Front desk staff--one clerk was fantastic. The others were unfriendly and barely accommodating.
Most of the valets were great. BUT on the last day, we had a valet who ran someone's car into the key cabinet and knocked all of the keys off the rack and we had to find our own keys in order to leave.
They charged $100 for two people to have breakfast for 4 days. Here was breakfast: a tray of sliced pineapples, a tray of slice melon, one container of cereal, 2 types of juices, milk, sliced bread for toast, a tray of croissants, coffee from a pump style coffee server. No hot food at all.
The worst part was on the last day we had a ton of leftover food from various restaurants. We took it down to the breakfast area to eat it on our way out, and the breakfast attendant told us not only could he not heat it up for us, we couldn't eat it there because it was from outside the hotel. He actually made us leave! We had a paid voucher for our "breakfast" but we were not allowed to eat anything but that no excuse for a breakfast that they offered.
The rooms were nice and clean, although they only left one clean washcloth every day.
The hotel was in a very safe, convenient area.