The environment was lovely, view from anywhere was astounding. I had the best massage ever, from Rosita and a great facial, from Christi I think. The treatments were wonderful and good value - not great as you can have an hour long massage in Quito for $15. I was very surprised that they didn't offer manicures and pedicures, this would have been nice just before we left.
It was a very relaxing environment, you can just take your book and read in one of the many lounge type areas (it rained a lot while we were there, otherwise we would have read outside). It is difficult to read in your room as it is almost completely dark even with the light on.
My problem was the restaurant. As soon as the waiters knew that we were on a package - so for the set meal, they stomped off in a huff and service became non existent. I cannot eat gluten, we told our travel company, twice, and we told the kitchen as soon as we arrived (who didn't seem to know) however at every meal I had to remind the waiter, and he had to talk to the kitchen and make some sort of change to my meal (usually just leaving out the items with gluten, which meant that I didn't have as much to eat). At breakfast there was no choice so I just had to leave out the bread items (most of the meal). Not impressed by this at all. Also we would have liked some of the items on the menu, perhaps paying extra, but this was not an option.
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- Also Known As:
- Termas De Papallacta Hotel Quito
- Termas De Papallacta Quito