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“nice resort and strategically located” 4 of 5 stars
Review of Club Mahindra Kumarakom

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Club Mahindra Kumarakom
3.0 of 5 Condominium   |   Near Chakrampady Bus Stand, Kumarakom 686563, India (Formerly Golden Waters)   |  
Hotel amenities
Hyderabad, India
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“nice resort and strategically located”
4 of 5 stars Reviewed February 25, 2013

This resort is strategically located besides backwaters and a heaven for nature lovers. Cottages are very good and resemble the traditional Kerala architecture. Swimming pool is very big and neatly maintained. It has a nice shuttle court and other indoor activities which are offered free of charge.

Only negative is food which is damn costly and you cannot escape from it as this resort is very remotely located and there is no good eat out anywhere nearby. even after being a club mahindra member, i had to pay 800 bucks(B/L/D) per person per day for fun-dining. For a non-member it is little more costly.

I suggest Club-Mahindra should provide some viable options for Food. Their fun-dining concept is good but still costly.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Kumarakom, responded to this review, February 27, 2013
Hi Satya,

Thank you for your appreciation and the points that you have brought to our notice which will be shared with the resort management on a priority basis. We work hard to ensure that all our members have a pleasant experience and glad that our staff were able to ensure the same. We are glad you liked our accommodation and hope you enjoyed the various activities at the resort. Thank you once again and please continue to provide us your feedback as it helps us serve our members better and ensure a wonderful Club Mahindra experience. In case you wish to provide us with any further information please visit our Facebook page and click on the “Listening Post” tab.
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151 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • French first
  • Any
English first
Mumbai, India
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed February 3, 2013

The cottages are really pretty on top of canals.
The gardens are well maintained. There is a nice swimming pool too which is quite clean.
However travel services are really expensive and if u want to do any activity or take a taxi to any nearby place, be prepared to shell out a whole load of money.
The receptionist was friendly but the staff was a little clueless when we asked them to tell us more about nearby attractions.
Also the last 1-2kms to the resort... there is hardly any road.
In addition, there is very little to do as travel services are so expensive so one is stuck to the resort.

Room Tip: the resort is really big, so if you have a walking problem then ask them to provide you a room close...
See more room tips
  • Stayed October 2012, traveled with family
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Kumarakom, responded to this review, February 6, 2013
Hi Priyanka,

Thank you for your kind words. We work hard to ensure that your holiday experience is truly memorable. We are glad you had a great time at Club Mahindra Kumarakom. We are glad you liked the pool and hope you enjoyed the various activities at our resort. Our staff at the resort will be delighted to receive your feedback. We would love to welcome you again at any of the 40 picturesque resorts.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai, Maharashtra, India
1 review
5 of 5 stars Reviewed February 2, 2013

Kumarakom is a beautiful place to be in and what makes it more beautiful is the warmth and TLC (tender loving care) we received from the staff @ the Club. The General Manager is a person with wonderful qualities one would want to meet at all the Club Mahindra's we visit. He goes out of his way to make sure, members who visit his property are most comfortable and makes us feel @ home, a home away from home. There was this one person Green-red (Hari Lal) who was so alert during his duty hours, although @ having night duty. There was not a single night when we would return late but he always had a smile. A pleasant boy who went out of his way to meet our every need at the club. The girls at the reception too were very warm.
Something I observed in Kerala is where ever we went the Keralite staff took good care of us and looked after us like their own but wherever there were North Indians working their attitude was different. They were a little cold and lazy. No personal differences but this is my personal opinion.

Room Tip: A little advise the furniture in the bath were a little worn out like the polish. And the water of t...
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Kumarakom, responded to this review, February 6, 2013
Hi,

We are really glad to have received your feedback and specifically the detailed comments you have provided. It helps us improve our services further and additionally, provides insights as to what our members really like. We are certain the staff at Kumarakom will be delighted to receive your compliment. Furthermore, your points on furniture in the bath have been duly noted and will be addressed with immediate effect. Please continue to provide us such feedback and look forward to welcoming you at Club Mahindra Resort soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
1 review
5 of 5 stars Reviewed January 22, 2013

We had an excellent stay at this beautiful and very serene resort. An experience, my wife and self would cherish for our lifetime.
The resort is huge and well maintaied and the winding canals on the property gives an incredible natural backwater ambience to the place.
The entire staff was very courteous and helpful and did there best in making our stay very comfortable.
The Food variety and taste was great for Vegetarians like us....I am sure the experience was same for Non-Vegetarians as well.
We really had a great time and would highly recommend a trip to this amazing destination

Room Tip: Choose the rooms which are built on stilts with the canal flowing under
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Kumarakom, responded to this review, January 25, 2013
Hi Ravi,

We are really glad to have received your feedback and specifically the detailed comments you have provided. It helps us improve our services further and additionally, provides insights as to what our members really like. We are certain the staff at Kumarakom will be delighted to receive your compliment. We are glad you liked the ambience and hope you enjoyed the various activities at the resort. Please continue to provide us such feedback and look forward to welcoming you at Club Mahindra Resort soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
1 review
5 of 5 stars Reviewed January 11, 2013

Had a excellelnt stay at Club mahindra Kumarakom Resort, excellent team and staff there, very well spread out resort,only 28 cottages in 22-24 Acres. Kids enjoyed fishing, dancing, big pool. One can enjoy birds chirping morning till evening in the cottages which are behind in the resort. We enjoyed and Would like to visit again :)...

Room Tip: cottages 101 - 110 is closer to pool, restaurant and fun zone, which gives lively effect being clos...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Kumarakom, responded to this review, January 17, 2013
Hi Archana,

Thank you for your kind words. We work hard to ensure that your holiday experience is truly memorable. We are glad you had a great time at our resort and hope you enjoyed the various activities at the resort. Our staff at the resort will be delighted to receive your feedback. We would love to welcome you again at any of the 40 picturesque resorts.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
thane
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 5, 2013

While getting to the property has some challenges, once you get there, it is idyllic. The location is only meant to recharge batteries.... sleep, relax., eat, sleep. You do get cell network but if you want to get away from the mad rush of the city and look at the starry night when resting on a hammock... this is the place. As CM properties go, it is small (in terms of number of cottages) but it more than makes up for the expanse, the swimming pool and the massages. Great staff - always smiling and willing to take that extra bit of effort to make you feel more special.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Kumarakom, responded to this review, January 11, 2013
Hi Srikanth,

Thank you for your kind words. We work hard to ensure that your holiday experience is truly memorable. And we are glad you had a great time at Club Mahindra Kumarakom. Our staff at the resort will be delighted to receive your feedback. Hope to see you at a Club Mahindra resort soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore, Karnataka, India
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed December 31, 2012

This property needs lot of work to get to a normal Club Mahindra status. Here are a few reasons why -

1) Not on the side of Vembanad lake, like most properties are (Zuri, Taj, Kumarakom). Its on the other side with a narrow approach road and it is roughly 700m before you get to the resort.

2) The backwater channels inside the property are lot darker (maybe they are dirty) compared to other properties. So, taking a walk along those is lot less satisfactory.

3) Hardly any opportunities for evening entertainment. Very small fun zone, and inadequately stuffed / staffed. Restaurant had a limited buffet spread.

Further, it is not as beautiful or lavishly spread out like the other top 3 (Zuri et al).

But, here are the pluses that I liked:

1) Room was spacious and the big glass doors those open on the backwater channel was an awesome sight for me. And, I loved the big bathrooms with sunlit roofs. The balcony was a good space as well to sit and chat. Overall, I liked the room.

2) Swimming pool was awesome - big and very well maintained. The backwater arm which forms the boundary of the resort had a great place to sit and watch the waters go by...and if you arrange your boats through the resort, then you'll find it awesome to traverse those backwaters.

3) If you like rains, when small muddle pools form everywhere and you don't mind stepping / splashing onto them, then it becomes a huge property with rain dance opportunity :)

So, overall, make an intelligent choice b/w the pros and cons.

Room Tip: Ask for rooms near the pool / restaurant else it could be quite a walk in the remote.
See more room tips
  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Kumarakom, responded to this review, January 3, 2013
Hi Sudeep,

Thank you for taking the time to give us feedback about your stay at Club Mahindra Kumarakom. We are glad you liked our rooms and hope you enjoyed the various activities at the resort. Your feedback is valuable to us and we will start work on your concerns with immediate effect. Hope to see you at a Club Mahindra resort soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Club Mahindra Kumarakom

Address: Near Chakrampady Bus Stand, Kumarakom 686563, India (Formerly Golden Waters)
Location: India > Kerala > Kumarakom
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #7 of 17 Specialty Lodging in Kumarakom
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Club Mahindra Kumarakom 3*
Number of rooms: 28
Reservation Options:
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Also Known As:
Golden Waters Kumarakom
Club Mahindra Kumarakom Kerala

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