We booked this place after reading reviews on TA and it looked like the best value for money. Through my fatigue of looking for a place, I didn't do my research properly and thought it was on/near the beach from a previous review I read, the title of the hotel should have given it away, but let me assure you it's not on or near the beach and after looking we couldn't find any easy access to the beach, the hotel say just turn right and then left, their English is quite limited. We found this a problem all along Chaweng Beach as most of the front has buildings on it, Lamai was much easier. We hired a bike from the hotel so we able to drive there but wouldn't fancy the walk there and back. We walked once in the evening, it took 20 mins to get to the start of the main strip and there is hardly any pavement or lighting on route.
We checked into our room and it was near the pool, very nice, large, clean and with great views. The only problem was it wasn't like the room I remembered booking, when I reviewed my booking.com reservation it said one-bedroom villa, private balcony, spa bath, this had neither. We checked with reception, they said no, only the executive villas have a spa, so I queried my booking with the agent. I also took a copy of my booking which said 'one-bedroom villa' along with pictures of a spa to reception, they said booking.com had got the wrong pictures on the wrong named rooms, the room names do not correlate with the hotel website, but I argued that this was what I thought I booked. Reception said this had happened before but that they would honour the booking but it would only be the day after, fair enough. Note - this has now been changed on booking.com but just making people aware.
We were moved the next day to the one bedroom villa, which was further done the hill, quite dark but clean, I preferred the other room but it was what we booked, my husband preferred the villa he thought it was quirky and liked the spa, its personal taste. The walk to the breakfast was also a bit further but hey it got the heart rate going in the morning.
The breakfast was very good and generous at times, it isn't buffet as people have mentioned, but we prefer not to have food that's been cooked and left out for ages. We had cereal, fruit, juice, toast, eggs etc etc and it was all good.
The pool is next to the restaurant and has great views, my only comment is they need more beds and more umbrellas, the sun can be quite harsh and there are only 2 umbrellas that we saw for 10 beds.
We used the laundry service while there and a previous reviewer was spot on with how fresh they smelt, we did question being charged for 8kgs, but hey we didn't have a scales.
Overall, good value for money for a standard room in Chaweng, I wouldn't pay for the spa villa and location is fine if you want to be away from the hustle and bustle and dont mind walking back and forth.
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- Also Known As:
- Chaweng Bay View Hotel Chaweng
- Chaweng Bay View Resort Ko Samui, Thailand