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“Fingers crossed the Trump deal goes through” 2 of 5 stars
Review of Trump National Doral Miami

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Trump National Doral Miami
4.0 of 5 Resort   |   4400 NW 87th Avenue, Doral, FL 33178 (Formerly Doral Golf Resort and Spa, A Marriott Resort)   |  
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Ranked #11 of 13 Hotels in Doral
New York City, New York
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Fingers crossed the Trump deal goes through”
2 of 5 stars Reviewed April 30, 2012

This was a very disappointing Marriott stay. The Doral is in desperate need of a makeover. The setup of the hotel is a main building with different buildings consisting of hotel rooms. I was in building 8, with a small room overlooking the employee parking lot. The room was very outdated with bad lighting and a very small counter space in the bathroom. Noise was also an issue - particularly when the maids yelled down the hall to one another. The pool is outdated... The service was subpar. The first room I had been given had someone in it - when I hiked back to the front desk, there wasn't even an apology. One of my colleagues had to change rooms twice - once there was someone in it, and the 2nd time, the ceiling was dripping water... We also waited 15 minutes to order breakfast / get the server's attention for a coffee. Donald Trump is supposed to buy this property in June, 2012, and I think the Marriott has just given up at this point. I would wait until there are major renovations completed before booking. The highlight of the trip was the golf. The red course was fantastic; lots of water obstacles. The Blue Monster was great as well - definitely use a caddie. The golf course service was great. If you are going solely to play golf, and you have a car to drive to meals, then the hotel is adequate. If you plan on doing anything else, stay at another place and play golf here!

  • Stayed April 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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1,177 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (283)
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English first
Solana Beach
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 27, 2012 via mobile

So, have you all heard? Trump now owns anothe piece of American history... Staying at Doral right now and I had to look up what the Donalds plans are for the tired resort. I for one would never return if it weren't for the possibility of a Trump overhaul! This place is not a 4 Star resort as it stands now, customer service is deplorable, amenities are old, water in the hotel room (Lodge 4) is green, pool lounge chairs are (going to have to say OLD again). The front desk doesn't have a clue as to how to accommodate guests needs (10, then 5, then 10 more minutes on hold only to be given a phone number to call for a taxi!). Both evenings we went to a restaurant we were told by the hostess we couldn't be seated because the kitchen couldn't handle the number of orders and that we weren't "allowed" to be seated even for drinks while we waited! I immediately went to the manager (both evenings) and told him what we were just told and he said, "oh, no, not the case, go ahead and sit down"!! After we stood at the hostess stand for 20 minutes! This place needs a major overhaul, inside and out!

  • Stayed April 2012
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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East Lothian, United Kingdom
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 24, 2012

I went to Doral in March. Played the White, the Blue and the Red. Loved the Blue Monster. The Red and White were a little disappointing in comparison. Both were good tests of golf but I didn't like the scenery outside of the courses. Shop is very expensive. Service was superb all around. Very little infrastructure near the course and South Beach is a little far. Rooms were very clean. Pool area needs a refurbishment. I'd go back there again but I suspect there might be better value, interested in trying Innisbrook next.

  • Stayed March 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 23, 2012

Pleasantly suprised by the the beautiful and well manicured course "the Blue Monster" considering the whole place has been recently been sold to Trump. Course is playable for all levels of golfers....no need to change the course. Some accommodation buildings need updating. Furnishings vary from one building to another. This place is great and will certainly get better, but it's for golfers.

Room Tip: Ask for building 4 or 5 ground floor.
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  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 23, 2012

The Doral golf Resort is a wonderful place for R&R, accomodating the whole family. A world class Spa, Pritikin Diet Center as well as 3 different golf courses make this a great place for the whole family to enjoy. There are 3 Pools and a Volley Ball court as well. Service is excellent and the Golf Pros are very knowledgable and helpful. The place is 10 minutes from Miami Airport which makes it very accessable. The negatives are that many of the rooms need refurbishing. They are somewhat old and may have a musty smell. Many of the service help only speak Spanish which may cause misunderstandings. Also, the tennis court is not on the grounds and you must take a shuttle. The good news is, we were told the "The Donald" bought the place and expects to invest substantially to bring it up to 5 Stars. The talk is that he plans to upgrade to the tune of $150 Million.

Room Tip: Ask for the newer buildings facing the Golf Course
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  • Stayed March 2012, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Edmond
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed April 21, 2012

We are staying at Doral for two nights on a golf package. Golf was great. The Great White is in excellent condition. Happiness stops there. It is currently 12:30 am, and we check out in 6 hours. There is a pool party with a live band still going. We have spoken to the front desk at least 4 times in the past 2 hours. Initially they asked,"where do you think the noise is coming from?". Then they said it's a private party and they can't do anything about it. The best part was sending over a security guy who asked where the noise is coming from. His response was that the pool party had paid and there was nothing they could do about. We finally said we were calling the police to file a noise complaint and we did. Ironically, the supervisor we had asked to speak with earlier became available at that time. At midnight the supervisor offered to change our room. Are you kidding me? Did we really have to call the police and make a noise complaint to get something done...unbelievable! I just want some sleep! DON'T STAY HERE! We are frequent travelers and have never had this experience, or lack of response from management. Poor

  • Stayed April 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reno
Top Contributor
168 reviews 168 reviews
66 hotel reviews
Reviews in 62 cities Reviews in 62 cities
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed April 19, 2012

The property has been sold and Trump signs are everywhere. Employees tell us it will be under renovation June 1. The staff at reception were very nice. When we arrived, the valet was so obsurdly rude and chaotic, but the front desk staff immediately approached us and greeted us by name as if expecting our arrival. The valet all need to be fired. We asked for a shuttle when over at the spa tower to take us to the main tower, the valet standing there next to the shuttle told me to wait while he called someone. The wait took 30 minutes. The walk takes 5 minutes. OMG, he had totally forgotten us. What did he do during that time? Talk to the other valet staff. Trump if you read these reviews at all, you need to get rid of those employees and put in new ones. The facilities were charming and we keep returning for the exceptional golf school, courses, and ample size rooms. There was a nice golf course charm to them. If Trump makes this like a Vegas style property, it will loose so much of the charm that keeps us coming back. Yes, it could be renovated, but the history and charm should be retained. Shops staff were so nice.

Room Tip: spa tower with patio view of golf course well, that is until Trump tears it down.
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  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Trump National Doral Miami

Address: 4400 NW 87th Avenue, Doral, FL 33178 (Formerly Doral Golf Resort and Spa, A Marriott Resort)
Phone Number:
Location: United States > Florida > Doral
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 13 Hotels in Doral
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Trump National Doral Miami 4*
Number of rooms: 693
Official Description (provided by the hotel):
Retreat to a tranquil Florida spa and golf resort designed to offer peaceful rest and relaxation in a tropical atmosphere. Situated on 650 lush acres, the world-renowned Trump National Doral Miami provides guests with premier Miami resort amenities and golf course views. A NEW ADDITION. Trump Hotel CollectionTM has recently added Miami's iconic Doral Resort to its portfolio with plans for a spectacular multimillion-dollar redesign to restore Trump Doral to its former grandeur. Trump Doral boasts 693 guestrooms across 10 lodges; world-class golf courses including the Blue Monster; 100,000-sq.-ft. of meeting space including a 24,000-sq.-ft. ballroom; a sprawling 48,000-sq.-ft. spa with 33 treatment rooms; highly regarded golf school and teaching facilities; retail boutiques and a private members' clubhouse. "When completed, Doral will be the finest resort and golf club in the country." Donald J. Trump, Trump Organization chairman and president.The comprehensive redesign of the entire resort begun in 2013, occurring in phases, and is slated to conclude in late 2014. ... more   less 
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Also Known As:
Doral Golf Resort And Spa, a Marriott Hotel Doral
Marriott Doral
Doral Golf Resort Spa

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