My husband and i just came back from celebrating our 25th anniversary. The resort itself was everything that you will read others posts. It is lovely, secluded and private. The outdoor shower was awesome. Where they drop the ball is on the food for one. A pasta dinner is very expensive which you do expect on a vacation but you will not even get a salad with it or a cup of soup. Very limited options and while I stayed 2 days I cannot imagine being satisfied with 3 or more days on the selection. The breakfast was subpar and never changed. My biggest upset was on my anniversary itself. We chose to stay here for 2 days including our special day and then we were planning on moving to the Sandals Grande. I booked 10 months in advance and my travel agent booked us a private dinner several months in advance. On the day of they said that we could not have our dinner outside because of rain. While it did not rain I can understand it being a problem if it began so we said fine. They then said they could not accomadate our dinner inside because they were doing it for someone else and they only had space for 1 couple. I could not understand how one couple could book their dinner for all night or why they booked mine months in advance. They asked us to change the night and I refused. They did then offer to serve us on our porch. We decided that was not what we wanted. We were high up and far from the water and we would have had no view at night. At least the restaurant was on the water and had a stunning view. They asked us what time and that was it. When we arrived for 8PM dinner the service was awful. We were asked once what kind of drink we wanted and they never returned. We finished our dinner and walked out because a server had never returned to our table in some 40 minutes. The dinner was subpar and when I asked on the way out how the person next to me had a lobster tail and I asked how he had received one since there was none on the menu, they told me it was the early special. I almost cried for how poorly and how unspecial they had made my dinner to be at that point. They did not even offer a glass of champagne for all that happened to us. They would not even offer us a second drink for us to pay for. I had wished so bad that I could have lobster that night and was disappointed by a lackluster menu. I am still shocked of the service we received that day and that they did not offer us a special menu like the "early" guests. So we are giving the resort 3 stars because of the service and food. The resort itself I would have rated a 4. We left as Rafael was hitting and keep in mind that if there is a storm, there is nothing to do at this resort. There is not even televison which is great when you are not in a downpour for 24 hours. We were so glad to escape to the Grande where you had a huge resort to walk around in and still be under cover.
- Official Description (provided by the hotel):
- Overlooking Anse Cochon Bay Ti Kaye Resort & Spa is located on the serene West Coast and is simply known as Ti Kaye, (which means small house in the native creole patois language of Saint Lucia). With only 33 rooms, 2 bars & restaurants, the Kai Koko Spa and a 600+ bin 'Wine Kave' there is no better place for romantic relaxation - combined with some of the best snorkeling and diving to be found anywhere on Saint Lucia right off the beach. ... more less
- Reservation Options:
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- Also Known As:
- Ti Kaye Village Hotel Castries
- Ti Kaye Village Castries
- Ti Kaye Village Resort St Lucia