We attended Splashdown on a Wednesday with our 11 month old (didn't use the pools) and our 2 1/2 year old. I have attended many water parks before and this place is definitely the bottom of the barrel. If I could describe this place in one word it would be: Dirty.
The water in the pools is merky at best. They claim their pools are heated, this is not true. The only heated pool was the hot tub, which was PACKED (over capacity) and had the tint of urine In the water. I did not go on the water slides because the line-ups were wayyyyyyyy too long. Not worth it!
There is no alcohol served on the premise, no alcohol allowed to be consumed either (They don't check your bags on the way in)
The washrooms were appalling, only one washroom area for the whole park, the floors are flooded with dirty toilet water.
Everything in this park needs to be updated. I would never return. You are better off going to a local outdoor pool in Surrey and swim for free.
The only positive thing is that there is lots of grass area to put down an umbrella or sun shade tent.
Good thing we had a coupon.....yikes!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.