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“Pleasant stay” 4 of 5 stars
Review of Holiday Inn Miami - Doral Area

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Holiday Inn Miami - Doral Area
3.0 of 5 Hotel   |   3255 NW 87th Ave, Doral, FL 33172   |  
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Ranked #6 of 21 Hotels in Doral
Johnstown, Pennsylvania
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
“Pleasant stay”
4 of 5 stars Reviewed 2 weeks ago

My husband stayed here for a business meeting. He found the motel to be clean, comfortable and quiet. The staff was excellent. The only complaint he had was concerning the shuttle. Since this hotel was reserved by the company for the meeting group he assumed the shuttle would get them to the meeting location on time. The shuttle arrived with two other occupants on board from another location. My husband's meeting location was passed by to drop the others off first. As a result my husband's group was delivered late to their meeting. That was the only disappointment he encountered though and he would stay here again.

  • Stayed February 2015, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken H, General Manager at Holiday Inn Miami - Doral Area, responded to this review, 1 week ago
Dear mshomo,

Thanks for the review of your husbands stay with us. We regret that the mishap occurred. Please extend our apologies to your husband regarding the late timing of the shuttle service. Rest assured that we are on the case to improve. We have added more staff and more locations for transport that will address the timing issue. Of course the Airport is our primary focus with transportation and this service will also be improved. Our enhanced transportation services should be in place within the next 2 weeks.
Thank you again for your comments.
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26 reviews from our community

Traveler rating
    8
    15
    3
    0
    0
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7
7
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3
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Toronto, Canada
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here with my partner for 2 nights. We had booked the room of points but that didn't change a thing, the front desk staff were excellent from checkin till checkout. They recognize the IHG elite status and offered a welcome gift. They were also full of useful information about the area. Thanks Manny and Angelo!!

The hotel is about 25 minutes driving from downtown Miami/South Beach but that was alright since we had a car. Really affordable option. The hotel was very clean and even offered a free business center int he lobby. Staff were very friendly and accommodating. The breakfast buffet was only $12, the selection was basic but still good.

All things considered I would like to return to Miami and will stay here for a few nights for the good value and service.

  • Stayed February 2015, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken H, General Manager at Holiday Inn Miami - Doral Area, responded to this review, 2 weeks ago
Thank you for the excellent review and 4 STAR rating, we will try harder next time to achieve a 5 STAR.
I am glad you felt you had an amazing stay with us. We try very hard to meet and exceed our guests expectations and I can see from your comments we did just that.
Thank you for choosing to stay with us while visiting. Travel safe and we look forward to being at your service again when you return to our area.
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Rensselaer IN
Top Contributor
114 reviews 114 reviews
18 hotel reviews
Reviews in 40 cities Reviews in 40 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here on a layover and it fully met our expectations. The hotel was clean and comfortable. The staff was very friendly and welcoming. The only thing I would suggest is if you are going to eat breakfast there just order off the menu. Its the same exact food but $10 cheaper. The food is typical continental breakfast food so don't expect much.

Room Tip: 3rd floor was quiet
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  • Stayed February 2015, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken H, General Manager at Holiday Inn Miami - Doral Area, responded to this review, 3 weeks ago
Thank you for your great review and 5 STAR rating of our hotel.

You're right the Ala Carte pricing off the menu may be less costly, however you cannot keep going back for more. Our Breakfast buffet offers all you can eat on fresh baked muffins, Croissants and Danish, Breakfast Breads, white, wheat, rye bread for toasting as well as English muffins. Bacon and Sausage, Breakfast potatoes, eggs cooked to order and often times pancakes or waffles, your choice, plus juice, yogurt fresh cut and whole fruit, choice of 5 different cereals and coffee to top it all off. ALL for $11.95 plus tax and gratuity.

Please give our breakfast buffet a try the next time you are with us, you'll be glad you did.

Thanks again for choosing to say at the Holiday Inn Miami-Doral, we look forward to your next visit.
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Stockport, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 22, 2015

my husband and i stayed at this hotel before and after a tour of floriday keys on 10 and 19 january. good clean rooms, good gym facilities and a small pool, good location for shopping malls and airport, pleasant location. Great choice of breakfasts. The most helpful and friendly front desk staff i have ever dealt with in any hotel in particular alejandra who helped us with our further hotel bookings, constantly had a beaming smile and very cheerful nature. would recommend to anyone needing a hotel in this area

Room Tip: i would always prefer a lower floor room but that is only a personal choice. all seemed fine.
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  • Stayed January 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken H, General Manager at Holiday Inn Miami - Doral Area, responded to this review, 4 weeks ago
we are all glad you enjoyed your stay with us and appreciate the 5 star rating. I agree Alejandra is a gem. I will share your comments with her. I am sure she will be very happy to hear that she was able to be at your service.
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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 9, 2014 via mobile

Good area, convenient area. Good rooms, need more cleaning but good rooms.. very friendly staff and always ready to help!!!!! The hotel is in the best city Miami has and a lot of Hispanics around which is great for a Hispanic vacationb

  • Stayed December 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken H, General Manager at Holiday Inn Miami - Doral Area, responded to this review, December 10, 2014
Dear Mermadcoxx,

Thanks for the quick mobile review and excellent rating. We agree that the property is well situated in the great Miami suburb, Doral. I will be sure to share your comments with the staff. We appreciate you choosing to stay with us and look forward to your return, 'till then" seguro de viaje:.





.
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Top Contributor
73 reviews 73 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 22, 2014

I liked much the hotel during my stay at it.
Confortable rooms, confortable facilities.
Did not use pool but seemed quite nice outside. Would recomend definetley people to stay at this hotel.
Plenty of parking right beside the hotel.

Room Tip: high floors
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  • Stayed October 2014, traveled solo
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken H, General Manager at Holiday Inn Miami - Doral Area, responded to this review, October 23, 2014
Thank you very much for the 4 star rating and nice review. The entire team tries our best to make each guest stay a memorable one. I am glad we succeeded with you and your stay.
WE look forward to being at your service again when travel brings you back to our area, and next time we will strive for a 5 star rating.
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San Salvador, El Salvador
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 12, 2014

Assuming shopping is one of the reasons you visit Miami, Holiday Inn Miami-Doral Area is one of the best options you can choose. Not only really close to the airport, but also to the International Mall and Dolphin Mall as well. Walmart, Best Buy are nearby too. Easy access to freeways to other areas are close by, so not a problem to connect. 20 minute drive to Miami Beach.

Service staff is helpfull, bilingual and glad to help everytime. Nice pool area for an afternoon relax time after a morning of shopping and before a night of partying.

Great restaurant just next door to hotel if you like to enjoy some beer and snacks or a full American Dinner.

Room Tip: Safety boxes are outdated and did not work properly in one of the rooms we stayed. Seem old and easy...
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  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken H, General Manager at Holiday Inn Miami - Doral Area, responded to this review, September 14, 2014
Jose,

Thank you for the 5 star rating and excellent review. I appreciate your time in reviewing our property. I will share your comments with the staff. We all agree that our location in west Miami is perfect for a lot of things. We hope that when travel brings you back to our area you will allow us to again be at your service.
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Additional Information about Holiday Inn Miami - Doral Area

Address: 3255 NW 87th Ave, Doral, FL 33172
Phone Number:
Location: United States > Florida > Doral
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 21 Hotels in Doral
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Miami - Doral Area 3*
Number of rooms: 120
Official Description (provided by the hotel):
Enjoy comfort at the Holiday Inn Miami Doral Area. Our hotel is conveniently located to the Miami International Airport and only 10 miles from beautiful downtown Miami, South Beach, Port of Miami and Amtrak with convenience to the Florida Turnpike, I-95, I-75, 836-Dolphin Expressway and 826-Palmetto Expressway. Families looking for lodging in Miami Doral are sure to enjoy the comforts of the Holiday Inn Miami Dora-Area, located on 87th Avenue with close proximity to many local attractions such as the Dolphin Mall, International Mall, Homestead Speedway, American Airlines Arena, South Beach, and Doral Golf Resort. Corporate travelers are impressed by the convenience of our accommodations. Our hotel is within walking distance to many large companies, such as; Carnival Cruise Lines, Boston Scientific, with just a short drive to Norwegian Cruise Lines, University of Miami, Jackson Memorial Hospital and Palmetto Hospital. In addition our hotel offers a business center,free wireless Internet and free parking. Hotel amenities include a full-service restaurant, The Changes Cafe Bar and Grill. We also offer daily complimentary airport shuttle service from 6 AM - 11 PM. While lodging at our hotel you can keep up with your daily routine with our 24 hour fitness center, or you can relax in our lounge,meet with friends and family and watch a game or just relax poolside. ... more   less 
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Also Known As:
Holiday Inn Miami - Doral Area Hotel Miami
Holiday Inn Express Miami

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