I spent 3 nights here and I have struggled to find the right review. One the one hand it is very in expensive and has amazing gardens. On the other it should be magnificent. It is tired and dated and needs a lift. Breakfast is very basic and not very good quality. The tea is a home brand which tasted awful. When mentioned this to staff the said they support Italian brands. I didn't know Italy grew tea. The room was a pain, the hot water switch looked like a light switch and didn't have a sign. 2 mornings of cold water, yuk! The bed and pillows were hard. The WiFi only worked within 3m of the reception area. There were beautiful gardens but no nice places to sit as no furniture. This would be so magnificent with lovely chairs dotted around. The day spa area is OK but expensive. Be careful it is only a few services and there is no menu. It is not a spa with facials, manicures etc. as a woman, I was not impressed with the masseur, he was obviously not trained and rubbed rather than massaged. I found his style inappropriate and for the first time ever I cut a massage short because I felt uncomfortable. The staff don't like feedback. Be aware breakfast is served at 8.30 or 8.45 which is really late if you want a day out visiting the towns. There is no restaurant on site you have to drive to local town. Instead of bringing guests together with say a wine and cheese tasting at night, they sell crappy wine at an inflated price. Sorry would not go back
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.