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“Great hotel, owners slightly weird.” 5 of 5 stars
Review of Astra Village Apartments

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Astra Village Apartments
2.5 of 5 Hotel   |   75, Europe street, Koutouloufari, Hersonissos, Crete, Greece   |  
Hotel amenities
Ranked #7 of 11 Hotels in Koutouloufari
Birmingham
1 review
“Great hotel, owners slightly weird.”
5 of 5 stars Reviewed July 13, 2009

Our stay in Koutoulafari was the best Holiday we'd had! The Astra is a brilliant hotel, it isn't exactly five star, but you get more than you pay for.
The rooms were cleaned regularly and were secure. Lots of space, and the maids do thier best to keep the place clean! You have to pay extra for air con, so just uy a cheap fan. Also, don't keep the room on the last day, it's 20 euro's and the bar is cooler.
The bar staff are absolutely amazing here! John is hillarious, never had a dull moment with him!!! Saving the best till last, Alex! He is a legend! His hugs are amazing and he will always talk to you, and happens to flirt alot! He also let me help him around the bar and we had some very...erm...interesting conversations at the pool bar! Both will go out of thier way to make you feel welcome and you never need to ask them twice for something. Thier friend on the other hand, whatever his name was, was slower than a slug on tranquilizers. Watching him make orange juice is amusing, he spends more time staring into space than actually SQUEEZING the damn orange!!! Also, I asked him for a drink on the menu that Alex had reccomended before, and he asked me "How do you make it". Now, considering he ran the bar, it seemed a little odd that he didn't know how to make it, so after ten minutes of trying to describe it, I decided I would have more luck drawing blood from a stone and went to get Alex, who gave me the recipie to tell the other guy. I think fifteen minutes later I got my drink, in which Mr Slow decided to be "Oh So Funny" and flip one of those tinsel on a stick things with the tinsel end IN the drink. Needless to say I wasn't pleased.

The manageress could probably make Morticia Adams win a happy contest. We called her Cruella de Ville, which is amusing, because the day I came back from holiday, I found somone had the same nick name for her! She was always grumpy, brisque, had a habbit of staring at you all the time, and spent more time patrolling the hotel grounds than actually being at her desk, which probably explains why Soula now works at reception as oppose to the bar. We had an inside joke of humming or singing the Cruella de Ville theme song whenever she came around. Overall, this "Ray of sunshine" was a bit of a sour faced cow, and reminded me of a Nazi security guard. Sheesh...

Soula, the other lady, now she is the total opposite to Cruella, so if you happen to arrive at midnight, hope that unlike us, you are faced with her after a long night of travelling as opposed to Cruella.She is always smiling and waving to people, happy to help, goes out of her way to be nice, a breath of fresh air compared to her co worker.

Now for the area of Koutouloufari! A brilliant resort because it is tranquil, there are a variety of good restaurantes and the night life is very near by. There is also a local shop or two in the area. There is a hill you have to get down to get to Hersonisoss, but we managed ok.

The area of hersonissos has a range of bars and restaurantes, I would reccomend New York, it's a night club bar kind of thing on a beach, and they play good music. Oh, and they don't bother with ID there, so if you look old enough, you're in!

Beaches in the area are okayish if you go at 6am or a secluded one somewhere where there isn't a festival of litter. Star beach was awsome, or looked it, I forgot my bikkini so I couldn't actually do anything there. *Sob*

As for excursions, don't book with a travel group, do them all independantly, as we did, and it was worth it, and cheaper!!! It is possible, ask other guests or Alex and John and you can get there!

Our Thomsons rep Alisha was also amazing, very friendly and knowledgable about the area, you can talk to her about absolutely anything, even unrelated to the holiday! She also does her best to make you feel very welcome and makes sure your stay is excellent.

Restaurantes in Kotouloufari I would reccomend are Esperos, Oliva and Oniros. Also, if you want a decent cocktail, just stay and have it at the Astra, as they have the best.

Brilliant holiday, going back next year fingers crossed!

  • Stayed July 2009, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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163 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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  • English first
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English first
Nottingham
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 15, 2009

This was our first time in Crete we stayed at the Astra Village, we were given room 51 which was floor level with no views exept people lying around on sunbeds by the very small pool. We had no privacy and had to keep our doors and curtains closed,. We couldn't sit outside due to the large ants and spiders ect, that were living in the flower beds that surounded our room. We had to pay 17 euro for the use of a safe which we didn't ask for but the key comes attached to your room key and if you don't remove it and return it to the reception they charge you for it.. It is a long walk down to a pebble beach, after negotiating your way around the sea urchins we found the sea shelved suddenly and became very deap. Drinks and meals are very expensive and not really that nice, I had a bad stomach all week. So all in all it was very disapointing.

  • Stayed June 2009, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Beds
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 5, 2009

Have just got back from the Astra village apartments. Had a lovely time. Complex is charming with two pools, although not very large are good for a cooling dip. Staff were so friendly and nothing is too much trouble. The guys in the bar, John and Alex are a scream! Apartments are basic but comfortable and are cleaned regularly. The village itself is very pretty with loads of restaurants and little shops. The restaurant with the big pizza oven just over the road from the Appts does awonderful pizza if you want something different, but their traditional food is fab. Everywhere we ate we really enjoyed.The only downside is the price of everything. It is really expensive. Couples we talked to and ourselves were getting through about 100 euros a day just eating and drinking, and that was not to excess either as we were doing our own breakfast and most of our own lunches. Buy the wine by the jug in the restaurants and not by the bottle as it is a third of the price and is very drinkable, especially the Rose wine.The town is about 25 mins walk down the hill. Turn right at the wishing well and follow the road all the way. We found that tyhe quickest wasy and was easier that way on the way back. There is a bar half way up with a pool called 'The Fat Frog' if you need a rest!
An excursion that I would recommend is the 4 x4 trip into the mountains that we bought of the rep. A grat day out. Drivers are British and we laughed all day. A great lunch was included. The rep Alisha is great, one of the best reps we have ever had.Nothing was too much trouble. Apartments have a BBQ night on a Tuesday for 10 euros each. Much cheaper than eating out. Supermarkets all seem very expesive too if you wanted to cook yourself.

  • Stayed May 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Oswestry , England
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 3, 2009

The astra was nice and central for the village, however when we got there we discovered that there had been 6 break ins in the previous 2 weeks!
After some pressure extra security was provided, but at first the hotel and Thompsons were trying to blame each other for not providing it sooner. We felt that we should have been warned about this on our arrival.
The reception lady and owner was ok but a little abrupt, possibly due to the language barrier.
We enjoyed our stay, but Herrniosisis is a dump and full of drunken kids. It was also an awful walk back up a steep 1 mile hill. Koutoulafari is a lovely little village, with lots of good restaurants, but it was a little expensive.

  • Liked — Nice food
  • Disliked — Burgulars!!
  • Stayed August 2008
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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harlow , essex
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 28, 2008

Just to add a few lines about my stay in the astra village , The room was very clean and the maids seemed to be on the go all the time . It is a very welcoming place and has a really nice family feel . Not only were the staff very nice but also the other guests were all friendly . I would want to go back there as we met some nice people the setting was great and plenty of really nice restuarants you were spoilt for choice

  • Liked — clean and tidy
  • Stayed June 2008, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, UK
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 7, 2008

We recently spent a week at the Astra Village Apartments and had a lovely time. The studio we had was nicely, if simply decorated and cleaned every day. Towels and bedding were changed twice a week which wasn't a problem for us. I would recommend you take your own towels for the beach though.
The staff there were very nice, especially Alex and John the barmen.
Lena the receptionist was very pleasant, if a little brusque at times, but we came to find that was just the Greek way.

Koutouloufari was a lovely village to stay in, with lots of character and some fab restaurants. We would definitely go back to it and Astra Village again.

  • Stayed August 2008, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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East Yorkshire, England
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 26, 2008

We found these apartments to be an excellent base for a family h oliday in Crete. The standard of furnishing, kitchen and decor is basic but clean and recently decorated. Cleaners attended daily (no problems with towels, sheets and toilet paper!) and we found staff to be pleasant. There is a local charge for aircon and safe hire which for 2 weeks cost a total of 150E. As we had researched beforehand we were expecting this cost, but others weren't. As everywhere, some apartments were better located than others with some enjoying sea views and private patios. There are two small pools but both enjoy good sunbathing spots and again were clean and well maintained. The village itself is excellent with a good choice of friendly bars, restaurant and supermarkets. If you want Irish Bars, nightclubs, theme pubs and fast food restaurants (we didn't!) you need to walk 30 mins to the coast. We would recommend Orion rent-a-car which is near the 'wishing well' with private parking very close to the apartments. A trip to the nearby waterpark is a must as is the boat trip to Dia from the port. Having hired a car, the day trips we did showed the tour company days out to be very expensive in comparison. The apartment BBQ held c 2 weekly was excellent and a cheap alternative - but no less enjoyable - than an organised 'Greek Night'. Knossos and Spinalonga also unmissable and our favoured beach was the one nearest to Malia Palace archaelogical site ('Sun Beach'). There are many others if you want something more lively.

  • Liked — Location
  • Disliked — Basic facilities
  • Stayed August 2007, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Astra Village Apartments

Address: 75, Europe street, Koutouloufari, Hersonissos, Crete, Greece
Location: Greece > Crete > Heraklion Prefecture > Hersonissos > Koutouloufari
Amenities:
Bar / Lounge Kitchenette Swimming Pool
Hotel Style:
#4 Romantic Hotel in Koutouloufari
#6 Family Hotel in Koutouloufari
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Astra Village Apartments 2.5*
Number of rooms: 45
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Also Known As:
Astra Village Apartments Hotel Koutouloufari
Astra Village Apartments Crete
Astra Village Apartments Hotel Crete
Astra Village Apartments Koutouloufari, Crete

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