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“green relaxing vacation” 5 of 5 stars
Review of Rixos Sungate Hotel

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Rixos Sungate Hotel
5.0 of 5 Resort   |   Cifecesmeler Mevkii, Beldibi 07980, Turkey   |  
Hotel amenities
Ranked #4 of 56 Hotels in Beldibi
Certificate of Excellence 2014
Plovdiv, Bulgaria
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
“green relaxing vacation”
5 of 5 stars Reviewed June 9, 2014

I would recommend this hotel to everybody,it's good for children as well as adults. Very big and green complex alot of space.enough sunbeds for everybody. The food was excellent,so were the drinks.The rooms were clean and very quite. The guests are mainly from Russia and ex SSSR but it is OK. The beach is not very big and the are stones, but the are enough swimming pools. The stuff was OK .

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rixos S, Halkla İlişkiler Müdürü at Rixos Sungate Hotel, responded to this review, June 14, 2014
Dear Guest,

We are very pleased about the opinions you have shared with us. Rixos Sungate Hotel evaluates every opinion and believes its importance for our service quality. Additionally it provides an opportunity to improve our services.

We are here to help you in every way and provide to make you happy when you are leaving from our hotel. We truly hope you will allow us to be of service to you again on some future occasion.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,084 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Swedish first
  • Turkish first
  • Any
English first
Bucharest
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
Reviews in 26 cities Reviews in 26 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed June 3, 2014

We went there last spring , Mai 2013, it was wonderfull and i hope we will be coming back.The service was amazing, the a la carte restaurants were also. We had a waiter, dont quite remember his name that fallowed us everywhere we went, from restaurant to restaurant and he allways did his best and more for us. We have been in Turkye in many of the all inclusive hotels that matter, including Gloria and Rixos Premium but this one we loved the most.
There are some thing that could get better, the main restaurant is to crowded @ dinner time , 90% of the quests are russians and the animation team speaks mainly russian, infact all the evening programs are in turkish and russian.
But, it's a great place, we loved it.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rixos S, Halkla İlişkiler Müdürü at Rixos Sungate Hotel, responded to this review, June 8, 2014
Dear Guest,

We thank you for taking time to share your comment at Tripadvisor page so we found out about your opinion in this way.

All suggestions are important for us in order to improve our service quality. As we always try to give service according to expectations of our guests, your comments have been handled by the management and the adjustments will be made according to their suitabilities. Then our animation team has Turkish, Russian and English speaking staff but we will also let them know about evening programs.

Thank you for your interest and wish you come to our hotel again.

Sincerely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dunfermline, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 2, 2014

Amazing hotel,friendly staff so many bars restaurants,pools,shops and activities and lets not forget the entertainment!!! Lots for the kids to do with the waterpark,kids club,cinema,bowling. We were there 2 years ago and since then a few of our friends went on our recommendation the following year and they all loved it. We thought we would find it hard to top it so decided to go back with our friends this year. The only downside was the rudeness of the Russians but if you can rise above it then its def a holiday you don't want to miss out on.

Room Tip: We booked a room with no balcony but emailed before we went and asked on arrival if we could get upg...
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rixos S, Halkla İlişkiler Müdürü at Rixos Sungate Hotel, responded to this review, June 7, 2014
Dear Guest,

We would like to thank you for your time to write your comments about our hotel at Tripadvisor page. We are very pleased about the opinions you have shared with us. It made us so happy that you were pleased about your stay which is our main goal.

We have been feeding our service quality with your comments. We are very glad to read you have almost fully enjoyed your stay at our hotel. We are here to help you in every way and provide to make you happy when you are leaving from our hotel.

We hope to see you again in Rixos Sungate and we can do everything to make your holidays perfect !

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tripoli, Libya
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 15, 2014

Everything was WooW i mean great, the food was awesome, and the animation team were very welcoming and approachable, and finally i want to tell you that you should go to this excellent hotel. coctails were very good too and barmen specialy halil was very kindly too.

i'm looking to comeback to your hotel again.

Attaalla Ezzeddin.

Room Tip: the good room is number 1317
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  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rixos S, Halkla İlişkiler Müdürü at Rixos Sungate Hotel, responded to this review, May 22, 2014
Dear Guest,

First of all we would like to thank you for your feedback. It made us so happy that you were pleased about your stay which is our main goal.

We are glad to read that you are planning again to come here. It’s our pleasure to see you at Rixos Sungate Hotel again. Glad you liked that our hotel services especially food and animation programs. We hope to see you again in our hotel and we can do everything to make your holidays perfect!

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Goes, Zeeland, Netherlands
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 14, 2014

Every year it's getting better at the Rixos Sungate. This time I went with my 16 year daughter. Because of the Mayfest my wife stayed home ( she not such a party animal). I'll explain, Mayfest at the first week of May is a week with every night one or more ( mostly) Russian artists. So if you don't like live performance you better skip 1-10 May at the Rixos Sungate. But if you feel young and don't mind to party: WELCOME!
Cem, the regional manager did it again. Almost all waiters and staff do speak some English now. It's a pleasure to hear them ask friendly if you need anything, if all is oke or if they may clean your table or take your plate. GREAT JOB!

want to know more, read my reviews from 2013 and 2012 about this superb hotel!

The hotel was full and the service was at a very high level. Very impressive in such a big hotel. Rooms clean, pool clean, everyone friendly from morning till the night.
See you next time again, my Rixos friends!!

Room Tip: Rixos is huge and they have quite rooms away from the center ( bars etc) so just ask. They will love...
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  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rixos S, Halkla İlişkiler Müdürü at Rixos Sungate Hotel, responded to this review, May 22, 2014
Dear Guest,

First of all we would like to thank you for your feedback.We always appreciate constructive feedback from each individual guest, because this gives us the chance to consciously improve our service quality. We thank you for taking time to share your comment at Tripadvsior page so we found out about your opinion in this way.

We are here to help you in every way and provide to make you happy when you are leaving from our hotel. We truly hope you will allow us to be of service to you again on some future occasion.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 12, 2014 via mobile

My girlfriend and I just arrived home after a weeks stay here at Rixos Sungate and we had a fantastic time. We are only 19 so didn't really know what to expect after reading some reviews on here.

Staff were extremely friendly when we arrived and that service continued throughout our stay. Some spoke very good English and some did not- those who didn't found the time to fetch somebody who could. Unfortunately I had a one off incident where a waiter split a drink on my phone- still waiting for a resolution from the hotel, however this was just bad luck.

Food was absolutely fantastic- buffets were more than enough for us and we didn't end up trying any a la carte restaurants because of the price! Drinks great also, cocktails made were excellent- Halil is a top waiter- the man to go to.

We did go during the Mayfest where the hotel was absolutely swarming with Russians and an upbeat population, but being young this came as no negative experience and was quite enjoyable. However I would recommend to older couples/ children do not visit during this time.

Very beautiful views and the hotel was always clean, staff cleaning all of the time. Room was very nice, comfy and spacious and we had no complaints on that front.

Weather was on and off- so I would say it is a risk to visit at this time if you're solely relying on sun! Pool area was huge and beds are massively comfy- probably the best beds you'll come across in a hotel!

Overall it was a very pleasant experience and I can only recommend the hotel to anybody! We had a great time!

Stayed May 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rixos S, Halkla İlişkiler Müdürü at Rixos Sungate Hotel, responded to this review, May 15, 2014
Dear Guest,

We are very pleased about the opinions you have shared with us. Rixos Sungate Hotel evaluates every opinion and believes its importance for our service quality. Additionally it provides an opportunity to improve our services. Your comments have been examined in detail by the management and the required adjustments will be made according to their suitabilities.

We hope to see you again in Rixos Sungate and we can do everything to make your holidays perfect !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kent, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 4, 2014

Me and my boyfriend aged (18-20) have just come home from this hotel it was our first holiday together and I couldn't have found a better hotel, it was so lovely and clean and everyone was so welcoming and polite even when we arrived at 2 in the morning the young boy toke our luggage up and showed us to our rooms. All of the staff in the restaurants were so helpful, they couldn't do enough for you the pool area is huge and so many seats to choose from, it was so lovely at this time of year because it was chilled although 1st-10th may is 'Mayfest' a big party festival thing for a lot of Russians it's there party season I think not sure, there was loud music around the pool and beach area but as we are young I enjoyed the music while laying in the sun. I had been warned about some Russians being really rude but I had no incidents with anyone it was so pleasant and peaceful. If you go here you have to try the Chinese "mandarian" and the Italian "oliva" restaurants the food was incredible. You do have to pay extra for these 2 in particular but very much worth it! The whole hotel resort is just beautiful everywhere you walked or looked had such amazing views and flowers. It was nice in the evening to walk around the resort in the warm evenings. The staff were so lovely especially in the piano bar, we went there every night and stayed in there for hours drinking playing cards and chatting, I can't remember this young mans name but he was so lovely and helpful, chatty and polite, I would recommend this holiday to anyone all age groups! There is stuff for young kids and older adults, it was an amazing holiday, will defiantly be visiting again in the future.

  • Stayed May 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rixos S, Halkla İlişkiler Müdürü at Rixos Sungate Hotel, responded to this review, May 7, 2014
Dear Guest,
First of all we would like to thank you for your feedback. All the comments and opinions are important for us in order to improve our service quality. We are very pleased about the opinions you have shared with us. It made us so happy that you were pleased about your stay which is our main goal. Your comments have been examined in detail by the management and the required adjustments will be made according to their suitabilities. Thank you for your interest and we wish to see you and your boyfriend here again.
Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rixos Sungate Hotel

Address: Cifecesmeler Mevkii, Beldibi 07980, Turkey
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Beldibi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Beldibi
#2 Romantic Hotel in Beldibi
#3 Family Hotel in Beldibi
#3 Luxury Hotel in Beldibi
#4 On the Beach Hotel in Beldibi
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Rixos Sungate Hotel 5*
Number of rooms: 1094
Official Description (provided by the hotel):
REDICOVER RIXOS SUNGATE. Rixos Sungate has welcomed the 2011 summer with a brand new face, working in conjunction with 4 construction firms and 2 highly respected architects throughout the winter period to renovate its rooms and public areas to create new projects to satisfy its guests. Rixos Sungate is once again prepared to create a holiday experience that is above expectations. The brand new 8 Grand Deluxe Villas are located at our VIP area, at 241m2 and with 3 bedrooms, kitchen, brand new interior design, private pool and exclusive guest services, Rixos Sungate has incorporated luxury and comfort whilst being both private and discreet. The VIP section has its own garden, private pool and entrance, along with the Siesta Bar and Supreme VIP Restaurant. Our 12 brand new Villa Executive Gardens have the distinction of being the only villas overlooking the sea with private terrace, pool and access to the Aegean Restaurant; we are proud to offer VIP services to our guests. All our rooms will have LCD for our guests enjoyment and Wi-Fi will be available so that the world is a click away. To take full advantage of the pleasures of the beach and sun, we have designed and built 2 brand new piers for our guests. ... more   less 
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Also Known As:
Sungate Port Royal Hotel
Sungate Port Royal Beldibi
Sungate Hotel
Rixos Sungate Hotel Antalya Province/Beldibi, Turkey

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