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“Value for money hotel in secunderabad” 4 of 5 stars
Review of Hotel Minerva Grand

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Hotel Minerva Grand
3.5 of 5 Hotel   |   Sarojini Devi Road, Secunderabad 500003, India   |  
Hotel amenities
Ranked #14 of 26 Hotels in Secunderabad
Mumbai (Bombay), India
Senior Contributor
33 reviews 33 reviews
32 hotel reviews
Reviews in 26 cities Reviews in 26 cities
26 helpful votes 26 helpful votes
“Value for money hotel in secunderabad”
4 of 5 stars Reviewed July 4, 2012

This was actually my second stay at Minerva Grand Secunderabad .

It was a 4 day stay at the hotel for work.
Positives: Affordable, value for money, location .
Good points: food quality, in room service , travel desk efficiency
areas of improvement : reception staff- always a little chaos prevails . Needs to be better organised. sofas in reception- not very comfortable as you have to wait a little while for check-in and there is no other sitting option.

Overall a decent choie in secunderabad . In room facilities are decent .

Room Tip: Try the suites .
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  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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156 reviews from our community

Traveler rating
    35
    74
    28
    9
    10
See reviews for
23
8
9
110
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Mumbai, Maharashtra, India
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 3, 2012

I stayed many times in minerva grand for business and as well as private trip and like both one.Hotel is clean and nice, staff if good and also luv the buffet in the morning. Also the location is very nice.

  • Stayed November 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 3, 2012

I had been to Hyderabad on business and wanted to enjoy the stay as well with my local friends. This Hotel turned out to be the best in terms of ambienece, location and service. We all enjoyed the hospitaility and the local Hyderabadi's were really surprised to know that this Hotel can offer a real multicousine menu to meet the taste buds of one and all. It was a very pleasant visit to Hyderabad.

Room Tip: Older rooms are bigger and spacious. The newly upgraded rooms have modern utilities but smaller in s...
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  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 26, 2012

I stayed multiple times at the Minerva Grand for my business visits to Hyderabad.
The location is quite comfortable; just a 5 min walk from Paradise Biryani :-)
The rooms & bathrooms are quite big for the amount they charge. The breakfast served is satisfactory.
Overall amenities are good for a budget business traveler.
The corporate discounts (almost 50% off the rack rate) they give is the thing which is one of the main factors this hotel is frequented by business travelers

  • Stayed January 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Mumbai (Bombay), India
Top Contributor
50 reviews 50 reviews
38 hotel reviews
Reviews in 33 cities Reviews in 33 cities
65 helpful votes 65 helpful votes
2 of 5 stars Reviewed June 15, 2012

I was at Minerva Secunderabad for a night on a business trip in May 2012. It is a typical business hotel. Like other travellers have mentioned, the rooms are decently sized and washrooms are huge which is great! However, they really need to pull up their socks where service is concerned. My experiences at various touch points:
1. Inspite of informing them that I will check in late around 5pm and have had a very early morning so would need the room ready, I had to wait for a good 20 mins at the front desk for check-in.
2. Same waiting time during check out though I had called twice from the room for them to be ready with the formalities..
There are too many people at the front desk area and instead of handling guests, they were busy conversing with each other or trying to help each other out...so either they need more trained people or less conversations between staff.
3. The lights in the room are totally insufficient if one has to do any work as others have also said...it also adds a gloomy look to the whole place esp if one is by themself.
4. There was no in-room menu card, when I called and asked for it..at the first time, they said, 'we are sending it'...when nothing happened for 15 minutes and I called back, the person assumed that I dont know how it looks like and told me that you have not looked properly in the room...well they even asked me to check for it under the pillow !!! When my treasure hunt was unsuccessful and tummy was growling and I called a third time and was a wee bit rude on the phone, I was told someone will come with it...which took again 15 minutes...NEVER had such a service experience before.
5. Food wise- the in room was very average...atleast the chinese fare that I tried. However, the breakfast is pretty decent...enjoyed the tasty south indian dishes in the bkfast buffet.

To summarize, if this is the treatment a corporate traveller gets, I am not sure..they would have too many corporate clients in times to come unless they work on their service delivery!!

Room Tip: Ask for rooms with better lighting, if possible!
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  • Stayed May 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mumbai
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed May 24, 2012

I had stayed on 21st May 2012 for two night, it was my second trip. Centrally located, very good rooms. Service is excellent.Very polite staff.Very elaborate morning breakfast. Also have excellent dinner buffet at Fiesta. 42`` LCD TV and Wi-fi available in room. Good location for shopping for footwear and clothes.Travel desk available with reasonable rates.

Room Tip: Some rooms are inside facing with no direct sunlight
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  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed April 7, 2012

I stayed there recently for one night during a trip to hyderabad. It's located on nice central location in secunderabad just 5 min walk from Paradise Biryani.. However the stay experience was average. The lighting in the room was very bad. There was only 1 table lamp and 2 small lights. Not enough decent light for someone to work on a laptop. I complained about this and they said that all rooms were like this. Also, their service is shoddy.. I had to call the laundry desk 3 times before someone came to pick up my shirt for ironing. The traveldesk at the hotel also overcharged me heavily for local taxi use. Better to use radio taxis if possible. Hotel breakfast was alright but needs improvement in food choice.

  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Minerva Grand

Address: Sarojini Devi Road, Secunderabad 500003, India
Location: India > Telangana > Secunderabad
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Shuttle Bus service
Hotel Style:
Ranked #14 of 26 Hotels in Secunderabad
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Minerva Grand 3.5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Minerva Grand Hotel

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