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“Not worth it!!” 2 of 5 stars
Review of Palanpur Palace

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Palanpur Palace
Delwara Road, Mount Abu 307501, India   |  
Hotel amenities
Ranked #28 of 30 Hotels in Mount Abu
Agra, India
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
“Not worth it!!”
2 of 5 stars Reviewed March 31, 2014

Bad stay..staff least hospitable and is horrible to sleep!!......Cleanliness....????-what does that mean!!??.......food ????.......-i hardly survived on it!!not worth the money at all-dont stay there!~!

  • Stayed March 2014, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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41 reviews from our community

Traveler rating
    6
    15
    9
    4
    7
See reviews for
18
10
Solo
0
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • Any
English first
Surat
1 review
2 of 5 stars Reviewed November 10, 2013

The hotel rooms are dingy. Bathrooms are leaking.News Papers were not available.Balcony was not cleaned for the entire stay.Bed Sheets available were torn. The 3rd bed made available did not have basic quality quilts.Food Quality was average.
The hotel standards to any standards of imagination was not even 3 star rating

  • Stayed November 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Cleartrip

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Udaipur, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 22, 2013

I stayed with my family at Palanpur Palace in July 2013 for two nights. The room was on top floor with a balcony from where the view wasn't good (I requested for a room from where I could have good view). There was a partition wall in balcony of adjacent room and as such the privacy wasn't there. Surprisingly, one of window of my room fitted with AC was in adjacent balcony. Very funny. Early morning the smoke of the boiler for heating water was available in stead of fresh air in the balcony.

The room was large but refrigerator was not functioning. The room service was not bad but cleaniness in the bathroom was not up to mark.

The tariff included Breakfast and dinner. The food was good but the furniture in dining room is in bad shape and so are the table covers.

A group was staying in the hotel and another group also came the next day. Both the group had their dinner arrangement in the lawn and roof top and we were left alone. The person at reception suggested to have buffet at lawns where one group was partying. it was annoying. However the manager arranged separate food serving in dining room for us.

There is nothing much to do in the hotel and it is a place for stay only.

Not worth of the money spend

Room Tip: If you stay, ask for rooms which are on the front side.
See more room tips
  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
Top Contributor
78 reviews 78 reviews
39 hotel reviews
Reviews in 35 cities Reviews in 35 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed August 4, 2013 via mobile

We stayed here some years back, sorry- there's no option so had to click Sep 2012 in the auto options.
We had a great experience. We were upgraded to the bigger suite type rooms as it was off Season. The staff was very friendly and nice. They made us sandwiches, soup and got us chips as we didnt want to eat the typical punjabi oily food daily.
The rooms, the beds, the view everything is like a palace. It was value for money.
I hope that they r maintaining the same level of service still!

Stayed September 2012, traveled as a couple
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Vadodara, India
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 9, 2013

place is on outskirt .........one can go by looking for peace and good treatment , but sorry to say be ready to visit only if you are ready to be treated in worst way by the staff and the management,bear with all time poor room service ,and if ur mood is ok with some of the worst responses u get from hotel.
food is ok ok but rooms are in bad shape ........overall u end up wasting ur time and money and in turn return uwith bad memories.

palanpur palace staff must recognize now customer is king and treat them with atleast a bit of respect.

  • Stayed July 2013, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmedabad
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed July 9, 2013 via mobile

Stayed for 2 nights - of my more than 200 stays at hotels across the world, this was the worst ! From check in to check out - worst possible staff behavior - it seemed they were hosting us for free ! Avg food, big size rooms - but v poorly maintained. No facilities - restaurant looks like a dining hall. All in all a bad experience - have stayed in other places in Abu and I feel sorry I made this mistake of wasting money and time and spoiling my holiday here...

  • Stayed July 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmedabad, India
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed May 3, 2013

Outskirts of Mount Abu... Yup, but the tourist attractions are nearby..... If you want to visit Mount Abu to stay away from traffic and crowd, this place is good..... But look, you get out of your car and have a magnificient property in front of you..... You get in there and it looks kinda like a palace but the receptionist doesnt exactly treat us like they should but that's fine too.... Then you get in the room and the rooms are huge but old and the AC was leaking water...... The bath was good and the bed was very nice... The service is not up to the mark but then you go for your food and it's amazing..... The chef's nice and the dinner at night in the garden is awwweessommmeee........... All in all...... Its okay okay but worth for the price you pay..... I enjoyed my stay... But I wanted to swim so I put on my swim shorts and went to the pool and there was everything except water..... It was being repaired.... That made me real mad and sad..... But hopefully it would be ready by now...

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palanpur Palace

Address: Delwara Road, Mount Abu 307501, India
Location: India > Rajasthan > Mount Abu
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #28 of 30 Hotels in Mount Abu
Price Range (Based on Average Rates): $
Number of rooms: 44
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