21 Hotels in Doral
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Trump National Doral Miami 4*
Number of rooms: 643
Official Description (provided by the hotel):
Trump National Doral(R) Miami is a prestigious 800-acre resort boasting a completely re-designed clubhouse, new Deluxe and Suite accommodations, luxurious event spaces, new restaurant concepts, 4 redesigned championship golf courses, plus all new re-imagined recreational amenities and retail shops for guests and members to enjoy. Doral(R) is once again one of the greatest resort destinations in the world. Purchased by the Trump Organization in June 2012, the Doral Golf Resort & Spa has undergone a dramatic restoration to recapture the resort's early grandeur. Every aspect of the resort has been completely transformed in order to bring the new Trump National Doral(R) Miami to the highest level of luxury, infused with the distinguished five-star level of service that is synonymous with the Trump brand. ... more   less 
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Also Known As:
Doral Golf Resort And Spa, a Marriott Hotel Doral
Marriott Doral
Doral Golf Resort Spa

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