We were on Road Trip to Rajasthan and reached Mount Abu from Jaiselmer. We looked for this hotel specifically as it was trip advisor recommended.
Palace: It’s nice place but can be maintained still better
Rooms: Spacious rooms, well maintained, 24 hrs hot and cold water. Intercom was not working , since we checked in without reservation and too tired after long drive it did not bother us on first day but was very little trouble though following day.
Restaurant: It’s not all maintained. Though food was very good and delicious and the housekeeping and restaurant guys also were courteous.
Service: As said earlier overall staff was very good. One thing which we were highly disappointed, when we came to check in we bargained the room rate for CP plan for 2 days and one day with breakfast which was agreed on particular rate. Though the manager was not agreeing initially but agreed later as we asked for only day breakfast as we would be checking out very early morning as we had to travel back to Bangalore. While we were checking out we found out that the room rate was not the same as we discussed and it was more . Since it was too early in morning and we had to drive long we were left with no choice. When we asked the front office guy his manager , he said its not poassible as its too early in morning. It would be better if the manager had quoted his price earlier itself we would have agreed to it. It was just bargain; we searched Palanpur Palace in Mount Abu specifically as it was highly recommended by trip advisor. Stay was definitely not bad and rooms were comfortable. But we would have remembered the stay better if front office guys would not have cheated us.
Most of the rooms shown to us was good. You can choose which suites you , but make sure you keep the...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.