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“Good Experience” 4 of 5 stars
Review of juSTa On Necklace Road, Hyderabad

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juSTa On Necklace Road, Hyderabad
3.5 of 5 Hotel   |   5-4-187/5 S.M. Modi Complex | Karbala Maidan, Necklace Road, Secunderabad 500003, India (Formerly Justa The Residence)   |  
Hotel amenities
Ranked #1 of 26 hotels in Secunderabad
Bangalore, India
1 review
1 helpful vote 1 helpful vote
“Good Experience”
4 of 5 stars Reviewed October 4, 2012

The stay at the hotel was very good, the room was maintained quite neatly. The reception and all services were really good. The buffet too was good. Overall the stay and experience was more than expected and a nice one.

Stayed September 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abhilash S, Manager at juSTa On Necklace Road, Hyderabad, responded to this review, January 22, 2013
Dear Guest,

I would truly appreciate you for sharing your experience & kind words on Trip Advisor.
I am pleased to note that you enjoyed your stay and very happy to hear that you liked the food. we are privileged that it had left you with a positive impression of our product and services. It is feedback from esteemed guests like you that motivates our team to strive towards excellence and create delight for all our guests. We would like to thank you for your patronage.

With Regards

Abhilash Sidharthan
Manager Operations
abhilash.sidharthan@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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224 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 1, 2012 via mobile

I was a heavy user of this hotel's services: the resturant, the laundry, the hotel driver, the receptionist, the business center. Very satisfied with all. Extremely clean rooms and large as well. Buffet is wonderful, with excellent service. Recommended.

Stayed September 2012, traveled solo
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abhilash S, Manager at juSTa On Necklace Road, Hyderabad, responded to this review, January 22, 2013
Dear Guest,

I would truly appreciate you for sharing your experience & kind words on TripAdvisor.
I am pleased to note that you enjoyed your stay and very happy to hear that you liked the food. we are privileged that it had left you with a positive impression of our product and services. It is feedback from esteemed guests like you that motivates our team to strive towards excellence and create delight for all our guests. We would like to thank you for your patronage would wait for you to come and stay with us over and over again in all our juSTA hotels as we have it in other location like Bangalore, Delhi and Udaipur. Please let me know if u may be of any assistance in the near future.

With Regards

Abhilash Sidharthan
Manager Operations
abhilash.sidharthan@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore, India
1 review
4 of 5 stars Reviewed September 26, 2012

Centrally located, yet in a calm environment, just opposite to the lake. I have stayed at Justa for most part of August’12 and September’12 and in most of the superior/Luxury rooms. I find the Rooms practical and location- extremely convenient. Justa to my office in Banjara Hills in the mornings takes nothing more than 12-15Mts.Also good restaurants & shopping areas are quite easily accessible. The staff are extremely courteous with prompt service.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abhilash S, Manager at juSTa On Necklace Road, Hyderabad, responded to this review, January 22, 2013
Dear Guest,

We truly appreciate you sharing your experience & kind words on Tripadvisor.
I am pleased to note that you enjoyed your stay and left with a positive impression of our product and services. It is feedback from esteemed guests like you that motivates our team to strive towards excellence and create delight for all our guests. We would like to thank you for your patronage

We at juSTA look forward to welcoming you back soon

With Regards

Abhilash Sidharthan
Manager Operations
abhilash.sidharthan@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore, India
Top Contributor
65 reviews 65 reviews
28 hotel reviews
Reviews in 17 cities Reviews in 17 cities
160 helpful votes 160 helpful votes
5 of 5 stars Reviewed September 25, 2012

A business hotel, with a lake view and one of the finest restaurant in the area, all clubbed into one. A forty room boutique hotel, part of Small Luxury Hotels collection, is my favourite resting place during my visits of four years to the city. Professionally run property with impeccable taste both in terms of decor and quality, that too at the fifty percent price of any other city hotel. Breakfast is lavish and served by the finest restaurant chain in the city. Staff is as professional as any five star property. Quality to duvet and bedding is at par of the best luxury hotels. Solar heater and some other efforts make it a very Eco friendly place.

Room Tip: If travelling with family, go for open area at their roof top restaurant. Book a table in advance as...
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abhilash S, Manager at juSTa On Necklace Road, Hyderabad, responded to this review, January 22, 2013
Dear Guest,

I would truly appreciate you for sharing your experience & kind words on Trip Advisor.
I am pleased to note that you enjoyed your stay and we are privileged that it had left you with a positive impression of our product and services. It is feedback from esteemed guests like you that motivates our team to strive towards excellence and create delight for all our guests. We would like to thank you for your patronage.

With Regards

Abhilash Sidharthan
Manager Operations
abhilash.sidharthan@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Navi Mumbai, India
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 24, 2012

Booked this hotel just because the hotel mentioned about Wi-fi facility, but when asked for it we were told that it is a paid service.This was mentioned no where. Bathroom amenities weren't provided till requested for.They said we were upgraded to luxury room but we doubt if that was really a luxury room.Nothing great about the room and the hotel.The hotel is not maintained.Some how felt we made a wrong choice of staying here. It is just hyped.Hotel staff were good(except the guy and lady in the front office, who just not good for this profession...they cant even smile).I defiantly wont recommend this hotel.

  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abhilash S, Manager at juSTa On Necklace Road, Hyderabad, responded to this review, January 22, 2013
Dear Guest,

Thank you for taking time out to give us your valuable feedback. We welcome feedbacks since they help us realize our areas of improvement. We regret that your experience at our hotel was not satisfactory and there were a few issues.

I can assure you that every feedback helps us enhance our services and therefore we thank you for giving us an opportunity to improve. Once again apologies for the inconvenience caused and would ensure a pleasant stay during your next visit to juSTA.

With Regards

Abhilash Sidharthan
Manager Operations
abhilash.sidharthan@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delhi
Senior Contributor
40 reviews 40 reviews
38 hotel reviews
Reviews in 22 cities Reviews in 22 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed September 20, 2012

There is really nothing great about the property except that it faces the lake and very few rooms in the hotel are lake facing which also are more expensive .
The property is not very well maintained. Rooms show their sign of aging , windows are covered and you cannot open them as the place is full of mosquitos due to nearby lake .
Hotel does not have a bar license and there is only one restuarent in the hotel ,the food is ok and not that great as claimed by front office guys .
I feel the property has been hyped about too much on the internet which made me switched to this hotel for the last trips to hyderabad .

Room Tip: Try for lake facing rooms in the front
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  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abhilash S, Manager at juSTa On Necklace Road, Hyderabad, responded to this review, January 22, 2013
Dear Guest,

At the onset thank you for your feedback and apologies for the delayed response since I personally wanted to do my due diligence before responding to you. We assure you that every feedback is taken very seriously and any aberration from our standards is investigated at the very depth since its an opportunity for us to learn and improve.

I can assure you that we have made serious note of your feedback at the highest level and done our investigations regarding your other concerns. We sincerely apologize for the inconvenience caused and assure you that this has been taken to its logical conclusion.

With Regards

Abhilash Sidharthan
Manager Operations
abhilash.sidharthan@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 20, 2012

this hotel was absoloutly amazing. firstly, we we overwhelmed as we approached the hotel. upon entering the lobby, our jaws dropped at the elegantly styled lobby which was decorated with the utmost ethnic yet contemporary design. we were approached by the most friendly hotel staff we have ever come across. we felt immediatly at home as the security members transported our 7 items of luggage to our room without a single huff. as we entered our room, we were greeted by the most fragrant and heavenly scent possible. to our amazement this scent was to actually repel mosquitos (if any). our room was a luxury lake-view room, the room surely gave justice to the title of luxury. the theme was again homely elegant yet ethnically sophisticated. the colour theme throughout was vibrant yet cosy. nice big bathroom as well as a wetroom which provided plenty of scope for both male and female grooming. there was a mindblowing restaurant on the terrace which introduced us to eye-catching views of the hussain sagar and the beautiful city of hyderabad. in addition to this, we experienced very romantic afternoon and evening meals thanks to the award winning cuisine (the food truly was varied and award winning in our eyes..and mouths), so much so that we didnt wish to venture out to search so much for other restaurants. location of the hotel is spot on as we were in very close proximity to all of hyderabads stunning/must see attractions. the one thing we were surprised about was the fact that the hotel staff would gladly arrange for a auto-rickshaw to pick us up right outside the hotel. finally, all staff members were so friendly we felt like family. we spent 14 nights at this hotel as we were so pleased we didnt even think to relocate. after a long day of sightseeing and shopping, the hotel staff would gladly allow us to sit in the lobby and would entertain us with stories of hyderabad. this hotel made our anniversary evening extremely special as they sent us 4 staff members to our room with a lovely cake and a bunch of fresh roses and this made us feel very special. we would like to express our extreme thanks and gratitude to the extremely helpful, responsive and informative staff. thanks to sameer who i am now friends with and share contact details with. thanks to mary, aziz and the rest of the wonderful staff members at justa. special thanks to sameer who made our stay truly unforgetabble. p.s. if you need a tourism itinerary then speak to sameer. also thanks to the manager who saw us off at the end!!

Room Tip: go for the luxury suite with a lake-view
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abhilash S, Manager at juSTa On Necklace Road, Hyderabad, responded to this review, January 22, 2013
Dear Guest,

It is such a pleasure for us to know that you have had a wonderful experience during your stay at juSTA The Residence Hyderabad. Our team members along with Sameer, Aziz and Mary are really encouraged when their efforts are appreciated and it does encourage all of them to go that extra mile to ensure a truly world class experience.

We thank you for your feedback and do look forward to your continued patronage of our hotels across India.

With Regards

Abhilash Sidharthan
Manager Operations
abhilash.sidharthan@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about juSTa On Necklace Road, Hyderabad

Address: 5-4-187/5 S.M. Modi Complex | Karbala Maidan, Necklace Road, Secunderabad 500003, India (Formerly Justa The Residence)
Location: India > Andhra Pradesh > Secunderabad
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 26 hotels in Secunderabad
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — juSTa On Necklace Road, Hyderabad 3.5*
Official Description (provided by the hotel):
JuSTa Necklace Road is in Hyderabad epitomizes the spirit and soul of one of the most historically rich cities in India. Tradition filled and avant-garde, juSTa - The Residence in Hyderabad is yet another pearl in the city of pearls. For your accommodation in Hyderabad, you can choose to stay at any of the 40 thoughtfully and masterfully designed guest rooms. Set against the backdrop of the Hussain Sagar Lake, juSTa is a perfect getaway for business and leisure travellers alike. Location: This 40 room small luxury hotel, located strategically between the twin cities of Hyderabad and Secunderabad. juSTa - The Residence overlooks the Hussain Sagar Lake and is just 26 kilometres away from the airport. Building Features: The interiors have been fashioned by designer Deepika Govind who is known for her understated luxury & exquisite detailing. Venge and beach wood furniture with silk and Egyptian cotton. Handpicked original paintings and sculpture created young artists from around the country art have been used to create an intimate ambiance. Design Philosophy: It is a study of contradictions which exists among all of us - opaque and transparent, light and dark, interesting layering techniques - our effort has been to use materials and techniques that illustrate the concept of layering, textures, mystery, unveiling, etc. Black and almond sand colors with Italian marble table tops and light embroider and raw travitino, glass back sofas with contrasting layered cushion covers, steel and wood finished veneer has been used. Frosted glass, textured wood and layered fabrics are the materials used: all of which will enhance the natural, layered, crafted quality of the hotel. Technology and tradition weave together a hotel of two civilizations - the warp of the ancient and the weft of the modern. Services: juSTa - The Residence in Hyderabad also has a Board room, two conference areas and workstations to meet your business and meeting requirements. For your dining in Hyderabad, the hotel in Hyderabad has a multi-cuisine restaurant called 100 Degrees on the rooftop, which is partially al-fresco. Known for its sizzlers and steaks, 100 Degrees is a hot favourite with many. ... more   less 
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