Date of Visit: June 10 - 11, 2011
Family Trip: 3 Families together booked 5 rooms; we were allotted Rooms 21, 22, 23 and 26&27. We had with us 2 elderly gentlemen to needed attention (mentioned at the time of booking) and 4 children below 10 years of age.
Booking: We booked this hotel based on its rating by TripAdvisor
We stayed at this hotel for two days on our way to Kausani. The rooms were supposed to be "Luxury" rooms but was far from it. We do understand that at these locations and the price tariff per night offered by this hotel, luxury only means reasonably good facility. However, we found that the rooms were very dirty and bedsheets unclean. The bathrooms wreaked of urine smell. The attendant was extremely rude and even after repeated requests did not clean the bathroom. We finally gave up. When one of the ladies pointed this out to the attendant, he stated bluntly that we were free to leave !!! The hotel is located on a busy street and the noise levels are very high.
Some good points:
1. The food served for breakfast was good!
2. One of the staff at restaurant, who later helped us with the luggage before we left, was very cooperative.