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“Great hotel” 5 of 5 stars
Review of Santhiya Koh Yao Yai Resort & Spa

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Santhiya Koh Yao Yai Resort & Spa
5.0 of 5 Resort   |   88 Moo.7 Phunai, Ko Yao Yai 83000, Thailand   |  
Hotel amenities
Ranked #1 of 6 Hotels in Ko Yao Yai
Certificate of Excellence 2014
Copenhagen, Denmark
1 review
2 helpful votes 2 helpful votes
“Great hotel”
5 of 5 stars Reviewed February 8, 2014

Great hotel in traditional Thai style with lots of small details everywhere. Loved the view from hotel room on a hill and from the restaurant. Very calm and relaxing place.
The price on food was a little expensive compared to quality. Loved Santhiya and will definitely recommend it.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sukomol, Deputy Managing Director at Santhiya Koh Yao Yai Resort & Spa, responded to this review, February 17, 2014
Dear Stefan A,

Greetings from Santhiya Koh Yao Yai Resort & Spa – Traditional Thai-style luxury beach resort on tropical island.

Thank you very much to select Santhiya Koh Yao Yai Resort & Spa on your recent holidays.

Its sounds very satisfied to us that you truly love our Traditional Thai concept with beautiful small details on it.

We’re very appreciated for your constructive feedback of our food and we will share with our Food & Beverage team to come up with some promotion soon.

Once again thank you very much to stay with us and looking forward to see you again in your near future trip.

Truly Yours,

Danny K Sukomol
Deputy Managing Director.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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602 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (161)
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Leverkusen
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 5, 2014

Perfect place to calm down and relax. No place for shoppingqueens and those who looking for adventures. But a beautiful resort and excellent service. We enjoyed every moment.. many of them were really amazing. Sure we will return next year.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sukomol, Deputy Managing Director at Santhiya Koh Yao Yai Resort & Spa, responded to this review, February 15, 2014
Dear AnnabellaRockafella,

Greetings from Santhiya Koh Yao Yai Resort & Spa – Traditional Thai-style luxury beach resort on tropical island.

First of all thank you very much to spend your holidays with us and same time I would like to take this opportunity to express our sincere thanks for your very positive feedback it will motivate our team member to maintain the top class service of standard.

We are pleased to inform you we do offer a tours to surrounding Islands with Speed Boat & Long tail boat, additionally we do offer a mountain bikes and a scooter to explore the local island and to feel the nature of the echo atmosphere.

Once again thank you very much to spend your valued holidays with us and looking forward to welcome you again to our gracious hospitality.


Truly Yours,

Danny K Sukomol
Deputy Managing Director.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 1, 2014

From arriving at Puhket airpoty until we had to leave, also from Phuket, it has been 7 fantastic days that we will remeber!!
On arriving, we were correctly picked up and driven to the harbor.
When we entered our villa, we knew we were in heaven!
Private pool, big enough to swin in, spacial sun devk, saw to it that we only left our villa for food - and a trip to PhiPhi
For the rest, we enjoyed the total privacy we had!!
But when we had to leave paradise for food, we did so with pleasure!!
I can also recommend the boat trip to PhiPhi. We where pnly 2 couples, so we received fantastic service, but the crew was very helpfull and very friendly. It was a day well spend
I cant find anything that would reduce the experience, yes, it is expensivd, but well worth it!,

Room Tip: Go for the pool villa. You wil not regret it!
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sukomol, Deputy Managing Director at Santhiya Koh Yao Yai Resort & Spa, responded to this review, February 15, 2014
Dear JPdO-NO,

Greetings from Santhiya Koh Yao Yai Resort & Spa – Traditional Thai-style luxury beach resort on tropical island.

We truly appreciate you very positive feedback that we received from you, it’s the atmosphere of the service that makes you very satisfied and gave you unique feeling itself and made your stay unforgettable with us.

We hope you will return and experience once again the tranquility place, during this time we assured that we commit ourselves to the standard of service that guest could experience.

Once again thank you very much to spend your valued holidays with us and looking forward to warm welcome you in your near future trip.

Truly Yours,

Danny K Sukomol
Deputy Managing Director.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 27, 2014

We stayed at Santhiya during the new years holiday and had originally booked only 4 nights at but extended another 4 nights as we simply loved the place. The hotel maybe known as a honeymoon place but even as family with small kid it was very convenient for us. The staff are very friendly specially Mr Viren and Jasmin at front desk were very helpful. The rooms are very nice with high comfort and excellent view. The design is amazing. The pool area, lobby and restaurant all very nice. The breakfast buffet was excellent even the dinner but the menu for the dinner could be extended (only limited to two set menus). The private beach was also very nice. The staff very friendly and actually professional. If you are looking for a quite place, decent quality and interesting experience this is the place for you. The only remark is the room service which was very slow and the transportation to the island/hotel. We had about an hour boat trip from Klong Muang beach in Krabi which was no problem. All in all, great hotel and strongly recommended. We will for sure come back in the future.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sukomol, Deputy Managing Director at Santhiya Koh Yao Yai Resort & Spa, responded to this review, February 7, 2014
Dear SL S,

Greetings from Santhiya Koh Yao Yai Resort & Spa – Traditional Thai-style luxury beach resorts on tropical island.

First of all i would like to express my sincere thanks to select Santhiya Koh Yao Yai Resort & Spa for your recent holidays and same time I would like to take this opportunity to thank you very much on behalf of our team member for your satisfaction and very positive feedback.

We are pleased to inform you that additionally we add some fresh BBQ in our daily dinning, about room service, we make a note and will improve this service to make sure all will be perfect on your next trip with us.

Once again thank you very much very much to spend your valued holidays with us and looking forward to warm welcome you to our gracious hospitality.

Truly Yours,

Danny K Sukomol
Deputy Managing Director.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 25, 2014

We went to the Santhiya for a wedding and we were impressed with the hotel room (we were upgraded). We stayed within the resort as we were there for 3 nights. The food was not expensive compared to prices you would get in the UK.

There was only one downside one evening during dinner. We had a large party during dinner, and sadly considering I ordered my food first I was the last to get my food-this mounted up to waiting over two hours. I asked on numerous occassions about my food and I was made to feel like I was somewhat complaining/being rude. I appreciate that it was a large party, however ordering my food at 7pm and not receiving it till after 9pm is a little out of line, especially when no apology was made. As the hotel is fairly remote there are no there options to dine elsewhere.

Nevertheless I would still go again, its just a shame about that evening (particularly as it was the night befor the wedding itself!)

Room Tip: The Villas were absolutely amazing. We were upgraded for free, but from what I remember they are fai...
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  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sukomol, Deputy Managing Director at Santhiya Koh Yao Yai Resort & Spa, responded to this review, February 5, 2014
Dear Bubblesx123,

Greetings from Santhiya Koh Yao Yai Resort & Spa – Traditional Thai-style luxury beach resorts on tropical island.

First of all thank you very much to select Santhiya Koh Yao Yai Resort & Spa for being the venue of your special occasion and gave us a chance being a part of your unforgettable memory.

We are really sorry for an unfortunate incident happened on your evening dining and my apologies on behalf of our team member. We will train our team and make sure it will not happen again in your near future trip staying with us.

Looking forward to see you again in your future trip and once again thank you very much for your constructive comment.

Truly Yours.

Danny K Sukomol
Deputy Managing Director.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 21, 2014

We stayed in an Ocean View Pool Villa for 5 nights in January 2014 and enjoyed our stay to the fullest.

The villa was just beautiful, very private and offered a wonderful ocean view from the patio, private pool and bedroom. We loved the design and the fact that it was fully made of carved teakwood. We felt much more at home right away than at many other luxury hotels we have stayed at around the world before.
The staff was extremely friendly and tried its very best to make our stay as enjoyable as possible. The food was good and we were very happy that it was a set à la carte dinner menu each night and not a buffet.
The speedboat transfer and tours are not cheap - but were well worth their money. Our great guide Sophon made the "James Bond Island" tour even better.

Thank you for the wonderful time! We will be back - and hope the hotel will remain as wonderful and private after the ongoing construction has been completed.

Room Tip: If you don't want to have to rely on the shuttle service, ask for one of the villas closer to th...
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  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sukomol, Deputy Managing Director at Santhiya Koh Yao Yai Resort & Spa, responded to this review, February 2, 2014
Dear Marc_M_Chicago,

Greetings from Santhiya Koh Yao Yai Resort & Spa – Traditional Thai-style luxury beach resorts on tropical island.

First of all I would like to express my gratitude for your positive. We’re happy to share your good comment with our team to cheer them up in making guests satisfactory.

We’re also glad to learn that you felt like your Home Away from Home when staying with us and also would like to Thank you on behalf of our team member – Mr. Phon who took you to explore James Bond Island.

During this time we have assured that we commit ourselves to top class service of standard that guest should experience and that able us to see what we achieved.

I would like to take this opportunity to say especial thanks and your satisfaction during your stay with us.

Looking forward to warm welcome you to our gracious hospitality once again.

Truly Yours,
Danny K Sukomol
Deputy Managing Director.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Top Contributor
74 reviews 74 reviews
41 hotel reviews
Reviews in 39 cities Reviews in 39 cities
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed January 20, 2014

Reading the reviews below I note that most people make the same points, but to go ahead and reiterate them anyway... the pool villas are fantastic. Huge, comfortable, great pool, amazing views over the sea, excellent minibar and sound system. Perfect rooms, Unfortunately they are situated in what is still, to an extent, a building site, with the attendant noise and mess (although the guys building, to their great credit, are clearly trying to keep the noise to a minimum.) The staff are charming and really eager to please but simply not well trained enough and many lack the language skills to cope. The food simply isn't good enough for a hotel of this class, and the limited choice at dinner is unacceptable. Closing the bar at 11 is a very odd decision indeed. Overall, very disappointing, but saved from a truly awful review by the quality of the villas and by Viren, front of house manager, who was keen to address our concerns.

  • Stayed January 2014, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Santhiya Koh Yao Yai Resort & Spa

Address: 88 Moo.7 Phunai, Ko Yao Yai 83000, Thailand
Location: Thailand > Phang Nga Province > Ko Yao Yai
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #1 of 6 Hotels in Ko Yao Yai
Price Range (Based on Average Rates): $
Hotel Class:5 star — Santhiya Koh Yao Yai Resort & Spa 5*
Number of rooms: 79
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