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“Very Bad” 1 of 5 stars
Review of juSTa On Necklace Road, Hyderabad

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juSTa On Necklace Road, Hyderabad
3.5 of 5 Hotel   |   5-4-187/5 S.M. Modi Complex | Karbala Maidan, Necklace Road, Secunderabad 500003, India (Formerly Justa The Residence)   |  
Hotel amenities
Ranked #1 of 26 Hotels in Secunderabad
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
“Very Bad”
1 of 5 stars Reviewed April 30, 2014

Maintainance is very poor
Ambience is bad
Cleanliness of staffs is very poor
Food is good
Served food on plastic dishes
Bathroom had overhead drainage pipe pouring water near shower, whose origin was never known
Centralized ac but cooling was very poor
Pillow covers carpets stinked
At same price there are great other hotels around....

Stayed April 2014, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juSTaTheResidence, General Manager at juSTa On Necklace Road, Hyderabad, responded to this review, May 14, 2014
Dear Guest,

We are happy to read such kind and encouraging words about our hotel. We thank you much for choosing jüSTa and giving us opportunity to host you as our esteemed guest. We are indeed glad to note that you liked the food quality.

Please accept our sincerest apologies for the inconvenience caused during your stay at our hotel. We have taken your feedback on a serious note and discussed with concerned departments. We assure you that this is not our standard practice and we will definitely work on the same

Our motto is to ensure that every guest feels special and to provide them with highest quality of service. On behalf of our team, we once again thank you and look forward to be able to host you again in the near future.

Yours Sincerely,

Abhilash Sidharthan
Manager Operations
jüSTa Hotels & Resorts
abhilash.sidharthan@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

244 reviews from our community

Traveler rating
    102
    88
    41
    10
    3
See reviews for
55
43
21
104
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Portuguese first
  • Any
English first
Bengaluru (Bangalore), India
2 reviews
Reviews in 2 cities Reviews in 2 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 30, 2014

I did stay at this Hotel on a official trip on 29/04/2014, right from the checkin the staff were very courteous. Breakfast was very good though the choices were limited. Dinner was served as per the A LA carte which was enjoyable. Rooms were neatly and hygienically maintained. A second visit is planned. Keep it up

Room Tip: Please get a clear picture of the location.
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  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juSTaTheResidence, General Manager at juSTa On Necklace Road, Hyderabad, responded to this review, May 14, 2014
Dear Guest,

We sincerely thank you for sparing time to write your experience in tripadvisor. It is indeed a pleasure to know that you found the food quality to be good and also liked the cleanliness and hygiene maintained in our hotel and rooms.

Your compliments are our greatest reward. It is our constant endeavor to make our guests feel special in every aspect and providing highest quality of service.

We earnestly look forward to having you stay in our hotel and serve you yet again as our esteemed guest.

Yours Sincerely,

Abhilash Sidharthan
Manager Operations
jüSTa Hotels & Resorts
abhilash.sidharthan@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyderabad, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 28, 2014

With reference from my friend booked this hotel for my personal visit initially i could not find the hotel good, but from the time of check in till checkout the staff took a very good care of me, All the services have reached me on time and the rooms were very well maintained, would prefer the same hotel for my future stay at Hyderabad also their chain in other cities.

Room Tip: "food at justa is very good"
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  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juSTaTheResidence, General Manager at juSTa On Necklace Road, Hyderabad, responded to this review, May 14, 2014
Dear Guest,

It was indeed a pleasure to have had the opportunity to host you as our esteemed guest. We are honored to note that you liked our hotels, cleanliness maintained and the service provided by our team members.

We thank you for sparing your precious time to write such positive words about our hotel in Tripadvisor. On behalf of our team at jüSTa , we look forward for the delight of welcoming you back.

Yours Sincerely,

Abhilash Sidharthan
Manager Operations
jüSTa Hotels & Resorts
abhilash.sidharthan@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed April 23, 2014

For me stay in Hyderabad means - JUSTA, THE RESIDENCE. I cannot think of any other Hotel in Hyderabad... well I would not call it a Hotel, it is a home away from home. After a day's work you look forward to getting to your home, at Hyderabad it is JUSTA.
The most efficient staff ably led by their GM Mr. Jayakumar, Manager Mr. Jagannath, and the team of Aziz, Shakeel, Subhash have made this a wonderful place to stay. They are most courteous, proactive, caring and very friendly. I look forward to my visit to Hyderabad for staying here.
JUSTA, THE RESIDENCE - JUST SUPERB !!!

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juSTaTheResidence, General Manager at juSTa On Necklace Road, Hyderabad, responded to this review, May 14, 2014
Dear Guest,

We thank you for taking out time to write such fantastic review about our hotel and share your experience with the Tripadvisor community. It is indeed an honor to have opportunities to serve you during your every visit to Hyderabad.

It is heartwarming to know we are able to live up to your expectation during your every visit and you feel "jüSTa to be your HOME ". Our team members are glad to note that their efforts to provide you with highest quality of service has been recognized and appreciated. The team is tremendously inspired.

All of us at jüSTa thank you once again for support and look forward for your continued patronage.

Yours Sincerely,

Abhilash Sidharthan
Manager Operations
jüSTa Hotels & Resorts
abhilash.sidharthan@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed April 23, 2014

The hotel initially was found through Internet search and booked for a short period but once we checked in and it turned to be a wonderful experience and eventually it was converted to a rather long period as I'm undergoing medical treatment. The staff starting from the lower end of the ladder to the uppermost level is exceedingly helpful,courteous and always prepared to put in the extra effort to the complete satisfaction of the guest. I'll be more than happy to recommend this hotel accommodation to my friends and known-ones .

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juSTaTheResidence, General Manager at juSTa On Necklace Road, Hyderabad, responded to this review, May 14, 2014
Dear Guest,

Our team joins me in thanking for your gracious comments about our hotel and Staff members. We are honored to note that we were able to live up to your expectation on all the parameters during you stay at our hotel.

We are happy to note you liked the comfort provided by our team and found our hotel to be luxurious. Your appreciation plays a vital role in encouraging us to go the extra mile and ensure a wonderful experience to every guest

We greatly appreciate your recommendation and look forward for the delight of welcoming you back.

Yours Sincerely,

Abhilash Sidharthan
Manager Operations
jüSTa Hotels & Resorts
abhilash.sidharthan@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed April 23, 2014

stayed a night in this hotel. had a good stay. the room was awesome. hospitality at their very best. very friendly staff members. pretty good breakfast, not much choices but tasty food :)
two thumbs up for the very friendly and always smiling staff members. LOVED the hospitality.
would definitely recommend this hotel for those who are looking for a good stay in Hyderabad.
:) :)

keep up the good work guys! ;-)

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juSTaTheResidence, General Manager at juSTa On Necklace Road, Hyderabad, responded to this review, May 14, 2014
Dear Guest,

We are tremendously delighted to note that you found our hospitality to be great. Your feedback has been shared with our staff members who are tremendously motivated and encouraged to go extra mile and ensure great experience to every guest. Your feedback is our greatest reward.

We truly thank you for your recognition and for your support. It is our constant endeavor to provide a homely atmosphere with best quality of service to every guest. On behalf of our team at jüSTa, we look forward to welcome you again in the near future.

Yours Sincerely,

Abhilash Sidharthan
Manager Operations
jüSTa Hotels & Resorts
abhilash.sidharthan@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyderabad, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 23, 2014

I had stayed in many star Hotels in many cities for official purpose. But this hotel i stayed for the first time in Hyderabad. The reception was better than i expected though i booked it online just a day before check in. Room and the maintenance were too good. Especially the food at their restaurant is mouth watering. Room service and the people at restaurant are very cordial and ready to serve you any time. We felt like staying in our own home with lot of freedom and comfort level which definitely created by the staff working at reception. I will recommend Justa for anyone who want to have relaxed weekend. Thanks to Anil, Nitesh and all the other staff for making our stay memorable and worth.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juSTaTheResidence, General Manager at juSTa On Necklace Road, Hyderabad, responded to this review, May 14, 2014
Dear Guest,

We are extremely glad to note that you felt the service provided by our staff members to be fantastic and also you liked out teams friendliness. We have conveyed your appreciation to Mr. Anil, Mr. Nitesh and also to all our staff members who are highly motivated as their efforts are recognized and appreciated.

It is our foremost priority to ensure that every guest needs and requirement are looked upon as an opportunity to go extra mile and serve to exceed their expectation. We thank you once again and look forward to serve you as our esteemed guest at our hotels in the near future.

Yours Sincerely,

Abhilash Sidharthan
Manager Operations
jüSTa Hotels & Resorts
abhilash.sidharthan@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about juSTa On Necklace Road, Hyderabad

Address: 5-4-187/5 S.M. Modi Complex | Karbala Maidan, Necklace Road, Secunderabad 500003, India (Formerly Justa The Residence)
Location: India > Telangana > Secunderabad
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 26 Hotels in Secunderabad
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — juSTa On Necklace Road, Hyderabad 3.5*
Number of rooms: 40
Official Description (provided by the hotel):
JuSTa Necklace Road is in Hyderabad epitomizes the spirit and soul of one of the most historically rich cities in India. Tradition filled and avant-garde, juSTa - The Residence in Hyderabad is yet another pearl in the city of pearls. For your accommodation in Hyderabad, you can choose to stay at any of the 40 thoughtfully and masterfully designed guest rooms. Set against the backdrop of the Hussain Sagar Lake, juSTa is a perfect getaway for business and leisure travellers alike. Location: This 40 room small luxury hotel, located strategically between the twin cities of Hyderabad and Secunderabad. juSTa - The Residence overlooks the Hussain Sagar Lake and is just 26 kilometres away from the airport. Building Features: The interiors have been fashioned by designer Deepika Govind who is known for her understated luxury & exquisite detailing. Venge and beach wood furniture with silk and Egyptian cotton. Handpicked original paintings and sculpture created young artists from around the country art have been used to create an intimate ambiance. Design Philosophy: It is a study of contradictions which exists among all of us - opaque and transparent, light and dark, interesting layering techniques - our effort has been to use materials and techniques that illustrate the concept of layering, textures, mystery, unveiling, etc. Black and almond sand colors with Italian marble table tops and light embroider and raw travitino, glass back sofas with contrasting layered cushion covers, steel and wood finished veneer has been used. Frosted glass, textured wood and layered fabrics are the materials used: all of which will enhance the natural, layered, crafted quality of the hotel. Technology and tradition weave together a hotel of two civilizations - the warp of the ancient and the weft of the modern. Services: juSTa - The Residence in Hyderabad also has a Board room, two conference areas and workstations to meet your business and meeting requirements. For your dining in Hyderabad, the hotel in Hyderabad has a multi-cuisine restaurant called 100 Degrees on the rooftop, which is partially al-fresco. Known for its sizzlers and steaks, 100 Degrees is a hot favourite with many. ... more   less 
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