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“nice pool & views, room average” 4 of 5 stars
Review of Hotel On The Rock

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Hotel On The Rock
3.5 of 5 Hotel   |   Jl. Timor Raya No. 2 Km 5 Kelapa lima, Kupang, Indonesia   |  
Hotel amenities
Ranked #2 of 10 Hotels in Kupang
Phnom Penh, Cambodia
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
“nice pool & views, room average”
4 of 5 stars Reviewed May 26, 2014

The pool and views of the ocean are beautiful at this hotel, however the rooms are fairly average. There is a lot of noise emanating from the hallways as they are long and connected to the large open lobby. Be sure to request a room towards the end of the hallways otherwise people constantly walking past your room and kids yelling will annoy you as they did me. the breakfast is nice, lots of options but be sure to avoid the busy times as seating is limited especially if it rained and the outside area is wet.

Room Tip: choose a room away from the lobby, on the ocean side. the street side rooms can be noisy, and the lo...
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  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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67 reviews from our community

Traveler rating
    13
    34
    15
    2
    3
See reviews for
6
9
3
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Indonesian first
  • Any
English first
Jakarta, Indonesia
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 17, 2014

I had a deluxe sea view, and liked it very much. Enjoying breakfast facing to the sea and feel the morning sun, that's one of the best moment. It's also the perfect place to see the sunset. The hotel made an announcement for guests to enjoy the sunset.

Room Tip: deluxe sea view
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  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rotterdam, The Netherlands
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 15, 2014

My brother in law went swimming at hotel on the rock in Kupang today with his sons. When he came out of the pool, his eyes turned red and hurt so bad. He tried to cleanse it with mineral water but it didn't help. So he went directly to the manager and the manager said actually they are cleaning the pool. No one can go swimming there but they even didn't put any sign there. So the manager took him to the opthamologist and she said it can cause him blindness, luckily he came fast to her. The manager or receptionist should actually warn the guests not to swim but they didn't do it. The kids wore swimming glasses so they are fine. Lesson learned! To the hotel, please put the damn sign while or afterwards you're cleaning the pool and the customers, please put your swimming glasses on!

  • Stayed May 2014, traveled with family
    • 3 of 5 stars Rooms
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 7, 2014

Overlooking the Kupang bay, this hotel has a magnificent view of the serene Sawu sea. You could take a leisure walk along the beach in the afternoon. The hotel is clean with a beautiful pool with the view of the ocean. The staffs are friendly and helpful. The price is reasonable. There is traditional fish market nearby where you could also enjoy barbeque of fresh seafood.

  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kupang, Indonesia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 5, 2014

A new hotel in great location. The room was spacious enough. What I love most is the beach view. Their meals not tasty enough (please note this for improvement). Great room and clean enough. Swimming pool was cool! They had very helpful staff. Would definetely return back to this hotel.

  • Stayed January 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
denpasar
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 26, 2014

i stay there with my friend last month and the service is not poor, like for the mineral water, every day we should ask them for the water. but over all the building and location is perfect! and the swimming pool have great ocean view

Room Tip: choose the room with ocean view, the other side room is quite noisy especially the room near the mai...
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  • Stayed March 2014, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Top Contributor
50 reviews 50 reviews
26 hotel reviews
Reviews in 22 cities Reviews in 22 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 14, 2014

Ini kunjungan pertama saya ke Kupang. Melalui info web ini pula saya mengetahui HOT Rock. Harganya cukup tinggi tapi sebanding dengan kualitas keseluruhan. Letak hotel ini sangat baik, bersebelahan langsung dengan pantai. Bahkan saya bisa mengabadikan momen sunset dari balkon hotel (petugas juga mengumumkan via intercon agar tamu dapat menikmati sunset. Ini bagian dari promo mereka juga bahwa ada cafe yang menemani tamu ber-sunset ria di Kupang).

Kamar bersih, bed dan bantalnya tidak membuat leher sakit, peralatan minum teh/kopi selalu bersih selama 3 malam di sana. Kamar mandi relatif luas, lantai tidak licin, ada pembatas dinding transparan antara shower mandi dan closet sehingga tidak membuat kamar mandi becek (tapi juga tidak sampai mengurung kegiatan mandi karena dinding betul-betul hanya penyekat, tidak berpintu). Posisi shower yang ditanam di dinding cukup tinggi, sehingga masih pas untuk tamu yang tinggi tapi masih terjangkau untuk tamu yang "vertically challenged". Mereka memperhatikan posisi shower dan rak handuk. Shower berfungsi baik (manajemen hotel berbaik hati mengingatkan agar pengatur air panas dipasang di tingkat minimal yang bisa tamu rasakan, sehingga bisa mendapatkan air hangat yang pas). Cuma letak shower peturasan di closet yang kurang bersahabat dari jangkauan, membuat tangan kanan saya harus sering stretching agar tidak terpelintir.

Hiburan di kamar bisa dari flat TV dan cable tv channel. Wifinya juga kencang, sangat membantu ketika mendadak ada tugas dari kota asal. Harga menu room service cukup tinggi. Saya pesan nasi goreng sei X.O (maksudnya pedas) tapi yang suka pedas pasti bilang tidak pedas. Untuk keluar makan, dekat hotel terdapat pusat penjualan ikan yang beberapa di antaranya menyediakan layanan masak di tempat. Dekat hotel sebetulnya ada pusat jajan Subasuka. Namun taksi tidak ada di Kupang. Berjalan kaki membutuhkan waktu rata-rata 15 menit (one way). Penerangan terbantu dari hilir mudik mobil-truk-motor (lampu mereka sebagai penerang jalan). Perlu hati-hati karena sepanjang jalan lurus tidak ada trotoar.

Kebutuhan kenyamanan tinggal dilayani dengan baik, meski buat saya petugas hotel masih terkesan kikuk saat berhadapan dengan tamu. Ke depannya diharapkan mereka terbiasa menjadi tuan rumah yang fleksibel menyambut tamunya. Keramahan mereka tergolong cukup di tengah nuansa kekikukan. Bahkan saya cukup salut dengan kesigapan petugas front office saat saya harus memperpanjang semalam. Secara tepat waktu ia mampu memberikan jaminan saya tidak perlu pindah kamar (Thank God, ini karena jadwal perjalanan saya diubah secara mendadak oleh pihak penerbangan).

Tampaknya ini merupakan hotel bisnis dan penuh sepanjang saya menginap di sana. Kelemahannya, saya jadi tidak bisa menikmati sarapan di resto yang dipampang di web. Ini karena tempat makan mendadak jadi ruang meeting suatu instansi. Hanya hari terakhir saya bisa merasakan restonya memang luas dan memiliki pengaturan duduk yang nyaman. Menu sarapan standar, dengan menu yang berganti. Buat saya agak kematangan, sehingga pada jenis makanan tertentu (seperti kentang, sosis, telur) terasa keras. Petugasnya dengan sopan menanyakan kepada setiap tamu apakah masih ingin tambah makan/minum ketika jam layanan sarapan akan berakhir pada jam 10 pagi.

Untuk tujuan bepergian, pihak hotel menyewakan taksi (kerjasama dengan rental pribadi). Harga yang ditawarkan cukup tinggi (daripada di Bali). Namun beruntung driver sangat fleksibel, ia bisa berperan sebagai tour guide yang ramah, sigap, informatif soal kota Kupang. Saya pun menikmati liburan di kota Kupang dan suasana bermalam di HOT Rock.

Room Tip: Kamar dengan view pantai di lantai satu lebih direkomendasikan.
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  • Stayed February 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel On The Rock

Address: Jl. Timor Raya No. 2 Km 5 Kelapa lima, Kupang, Indonesia
Location: Indonesia > East Nusa Tenggara > West Timor > Kupang
Amenities:
Bar / Lounge Beach Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #2 of 10 Hotels in Kupang
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel On The Rock 3.5*
Number of rooms: 84
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