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Doral Golf Resort and Spa: Traveler Reviews

4.0 of 5
4400 NW 87th Avenue, Doral, FL 33178 (Formerly Doral Golf Resort and Spa, A Marriott Resort)
Hotel amenities
Doral Golf Resort and Spa
Ranked #3 of 4 hotels in Doral
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603 reviews from our community

Traveler rating
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    185
    129
    83
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Families
98
 
Couples
115
 
Solo
35
 
Business
208
 
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
United States
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
54 helpful votes 54 helpful votes
“Nice resort for a conference.”
4 of 5 stars Reviewed October 28, 2012

Resort is in need of some updating, but is moderately priced for Miami. The linens and bedding seemed fresh and recently updated. The service was typical for a large 4 star hotel (just average). The Spa is impressive. The pool by the Spa is better than the large pool. I was there for meetings, the facilities and food / service was adequate.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
Ask bird1010 about Doral Golf Resort and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George S, Front Office Manager at Doral Golf Resort and Spa, responded to this review
November 12, 2012
Dear Valued Guest,

I thank you for choosing Doral Golf Resort& Spa. I thank you for providing a wonderful feedback about our Spa. We are always trying to exceed the needs of our guest and I am happy to hear that you were satisfied with our linens and bedding. The Trump Hotel Collection™ acquired Doral Golf Resort & Spa Miami earlier in June and is investing over $200M to transform our legendary resort. Trump Hotel Collection delivers an unrivaled luxury experience with expansive rooms, lavish spa and fitness facilities, and flawless service. In the months to come, every aspect of Doral will be transformed, from a fresh, new design vision throughout our guest rooms and public spaces to vastly upgraded recreational facilities and amenities.

I look forward to welcoming you back very soon and showcasing our elevated product.

Regards,

George M. Sotelo
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ohio
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
“Whats in a name?”
2 of 5 stars Reviewed October 28, 2012

Doral Golf Resort and Spa was waay less than satisfactory and not even close to good. Hopefully Mr. Trump will be able to pull off the complete renovation of this tired, old not well kept property. I will say the staff is trying to put on a professional front and did go out of their way to accommodate the guests. Not know what to expect upon arrival (after noon) we were told our room would not be available until 4pm. OK understood the property was at capacity. But hold on - charges for everything! Internet, bottled water in the room, air to breath! (ok, ok the air was free). Tired, old, lack of maintained facilities just begins to describe the experience. Food and drinks - world class pricing for much lower quality.

  • Stayed October 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask kloudaman about Doral Golf Resort and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George S, General Manager at Doral Golf Resort and Spa, responded to this review
November 12, 2012
Dear Valued Guest,

I thank you for taking the time to write us a review. Check-in time is at 4 pm however, I am sorry to hear that our hotel was not up to your satisfaction. The Trump Hotel Collection™ acquired Doral Golf Resort & Spa Miami earlier in June and is investing over $200M to transform our legendary resort. Trump Hotel Collection delivers an unrivaled luxury experience with expansive rooms, lavish spa and fitness facilities, and flawless service. In the months to come, every aspect of Doral will be transformed, from a fresh, new design vision throughout our guest rooms and public spaces to vastly upgraded recreational facilities and amenities.

I hope you’ll reconsider a return trip to Doral Golf Resort & Spa in the future and experience our renovated resort and enhanced level of services.

Regards,

George M. Sotelo
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zanesville
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Tired, old hotel”
3 of 5 stars Reviewed October 27, 2012

My husband and I were at this hotel for business meetings. The property is very nice but you can tell that it is in need of a major facelift. Our room was not ready when we arrived so we sat in our traveling clothes until 4 pm. The rain shower was tilted at an angle and so close to the wall that you could not get under it. The iron in our room had a cracked base so it leaked water everywhere. On the second day of our visit, housekeeping left us with only 2 bath towels and 1 washcloth. Understanding this hotel is going to be getting some work done, but at least it could be kept clean. Our room was dusty and bathroom counters were stained. Cigarette butts were along the walkways on the property. You are charged for everything, (ie: parking at $24.00/day , buffet at $24.00/ per person, bottle water in room was at $5.00/ per bottle) and I could go on. The dinner we had the last night was not great at all. I can make a better steak at home. If I did not have to be here for meetings, I would not and will not stay at this property again, I can spend less money at another hotel and have a much better experience.

  • Stayed October 2012, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
Ask Deb K about Doral Golf Resort and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George S, General Manager at Doral Golf Resort and Spa, responded to this review
November 12, 2012
Dear Valued Guest,

I thank you for choosing to stay at Doral Golf Resort & Spa and for taking the time to post a review of your recent stay. I am sorry to hear that our service levels did not meet your expectations and I will be personally addressing these issues with the respective team leader. I am sorry that you did not enjoy your meal and I will be personally addressing this issue with our Food & Beverage staff. The Trump Hotel Collection™ acquired Doral Golf Resort & Spa Miami earlier in June and is investing over $200M to transform our legendary resort. Trump Hotel Collection delivers an unrivaled luxury experience with expansive rooms, lavish spa and fitness facilities, and flawless service. In the months to come, every aspect of Doral will be transformed, from a fresh, new design vision throughout our guest rooms and public spaces to vastly upgraded recreational facilities and amenities.

I hope to regain your confidence and welcome you back to Doral Resort soon.

Regards,

George M. Sotelo
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Paradise”
4 of 5 stars Reviewed October 24, 2012

My husband and I stayed here for 3 nights for a conference and it was great! Friendly people, helpful and responsive, great time! Took advantage of the golf services, mini bar, restaurants, room service and shops - I am just an ordinary girl and I felt like a princess during our stay. It's not cheap - but it was an experience I will never forget!!

Room Tip: Lodge 5 was great!
See more room tips
  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Elle R about Doral Golf Resort and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George S, General Manager at Doral Golf Resort and Spa, responded to this review
November 12, 2012
Dear Valued Guest,

I thank you for taking the time to share your experience with us. I am happy to hear that you had a pleasant stay at the resort and our staff was very friendly. The Trump Hotel Collection™ acquired Doral Golf Resort & Spa Miami earlier in June and is investing over $200M to transform our legendary resort. Trump Hotel Collection delivers an unrivaled luxury experience with expansive rooms, lavish spa and fitness facilities, and flawless service. In the months to come, every aspect of Doral will be transformed, from a fresh, new design vision throughout our guest rooms and public spaces to vastly upgraded recreational facilities and amenities.
I look forward to welcoming you in the near future.

Regards,

George M. Sotelo
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Doral Demise”
2 of 5 stars Reviewed October 22, 2012

My son and I went there for 4 days. We stayed in a 2 bedroom Spa Suite. Th showers spew scalding hot water then cold. The showers heads slide down. The house cleaning service removes towels and soap with no replacement . You can't get a taxi without waiting 30 minutes. They can't find your golf bag or get you a taxi so you miss your flight.

The golf wasn't much better. They lost my reservation for Saturday and the McLean course is a tired soggy wet dog track I would want to pay 30 for. The White course was much better. The only good thing is they found me a tee time for the one they lost at Turnberry Isle which makes the Doral look like a Motel 6.

  • Stayed October 2012, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask luvislamorada about Doral Golf Resort and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George S, General Manager at Doral Golf Resort and Spa, responded to this review
November 12, 2012
Dear Valued Guest,

I thank you for choosing to stay at Doral Golf Resort & Spa and for taking the time to post a review of your recent stay. I am sorry to hear that our service levels did not meet your expectations and I will be personally addressing this concern with the respective team leaders. The Trump Hotel Collection™ acquired Doral Golf Resort & Spa Miami earlier in June and is investing over $200M to transform our legendary resort. Trump Hotel Collection delivers an unrivaled luxury experience with expansive rooms, lavish spa and fitness facilities, and flawless service. In the months to come, every aspect of Doral will be transformed, from a fresh, new design vision throughout our guest rooms and public spaces to vastly upgraded recreational facilities and amenities.

I hope to regain your confidence and welcome you back to Doral Resort soon.

Regards,

George M.Sotelo
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Doral Golf Resort and Spa

Also Known As:
Doral Golf Resort And Spa, a Marriott Hotel Doral
Doral Golf Resort And Spa, a Marriott Hotel
Marriott Doral
Doral Golf Resort Spa
Address: 4400 NW 87th Avenue, Doral, FL 33178 (Formerly Doral Golf Resort and Spa, A Marriott Resort)
Region: United States > Florida > Doral
Amenities:
Bar/Lounge Business Center Fitness Center Kids Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 hotels in Doral
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
An expansive resort in sunny South Florida, built around the legacy of golf. Enjoy gourmet dining in the new Mesazul Steakhouse or simply relax at the Bossa Nova Lounge. Make it an extended stay in our fabulous accommodations, explore our retail shops and discover all there is to love at Doral Golf Resort & Spa Miami, a Trump managed resort ... more   less 
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