Patio 11 had not changed since our visit last year. Arrived on the Sunday evening after a long 7 hour drive from Edinburgh to be met by a nice, clean terraced house. Kitchen was clean, patio outside was disgusting though, with dirty patio stones and a horrible barbeque. Absolutely no chance of doing anything out there on our holiday.
Bedroom was clean and smelling fresh, double bed was two twins joined together, with an incredibly uncomfortable mattress and pillows that have definitely seen their best days! En suite bathroom was clean as well, no complaints there.
Went upstairs and walked into a living room stinking of stale smoke, and with an ashtray full of cigarette butts in full view on the balcony through the patio doors. Don't think the cleaners had ventured upstairs prior to our visit! Carpets had small brown circular marks over them which we had no idea of what they were, but it wasn't very appealing. The twin bedroom and the little bunk bed room were fine so our 5 year old had plenty of beds to choose from on our stay which she loved. Upstairs bathroom was nice and clean too.
The small farmhouse bistro bar was ok, despite the dour nature of the girl behind the bar. With children not being allowed in their, we moved to the adjoining area and had a small bar meal which wasn't very nice, and we decided against eating there again during our stay as a result.
The park was closed which was a huge disappointment to our young one as she had really been looking forward to playing in this throughout our stay. I only saw it being worked on and repaired for one day during our entire stay, not good enough during summertime. The swimming pool was a highlight of the holiday, with just the right temperature for us to stay in for ages. Jacuzzi great as was steam room and sauna. Always clean too.
Back to the apartment and our fridge broke down on the first day (Monday), which resulted in our weekly shop for food and drink being transported to a villa close by as there was no maintenance staff on after 4pm to fix it! It wasn't too much of an inconvenience and the lady at reception was very, very helpful in sorting it out. We got a new fridge delivered the next day which did help though.
Overall, this place is in terminal decline it seems and Macdonald group needs to get its act together. I won't be back.
- Also Known As:
- Plas Talgarth Holiday Hotel Pennal
- Plas Talgarth Health Leisure Hotel
- Plas Talgarth Holiday Resort Pennal, Wales