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“Ok” 3 of 5 stars
Review of Break Sokos Hotel Levi

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Break Sokos Hotel Levi
4.0 of 5 Hotel   |   Tahtitie 5, Levi 99130, Finland   |  
Hotel amenities
Ranked #3 of 9 hotels in Levi
Top Contributor
59 reviews 59 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
“Ok”
3 of 5 stars Reviewed April 9, 2013

Nice, clean, pretty new hotel. Rooms spread out in three different buildings. Breakfast average, lunch was pretty horrible. We used the penthouse for work and that was pretty good (attached also a sauna + jacuzzi)

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virpi M, Manager at Break Sokos Hotel Levi, responded to this review, April 12, 2013
Thank you for staying at Sokos Hotel Levi. I apologize about these inconveniences you have in lunchtime. I will tell your feedback to Restaurant Manager. Welcome back to Sokos Hotel Levi! Best regads Virpi Mäkilä/Hotel Manager/Sokos Hotel Levi
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122 people have reviewed this hotel

Traveler rating
    63
    43
    11
    4
    1
See reviews for
45
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
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English first
Helsinki, Finland
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 8, 2013

PROS:
Great location in the middle of town. Free Wifi connection in the room.

CONS:
Stayed 4 nights. The daily housekeeping visited there just once during that period!

My collague had stayed in the hotel also 4 nights a few days before us and have had the same problem!
The cleaning personnel had just emptyed the trash pins for them. Nothing else.

We even discussed with the hotel management of this issue and got the impression that they will fix it. But the problem repeated.

We paid the same price for each night. So the pricing principle can't be the reason for lack of service.

  • Stayed March 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virpi M, Manager at Break Sokos Hotel Levi, responded to this review, April 12, 2013
Thank you for staying at Sokos Hotel Levi. I apologize about these inconveniences. We try to do our best and figur out quick solutions when we get any problems. This kind of feedback is very important for us to improve our services. Have a nice spring time and welcome back to Sokos Hotel Levi. Virpi Mäkilä/Hotel Manager/Sokos Hotel Levi
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Eschenbach
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 2, 2013

The Hotel is located well within the "night life" street of the small town of Levi. Depending on the room, one might be bothered with Party noise. Its recommended to ask for a room facing the quiet Zone of the village Levi.
The Hotel Quality ist fair, it appears that the cleaning Job is being less focussed at the backend of the season.
Food is ist good
we recommend a stay, since the Region of Levi is simply great.

Room Tip: choose a room facing the back of the hotel
See more room tips
  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virpi M, Manager at Break Sokos Hotel Levi, responded to this review, April 12, 2013
Thank you for staying at Sokos Hotel Levi and thank you for your nice words. In spring time Pub Hölmölä is having a lot of music and fun. It was a good tip you gave to the future quests. See you soon again! With kindest regards, Virpi Mäkilä/Hotel Manager/Sokos Hotel Levi
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Espoo, Southern Finland, Finland
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 1, 2013

Situated in the very heart of Levi complex. I have visited the hotel three times as a business traveller (not a common sight in the hotel, I would guess), but the hotel offers good value to me as well.

The room design are very Lapland (at least from a southener point of view) and are quite modern. Lots of restaurants nearby, as well as a Robert's coffee in the lobby.

Gym rats are pleased to hear, that the hotel has an agreement with the nearby Hullu Poro hotel for the visitor usage of the HP:s gym. It is actually very well equipped compared to the usual pathetic "fitness rooms" with two exercise bikes, a kangaroo ball and pink 2kg hand weights. This provides for maintaining exercise for even the advanced body builder.

Parking is provided in an underground parking hall, which is nice in wintertime and autumn as well.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virpi M, Manager at Break Sokos Hotel Levi, responded to this review, April 12, 2013
We thank you for taking the time to share your opinion of your stay at Sokos Hotel Levi with us and future guests. We are happy that you enjoyed your stay and especially appreciate your comments about services ang gym co-operation. We would be glad to welcome you again for another stay at the Sokos Hotel Levi. With sunny regards Virpi Mäkilä/ Hotel Manager/Sokos Hotel Levi
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Dublin, Ireland
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 2, 2013

Pros - Right in town, you can see the slopes from the hotel and near all the restaurants, shops, nice big room, comfortable beds, cafe and bar in the hotel, free wifi, service was very good - showed us where things were on the map, brought us extra towels very quickly and courteously and let us keep our luggage in storage on our last afternoon and also let us use the sauna shower area for our last shower after the slopes and before our flight in the evening

Cons - Jacuzzi wasn't working when we wanted to use it one day, and then on our last day the sauna wasn't working when we wanted to use it, wifi didn't work in our room, we needed to go out into the hall, the hotel is split into 2 buildings so we needed to bundle up to go over to the main building for breakfast, breakfast was just okay (coldcuts, cheese, bread, yogurt, salad, eggs, no sausages or hot meats)

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virpi M, Manager at Break Sokos Hotel Levi, responded to this review, March 5, 2013
We thank you for taking the time to share your opinion of your stay at Sokos Hotel Levi with us and future guests. You are so right about our location. I apologize for the inconvenience you have had. Sunny sping time to you and welcome back! Best regards Virpi Mäkilä/ Hotel Manager/Sokos Hotel Levi
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Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 23, 2013

One choice in Levi for Hotel accommodation, if you wish to stay in the Center of Levi.
Great hotel and all services close.
Walking distance to slope, bars, restaurants, shops and night clubs.
The rooms are tidy and the breakfast is very good.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virpi M, Manager at Break Sokos Hotel Levi, responded to this review, February 27, 2013
Service, cosy rooms, breakfast, restaurant facilities and location in the hearth of Levi - The most important things in our hotel. Thank you for your kind words! See you soon again!
Best regards Virpi Mäkilä/Hotel Manager/ Sokos Hotel Levi
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Hernebay
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 22, 2013 via mobile

The sokos is in the middle of the buzzing town of Levi there are lots of shops and restaurants nearby to explore and the ski slope is 1 minute walk though town. The hotel is very clean and well presented. I have stayed in another hotel in Levi and it did not compete. The rooms are modern and spacious and the prices are normal for this area. There is free wifi throughout and The desk staff are very helpful @ Joanna
I would recommend this hotel and will stay here again in the future.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virpi M, Manager at Break Sokos Hotel Levi, responded to this review, February 27, 2013
We thank you for taking the time to share your opinion of your stay at Sokos Hotel Levi with us and future guests. We are happy that you enjoyed your stay and especially appreciate your comments about service. We would be glad to welcome you again for another unforgettable stay at the Sokos Hotel Levi. You can br sure, that I´m gonna tell your nice words to Jonna! Best regards Virpi Mäkilä/ Hotel Manager/Sokos Hotel Levi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Break Sokos Hotel Levi

Address: Tahtitie 5, Levi 99130, Finland
Location: Finland > Lapland > Levi
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Suites Wheelchair access
Hotel Style:
Ranked #3 of 9 hotels in Levi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Break Sokos Hotel Levi 4*
Reservation Options:
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Also Known As:
Break Sokos Hotel Levi Finland - Lapland

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