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“Exactly as expected” 4 of 5 stars
Review of Courtyard by Marriott Miami Airport West/Doral

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Courtyard by Marriott Miami Airport West/Doral
3.0 of 5 Hotel   |   3929 Northwest 79th Avenue, Doral, FL 33166   |  
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Ranked #9 of 21 Hotels in Doral
Certificate of Excellence
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
“Exactly as expected”
4 of 5 stars Reviewed 3 days ago NEW via mobile

Room was clean and spacious. Breakfast was a bit on the expensive side but it had a good selection. There was plenty of parking space and the rooms had good noise isolation. I would definitely stay here again!

Stayed May 2015, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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50 reviews from our community

Traveler rating
    19
    22
    5
    2
    2
See reviews for
15
9
8
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Guayaquil, Ecuador
Top Contributor
59 reviews 59 reviews
15 hotel reviews
Reviews in 32 cities Reviews in 32 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Went for the weekend with 3 friends. We booked a double room with a sofa bed. It was more like a suite, with one room for the 2 beds and another for the sofa bed. Pretty big, although the bathroom was kind of small, but ok.
We had free parking and free wifi our whole stay.
We didn't want housekeeping, so we left the "do not disturb" card on the door, which they respected.
The staff was very nice.

Good option for staying in Doral Area.

  • Stayed May 2015, traveled with friends
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael W, Manager at Courtyard by Marriott Miami Airport West/Doral, responded to this review, 6 days ago
Thank you so much for letting us know you enjoyed your stay, the staff will be glad to hear. We hope to see you in the future.
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Cheektowaga, New York
Top Contributor
62 reviews 62 reviews
8 hotel reviews
Reviews in 32 cities Reviews in 32 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a pleasant surprise when we arrived at the hotel to find out that we had been upgraded to a suite. Wonderful accommodations and a very pleasant staff. They recommended 3 restaurants within a stone's throw of the hotel--we opted for the Venezulean restaurant. The desk staff were even helpful in describing the type of food we could expect and how to order. The hotel is very close to Miami airport and offers a shuttle service. Highly recommend staying here. Even though the airplanes fly low near the hotel, the inside is well insulated and we hardly heard them at all.

Room Tip: First floor room
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  • Stayed May 2015, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael W, Manager at Courtyard by Marriott Miami Airport West/Doral, responded to this review, 6 days ago
Thank you so much for your kind words, our staff will appreciate it. We hope to see you soon.
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Henderson, Nevada
Top Contributor
164 reviews 164 reviews
56 hotel reviews
Reviews in 54 cities Reviews in 54 cities
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here instead of spending 12 hours at MIA. I called once i was through immigration and the shuttle showed up just a few minutes later. This is a regulation Courtyard....nice lobby, snack/cocktail bar, room was very nice and all the staff were pleasant and helpful! I would stay here again when passing through MIA....it's worth the short jaunt to not have to stay at the horrible hotel at the airport at D gates.

  • Stayed April 2015, traveled solo
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael W, Manager at Courtyard by Marriott Miami Airport West/Doral, responded to this review, 6 days ago
Thank you so much for your kind words and appreciation. I will inform our staff of your comments. Hope to see you again soon.
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Green Valley, Arizona
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 17, 2015

We missed a flight so did not want to be here, but empathetic and friendly staff made the visit a surprise delight! From the enthusiastic greeting of the bar/coffee shop crew, to their insistence that if I did not love what they recommended they would replace it, to the concern and caring of the manager, everyone made us feel more than welcome. Great room, too.

Room Tip: The put us on the fourth floor kitty corner from the elevators because we asked for quiet, and we go...
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  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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Michael W, General Manager at Courtyard by Marriott Miami Airport West/Doral, responded to this review, 4 weeks ago
Thank you for your very kind coments. We are all very happy that you had such a wonderful time. I will be sure to post your comments for all of our associate to review. If anyone in particular comes to mind, please feel free to contact me directly at the hotel so I may see that they get special recognition in front of their teammates.

Hospitably,

Mike
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Grand Cayman
Top Contributor
54 reviews 54 reviews
32 hotel reviews
Reviews in 33 cities Reviews in 33 cities
62 helpful votes 62 helpful votes
1 of 5 stars Reviewed April 15, 2015

I had a reservation for this hotel. Upon arriving to the front desk I was notified the reservation had been cancelled due to not having the correct credit card information as they were trying to get a prepayment.
I went back to look into my emails and didn't find this cancellation email. Also, they had my phone number but didn't take the time to call the customer to advise and ask to change the credit card. I didn't want to make a scene as it is Miami and there are plenty of places to sleep.
The only challenge was that I had sent a few packages to the property. All of them have been signed received by the hotel staff (which I showed to the "Manager" Maria Lozano) but they claimed the packages were sent back. I checked in Amazon and while 3 packages are showing as returned the other 2 are still missing. They still show as received by the hotel staff.
Maria was very defensive and showed 0 customer service skills, to the point I can't believe she is a leader.
Apparently the log book they keep for packages doesnt take in consideration tracking numbers, only names...
While I was waiting at the lobby for them to look at the packages the same situation with the reservation cancelled happened to another guest. My advice, call the hotel directly to confirm your reservation and get the name of the person you talked to.

  • Stayed April 2015, traveled solo
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael W, General Manager at Courtyard by Marriott Miami Airport West/Doral, responded to this review, April 17, 2015
In reviewing your reservation, your reservation requires one night advanced deposit of room and tax. Unfortunately, your credit card came back as declined so we had to cancel your reservation. Anytime a reservation is cancelled, an automatic response is sent the the email address on file. Please check your junk mail folder to see the cancellation. I understand you have some frustration over some packages that were delivered. We are happy to accept packages on behalf of our guests. In this case, as your reservation was cancelled, we began to return your packages as a return to sender. The hotel does not collect any information on packages that are returned.
Hospitably,
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Columbia, South Carolina
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 13, 2015

This hotel is in a great location for shopping and from Marlins Park. Although we didn't use the airport, it's also within close proximity and has a shuttle that takes you to the airport. We were able to check in before lunch and our room was clean, tidy, and updated. The beds were SO comfortable! No problems at all with our room or hotel employees. The only thing I'm disappointed about is no continental breakfast, but otherwise, I recommend this hotel to anyone wanting a good deal near the airport.

  • Stayed April 2015, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael W, General Manager at Courtyard by Marriott Miami Airport West/Doral, responded to this review, April 17, 2015
Thank you for your positive comments. I will be sure to alert our team especially the housekeeping department on the cleanliness of your room comments. We look forward to your next stay with us.

Hospitably,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Courtyard by Marriott Miami Airport West/Doral

Address: 3929 Northwest 79th Avenue, Doral, FL 33166
Location: United States > Florida > Doral
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Doral
#6 Family Hotel in Doral
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Miami Airport West/Doral 3*
Number of rooms: 145
Reservation Options:
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Also Known As:
Courtyard By Marriott Miami Airport West/Doral Hotel Miami
Courtyard Miami Airport West
Miami Marriott
Miami Courtyard

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