We have been there for one night during our trip to Marrakesh. I have decided to spend here my birthday and it was a very good choice.

The hotel grounds are beautiful, very classy, the spa is nice, the restaurant serves good food, not the best we have eaten, but it was very good for Morocco. We had a double room on the ground floor, with very nice decorations and a beautiful bathroom, but the view was over the gate entry, so not that great.

The service overall lacked the customer oriented spirit, this was my impression. It was very hard to get a late breakfast on our last day, I had to insist a lot to receive it. For the price you pay for the room, this is not acceptable.

We had also a trip organized by the hotel with a private SUV car to Armed village in the Atlas mountains. You should book this if you go there because it is very interesting. Especially getting there on a road as narrow as the car. It was very funny :-). You can see how people live in the mountains, what they eat, the way of organizing their everyday life, you will see some very nice villages on the road. We really enjoyed that trip.

My wife and I had spent what turned out to be a luxurious four nights here for our honeymoon. Beautiful views, delicious food that would not have been out of place in a double rosette / michelin restaurant (standard London prices), and an attentive and welcoming staff made our stay incredibly relaxing.

The cooking class was brilliant - as was the resulting feast!

we have just returned from a three day stay at the Kasbah over the New Years eve period and truly enjoyed our stay. The setting of the hotel as others have said is glorious and the staff and management can not do enough to make your stay as enjoyable as possible. The highlight for us was new years eve, starting with the mule trek to imlil, a glorious lunch in the mountains and then a trek back down, to rest before we hit the new years eve dinner and celebrations. News years day was a relaxed day with what I have to say was the best brunch I have ever had. Other points we liked was that mobile phoines in restaurants etc are politely discouraged, which means you do have a truly peacefuil and relaxing time. The food whether dinner lunch or breakfast was all high quality and the Deluxe room we had had stunning rooms and was comfortable. Some reviewers have likened the hotel to old decor and not like a modern fours/five star hotel. Frankly I think the decor is what sets the hotel apart from the so many facelessmodern hotesl around the world. we came here to rtelax and get away from televisions etc and the hotel fulfilled all our expectations.
Finally I can only repeat what many have said the staff and management were all perfect, and my only regret is that we were only there for three days. A thankyou to all the staff from both of us

We have just returned from a 4 night stay at Branson's mountain retreat, and felt slightly underwhelmed by the experience. This was the first leg of our honeymoon and although I had informed them prior to our arrival that we were on our honeymoon there was no mention of it. I felt slightly awkward and deliberated whether to pursue the point I decided to leave it and enjoy the honeymoon regardless.
We were then shown to our "deluxe suite" I was convinced there had been a mistake the room was small and seriously under equipped for the price range. Half of the sockets in the room were unsafe wobbled when trying to plug something in, there was no facility to make tea/coffee, we also struggled get enough hot water for 2 baths. I have been lucky enough to stay some lovely suites over the years and this would definitely be one of the poorest for the price. This would be more tolerable on a city break when you tend to be in the room for the bare minimum of time, on a retreat holiday you spend a lot more time in your suite. On the plus points the service was excellent, all the staff were friendly and and well trained, and the general manager was a charming and engaging man.
The food was of course expensive and in the main was of reasonable quality, ambitious but sometimes fell a little short. The BBQ was a huge disappointment the chicken thighs were under cooked I suggest the purchase of a temp probe (http://www.nisbets.co.uk/ETI-Food-Check-Thermometer/CF964/ProductDetail.raction) to ensure the correct core temp. The soups however are delicious and the chocolate pud was scrummy the breads are excellent and the full English breakfast a great start to the day. The omelette I ordered was wet, a lovely puddle of juice oozed out which from a top kitchen which this is claiming to be, is seriously poor.
The views are magnificent and the pools lovely if you can afford it upgrade to the Berber tents far better then the deluxe suites if not I would spend less and take a room.
My last comment would be concerning the Bike tours which is so ridiculous it is almost laughable.
The wife popped to reception to ask if we could book a half day bike tour, she returned to the room saying the price was over £120 each. I laughed and said she surely made a mistake,the quad bike tour was only £50 each. So of I popped to reception as obviously the wife had be misinformed, nope that was the price and the reason for this price? they have to hire a pickup to drive from Marrakech to drop of the bikes and then pay to return them, I joked that it would be cheaper to buy the bikes, the conceriage agreed. The reason given was that a guest fell off a bike some time ago as the bikes were left out for their use, so the hotel made the decision to get rid of the bikes. Might I suggest a chain and lock on the bikes then when a guest would like to hire one they are on hand at a reasonable price.
Anyway I hope this was informative and don't let it put you off,the place is epic in many ways but it need a bit tweaking to be truely special.