We found this hotel on Priceline. The location was good for us -- close to Miami airport and Florida International University - and the Miami International mall is just across the street. A few comments about the hotel: it attracts mainly Latin American clients and, as several other reviewers have noted, the standard of customer service varies widely. One of the receptionists that we interacted with was delightful, while two others seemed to have no understanding of the term "customer service" and gave the impression that clients were a nuisance. Staff elsewhere in the hotel were very friendly but many had limited English language skills: Spanish was the default language. There is VERY limited self-parking at the hotel. Guests are offered free valet parking but, for us, this was inconvenient when we were making regular trips outside the hotel. The room that we had (bedroom, bathroom plus a separate room with sleep sofa, desk, and refrigerator plus coffee-maker) was pleasant enough, with functional IKEA-style furniture and a TV in both rooms, which were clean and comfortable. It was like a smaller, Scandinavian version of an Embassy Suites room. We, too, had a problem with the breakfast. We could not find our breakfast coupon the first morning and the waiter told us to get another one from Reception. The receptionist was less than helpful (see "lack of customer service" above) and refused to give us another coupon. We skipped the breakfast on our second morning - no big deal, since the breakfast was minimal anyway. Bottom line: a convenient location and a comfortable room at a decent price for the area - but keep your expectations low.
- Official Description (provided by the hotel):
- EuroSuites is the Official Hotel Partner of the Dolphin Mall and it is located between the largest shopping centers in the area, Dolphin Mall & Miami International Mall. It's is recognized as the best hotel for shopping in Miami; and its fully-equipped modern suites, facilities & services, will make you feel like home. ... more less
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- Also Known As:
- Euro Hotel Doral