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Premier Inn Sunbury - Kempton Park: Traveler Reviews

68 Staines Road West | London, Sunbury TW16 7AT, England
Hotel amenities
Premier Inn Sunbury - Kempton Park
Ranked #1 of 1 hotels in Sunbury
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245 reviews from our community

Traveler rating
    148
    74
    12
    4
    7
See reviews for
Families
106
 
Couples
50
 
Solo
3
 
Business
41
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Wigan, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Great”
4 of 5 stars Reviewed January 2, 2013

Good clean Hotel with nice ambiance in the Bar/Restaurant.
Hotal has it's own car park - but if you have a large car then watch out as not enough room to Manoeuvre as I found out on the day we arrived and left. We were visiting the Twickenham Stadium for Rugby Match and travelling from Premier Inn to the Stadium was ease as the bust stop are just outside the Hotel. Good nearby shops & restaurant too.

Stayed December 2012, traveled as a couple
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Review collected in partnership with premierinn.com

Ask Cfakira about Premier Inn Sunbury - Kempton Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shereen L, Manager at Premier Inn Sunbury - Kempton Park, responded to this review
January 11, 2013
Dear Cfakira,

Thank you for sharing your experience, and we hope you choose us again for the Rugby and that your next visit will be as pleasant as the previous one.

Regards,
Shereen Lee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Worcester, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Stay was excellent”
5 of 5 stars Reviewed December 31, 2012

Super service, super stay will certainly be back .This is the first time at this Hotel and I was really impressed with the rooms and service . Found the location suited the friends we were visiting and the price we paid was even better than the Travelodge that we normally stay in.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1

Review collected in partnership with premierinn.com

Ask John W about Premier Inn Sunbury - Kempton Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shereen L, Manager at Premier Inn Sunbury - Kempton Park, responded to this review
January 11, 2013
Dear John,

So glad you had an enjoyable time at Sunbury! We very much appreciate the feedback and are looking forward to seeing you again soon.

Happy New Year!
Shereen Lee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orpington, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“First time”
4 of 5 stars Reviewed December 31, 2012

The hotel is of a good standard, clean and with very helpful staff. Very good price with a pretty good choice of 'hotel chain food' at a reasonable price. The only negative comment from our point of view is that the bed was too hard for our liking and consequently had a poor nights sleep, however if you don't mind your bed on the firm side this is not a bad place to stay. To the hotels credit we were offered a full refund, which we felt was more than generous and as all other aspects of the stay were fine we declined the full refund. If you have a large car the car park is a bit on the tight side.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2

Review collected in partnership with premierinn.com

Ask Paul D about Premier Inn Sunbury - Kempton Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shereen L, Manager at Premier Inn Sunbury - Kempton Park, responded to this review
January 11, 2013
Dear Paul,

We very much appreciate your comments regarding your stay at Premier Inn Sunbury. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Regards,
Shereen Lee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
“Better than Travelodge”
5 of 5 stars Reviewed December 24, 2012 via mobile

An excellent premier inn, very quiet considering its location. Very friendly staff and good quality food. The rooms were very clean and this was one of the better Premier inn we have stayed in, and kept up the high standards of premier inn, as the tite says better than the travelodge in this area

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1

Review collected in partnership with premierinn.com

Ask topdyer1 about Premier Inn Sunbury - Kempton Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shereen L, Manager at Premier Inn Sunbury - Kempton Park, responded to this review
January 11, 2013
Dear topdyer1,

Thank your for your kind comments regarding our hotel I will share them with the team, who will be delighted to have your feedback. We hope you had a merry Christmas.

Regards
Shereen Lee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kent
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
“Excellent”
5 of 5 stars Reviewed December 18, 2012

I stayed here overnight last week and it is my first visit to Premier Inn. Check in was electronic but prio to my arrival they text me with my booking reference number so all I had to do was put that into the checking computer and it confirmed everything. Even printed out the electronic door keys.

The room was clean, comfortable, very warm and great. The bar was clean and we were served promptly.

Couldn't fault anything and you have won me over. I will always stay at Premier now whenever possible.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Dixiechicks about Premier Inn Sunbury - Kempton Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shereen L, Manager at Premier Inn Sunbury - Kempton Park, responded to this review
January 11, 2013
Dear Dixiechicks,

I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future.

Kind regards,

Shereen Lee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Sunbury - Kempton Park

Also Known As:
Premier Inn Sunbury (Kempton Park) Hotel
Premier Inn Sunbury (Kempton Park) Hotel Sunbury
Address: 68 Staines Road West | London, Sunbury TW16 7AT, England
Region: United Kingdom > England > Middlesex > Sunbury
Amenities:
Bar/Lounge Free Parking Restaurant Room Service
Hotel Style:
Ranked #1 of 1 hotels in Sunbury
Price Range: $
Official Description (provided by the hotel):
Conveniently located just off the M3 (J1), Sunbury (Kempton Park) is walking distance from Kempton Park Racecourse. Just a short drive away is Twickenham Stadium and Sandown Racecourse. Local attractions also include Thorpe Park, Chessington World of Adventures and Legoland. Our Sunbury (Kempton Park) Premier Inn has everything you'd expect, incredibly comfy beds in every room and an onsite pub restaurant. ... more   less 
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Premier Inn Sunbury - Kempton Park
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