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“Lovely peaceful family holiday” 4 of 5 stars
Review of Renaissance Antalya Beach Resort & Spa

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Renaissance Antalya Beach Resort & Spa
5.0 of 5 Resort   |   Ciftecesmeler Mah Ataturk Cad No 143, Beldibi 07004, Turkey   |  
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Ranked #1 of 57 hotels in Beldibi
Liverpool, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
50 helpful votes 50 helpful votes
“Lovely peaceful family holiday”
4 of 5 stars Reviewed April 13, 2013

My two kids, husband and I stayed at the hotel for 11 nights from the 29th March, we were 'upggraded' to a villa apartment which suited us but was a little tired looking. The hotel itself is lovely, the gardens are beautiful and provide a therapeutic break from the hustle and bustle of city living. I had a difficult decision to make regarding holidays keeping my two kids (13 & 8) happy, and my husband who is not a 'sit around by the beach reading books' kind of guy. Beldibi itself does not have much nearby, and Kemer is a shopping centre, but we did hire a car and went out to Phaselis, only a 35 minute drive http://www.turkeytravelplanner.com/go/med/phaselis/ which was beautiful and got us away from the resort environment which can feel like 'one flew over the cuckoos nest' after a while.
My husband was happy because there was wifi in the hotel, it did keep disconnecting, but with some perseverance he managed to do some work whilst away. The kids were happy because of the pools, the main one just opened when we were there and was freezing but kids dont seem to feel it!. There was plenty activities on offer, tennis, ping pong, volley ball, kayaking and badmington and there is a 1000m running track marked out around the hotel for those who liked to keep fit. There was also a good gym with a very helpful instructor (shame I forgot my trainers......ahem....). The food was excellent, if you love fresh fruit, salad, Turkish style meze, barbequed food, grilled fish it was available aplenty. The restaurants did well too, Saffron was Delicious Turkish food, Lotus is chinese and Seasons mostly Italian. The waiters and staff try really hard but there is (as previously mentioned) a problem with process. If you are seated early then your service is set off swiftly but as the restaurants fill up it gets very chaotic and you can be left sitting for ages waiting for desert....I think management need to do some process mapping of service in restaurants; it is not the availability of staff that is the problem, it is that their priorities get tangled up as more guests arrive - they also seem to work on a very hierarchical structure, i.e. the waitress cannot give you more bread as that is the head waiters job etc.
I would recommend that you stay at this hotel, problems with service aside the hotel is beautiful and the mountain side setting is spectacular, but if you want something lively directly outside the resort you will be dissapointed.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErenGuler, Halkla İlişkiler Müdürü at Renaissance Antalya Beach Resort & Spa, responded to this review, August 29, 2013
Dear Guest,

On behalf of Paloma Renaissance Antalya Beach Resort & Spa I would like to thank you for choosing our hotel.
And also thank you for your great comments about your recent stay with us and for writing such an extensive review of our hotel. Regading your feedback about restaurant service I assure you that your feedback is being adressed to the management team.
We appreciate you sharing your thoughts with other readers of TripAdvisor.
We would like to welcome you once again to our hotel Paloma Renaissance Antalya Beach Resort & SPA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (193)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Swedish first
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English first
Gosport, United Kingdom
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 12, 2013

I would score excellent if it wasn't for the VERY tired villas. Bathroom even though cleaned daily just didn't look clean due to their age. However the beds are huge and very comfortable , there's a great selection of drinks replenished daily. I cannot fault the rest of the hotel, food ( remember to book early for the restaurants ) and staff as its most definitely 5* service but my room was more of a 2* .

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErenGuler, Guest Relations Manager at Renaissance Antalya Beach Resort & Spa, responded to this review, April 13, 2013
Dear Guest,

First of all we appreciate the time you took to share your experience and thoughts with other readers of Trip Advisor.
On behalf of our team we apologize for your unsatisfying experience.Guest satisfaction is our number one goal and your issues are being addressed with our management team.

Best Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 11, 2013

Definitely a five star hotel, my family and I had a wonderful holiday and were sad to be leaving. Décor is beautiful and the mature gardens fabulous, lots and lots of green, surrounded by stunning mountain views. The food was very good and fresh, and the a la cart restaurants also very good. The staff are outstanding, very polite, friendly and professional. The hotel is very clean, and the beds are so comfortable. The only down side was the entertainment, which wasn’t up to the hotels very high standard.

I definitely would recommend the Hotel and we hope we will go back next year.

Room Tip: If you are looking for a quite area, the gardens rooms are perfect. However the rooms at the main bu...
See more room tips
  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErenGuler, Guest Relations Manager at Renaissance Antalya Beach Resort & Spa, responded to this review, April 12, 2013
On behalf of Paloma Renaissance Antalya Beach Resort & Spa I would like to thank you for choosing our hotel.
And also thank you for your great comments about your recent stay with us and for writing such an extensive review of our hotel. We appreciate you sharing your thoughts with other readers of TripAdvisor.

We would like to welcome you once again to our hotel Paloma Renaissance Antalya Beach Resort & SPA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tadcaster, England, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 11, 2013

Really sorry for this late review, new to trip advisor! Fantastic hotel and staff, a bit tired in some places but that did not detract in any way from our fantastic holiday. It's a bit out of the way if you want to walk to places but for us this was a 'lazy' holiday although we did get the dolmus into kemer a few times. Staff are fantastic, food fantastic, we even got upgraded to a two bedroom garden villa which suited us perfectly. We tipped as we went along but this isn't necessary, we just thought that the staff deserved it. The Asian restaurant is a must as too is the a la carte. We paid for the BBQ but it was too cold outside to enjoy really but this wasn't their fault and they gave us blankets to keep us warm. Tugrul 'tuggy' in the Irish bar was lovely and my sons favourite. The restaurant does get a bit busy out of season as it is the only one open but I can imagine that this would not be a problem when all the eateries are open in the summer season. Smoking not allowed inside the building which was appreciated. Well done to everyone.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErenGuler, Guest Relations Manager at Renaissance Antalya Beach Resort & Spa, responded to this review, April 12, 2013
On behalf of Paloma Renaissance Antalya Beach Resort & Spa I would like to thank you for choosing our hotel.
And also thank you for your great comments about your recent stay with us and for writing such an extensive review of our hotel. We appreciate you sharing your thoughts with other readers of TripAdvisor.

We would like to welcome you once again to our hotel Paloma Renaissance Antalya Beach Resort & SPA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hastings, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 11, 2013

Having read reports before leaving we rang the tour operator to voice our concerns, as the days went by we did wonder if we were staying at the same hotel! On arrival our check in was quick, our late evening meal was lovely. Our request to change rooms due to the noise of the disco in the Shamrock bar was dealt with immediately.
The food was plentiful with a much better selection than some all inclusive hotels we have stayed at. Once we got to grips with the booking system for the al a carte restaurants we had a couple of more relaxing meals.
The staff were always polite and efficient even if we did confuse them with our drink orders on the odd occasion.
The cats can be a bit of a nuisance but if guests followed the requests not to feed them then perhaps it wouldn't be so bad.
All in all for our first visit to Turkey we had a wonderful time and would return.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErenGuler, Guest Relations Manager at Renaissance Antalya Beach Resort & Spa, responded to this review, April 12, 2013
On behalf of Paloma Renaissance Antalya Beach Resort & Spa I would like to thank you for choosing our hotel.
And also thank you for your great comments about your recent stay with us and for writing such an extensive review of our hotel. We appreciate you sharing your thoughts with other readers of TripAdvisor.

We would like to welcome you once again to our hotel Paloma Renaissance Antalya Beach Resort & SPA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
birmingham
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 11, 2013

we arrived late afternoon and was greated by a complimentary drink and then went through a haphazard check in .first impressions of a lovely lobby area complete with vintage car were nice . our luggage was taken to our room by a bellboy , our room being a junior suite was large and spacious very large bed two showers and a massive balcony complete with sunbeds and chairs .all comunal areas were clean and neat and tidy . the main resturant was nicely decorated plenty of food choice and of good quality although maybe being a little warmer at times . the other resturants and ground were imaculate . plenty of sunbeds around to pick from . the drinks were of a high standard but the service was of a low standard . the bar staff and waiter service was chaotic. maid service was good . beach was small and being relaid with sand niether the cats or the building work bothered us in the slightest and we never found any other issues with the hotel . would consider returning and had a nice week . date of stay 2-9 april 2013.

Room Tip: only junior suites have a useable balcony. standard room balcony too small
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErenGuler, Guest Relations Manager at Renaissance Antalya Beach Resort & Spa, responded to this review, April 12, 2013
On behalf of Paloma Renaissance Antalya Beach Resort & Spa I would like to thank you for choosing our hotel.
And also thank you for your great comments about your recent stay with us and for writing such an extensive review of our hotel. We appreciate you sharing your thoughts with other readers of TripAdvisor.

We would like to welcome you once again to our hotel Paloma Renaissance Antalya Beach Resort & SPA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed April 10, 2013 via mobile

Thailand needed a month to convince me. This hotel only needed 2 days thanks to the great variation of activity's, food and the wonderful entertainment!
Chief entertainment Kadir Sahin was the star of the week. He really is multiple talented. Besides his skills being a great dancer and animator he can also rock the disco like David Guetta. I definitely will go back!!
An and the gang

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ErenGuler, Guest Relations Manager at Renaissance Antalya Beach Resort & Spa, responded to this review, April 13, 2013
On behalf of Paloma Renaissance Antalya Beach Resort & Spa I would like to thank you for choosing our hotel.
And also thank you for your great comments about your recent stay with us and for writing such an extensive review of our hotel. We appreciate you sharing your thoughts with other readers of TripAdvisor.
We would like to welcome you once again to our hotel Paloma Renaissance Antalya Beach Resort & SPA

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Renaissance Antalya Beach Resort & Spa

Address: Ciftecesmeler Mah Ataturk Cad No 143, Beldibi 07004, Turkey
Phone Number:
Location: Turkey > Turkish Mediterranean Coast > Beldibi
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Beldibi
#1 On the Beach Hotel in Beldibi
#1 Romantic Hotel in Beldibi
#1 Top resorts Hotel in Beldibi
#1 Family Hotel in Beldibi
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Renaissance Antalya Beach Resort & Spa 5*
Reservation Options:
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Also Known As:
Renaissance Antalya Beach Hotel Beldibi
Renaissance Antalya Beach Resort And Spa
Renaissance Beldibi
Beldibi Renaissance
Renaissance Antalya Beach Resort & Spa Antalya Province/Beldibi, Turkey

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