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“So hard to leave!!!” 5 of 5 stars
Review of Centara Grand Beach Resort Samui

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Centara Grand Beach Resort Samui
4.5 of 5 Hotel   |   38/2 Moo 3, Borpud | Chaweng Beach, Chaweng, Bophut, Ko Samui 84320, Thailand   |  
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Free Buffet Breakfast
Ranked #16 of 102 Hotels in Chaweng
Newcastle, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
“So hard to leave!!!”
5 of 5 stars Reviewed February 25, 2014

We loved this place! We were on our honeymoon as well as it being our first time in a 5 star resort and it lived up to all expectations and beyond. They even honeymooned up the room for us before we arrived which was great. The staff were always friendly, caring and helpful. The pool was incredible. Breakfast was superb. WIFI was fast. Our room was great except for the bathroom being pretty dated, the door especially. I highly recommend doing the thai cooking class and going to the thai street market dinner at the hotels Spice Restaurant. Amazing! So many other awesome restaurants/bars right on the resorts doorstep or within walking distance. Perfect location for shopping too. All in all this is an amazing resort and we would never stay anywhere else when returning to Samui!

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review, March 1, 2014
Dear MickMaher83,

First of all –congratulations! We’re so pleased that you chose us for your Honeymoon and that it was a wonderful holiday. After all the planning and preparation involved with a wedding you two deserved a relaxing vacation!

Furthermore, we believe that being bathed in the warm glow of love influenced some of your observations, but we’ll take the compliments just the same!

We’re thrilled you took part in the Thai Cooking Class. You should be able to find everything you need to make authentic Thai dishes there in Newcastle.

You also mentioned shopping. You probably noticed the mysterious fencing stretching from one end of the beach to the other. That’s the location for Central Festival shopping center due for a Grand Opening at the end of March 2014. We think it will be a fine addition to what’s already offered in Chaweng.

We hope you make good on your promise to return and we’d love to have you come back for your anniversary. See you next year?

All the best,

Joe Clasby
Quality Manager
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1,183 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (262)
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Singapore, Singapore
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed February 22, 2014 via mobile

Went with family and relatives in dec 2014 and stay in centra, our ages range from a 1 years plus baby to a grandfather of 70 years old.

You can basically stay in the hotel without the need to venture out

There is a playroom for the baby which is great as we spent many hours there keeping the baby engaged, the rest of the family members either went gym, swimming, lazed by the seaside, jet ski or sleep in the hotel room

Room and Toilet are of a good decent size. The decor is Thai style and is cosy and very comfortable .

We Stay on the ground floor, the baby got badly bitten by the mosquitoes though. Do get insect repellent if you going stay there

Service standard is good,the breakfast spread is huge and we had great time feasting on the breakfast every morning.

Overall a good and relaxing stay especially for family

Stayed December 2013, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review, February 28, 2014
Dear SailorTraveller,

Thank you for sharing your review. We loved hearing that the entire family had a relaxing (and fun) holiday.

We’re sorry to learn that your baby was bitten by mosquitoes and you’re quite right; repellant is always a good idea.

Thank you for the positive comment on breakfast. It truly is the most important meal of the day. We’re glad that you made the most of it here.

We hope that you’ll make the short trip up from Singapore to visit us again soon.

Kind regards,

Joe Clasby
Quality Manager
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Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 20, 2014

We have recently spent a week at the place we love best in Koh Samui having stayed here six times previously. The reasons why we return haven't changed- the amazing staff, the beautiful grounds and the best spot to lounge about on the beautiful Chaweng beach.
The club level is extremely good value and is recommended.
The breakfast buffet is extensive and the themed dinners during the evening have a wide variety of dishes usually with a band thrown in.
In the end however it comes down to the staff who are so friendly and incredibly professional.
We have stayed at the 4 seasons in Koh Samui a couple of times ( which is amazing) and considered it for this trip. However the special magic of the Centara Grand lured us back and we are very glad it did,

Room Tip: The suites are lovely- we lately stayed in the "Bird of paradise" suite. Tons of room and...
See more room tips
Stayed February 2014, traveled as a couple
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review, February 20, 2014
Dear Veryveryveryfussy,

We love your Trip Advisor username!

Thank you for sharing your review of our resort after your seventh (!) stay with us. We’re glad to hear that despite considering Four Seasons for your recent holiday you chose Centara and we exceeded your expectations.

We appreciate your reasons for making that choice also –amazing staff, beautiful grounds the BEST beach on Samui. Those truly are the ingredients for a perfectly relaxed holiday. We are so pleased that you enjoyed yourselves.

Thank you again for your kind comments and we all look forward to welcoming you back for an 8th visit!

All the Best,

Joe Clasby
Quality Manager
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Amstelveen
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 13, 2014

Centara Grand Beach Resort Samui
We are coming a few times a year to Centara Beach Resort, Samui, this is the best hotel on island, the food is excellent and the rooms are clean and well groomed. The staff is extremely friendly and welcoming. The management is always there for you, I could not find a better place to relax and enjoy your holiday. Centara is recommended for everyone .. Overall a top location very large garden with ample space to relax beautiful pool. The beach is right on the hotel and checked daily by staff maintained and cleaned daily clean towels on the beds on the beach. Special attention to all the staff very friendly and speak good English are always ready to help you, this hotel is definitely worth its stars Sincerely, John and Jacqueline van Wissen from Holland

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review, February 17, 2014
Dear Johnvw5,

Thank you for taking the time to share your kind review after your recent stay with us.

As a frequently returning guest your observations are particularly appreciated and valuable to us.

We thank you especially for your kind comments on our staff. They truly are our most important asset. It’s also true that they are especially fond of you and your wife because of your friendliness and obvious love of Thailand and the Thai people. There is a mutual appreciation.

Thanks again, Johnny and we’re looking forward to welcoming you back soon.

Kind regards,

Joe Clasby
Quality Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cheshire
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 7, 2014

We spent a week in January at the Centara Grand. The beautifully kept spacious gardens were a delight and the views from our room over the gardens to the beach were lovely.

Our room had everything we needed and housekeeping was great.

We also enjoyed the resident entertainment trio.

A special mention to Yat in the main restaurant who assisted my husband, who is veggie, in choosing one of the best meals we had in Samui.

The hotel is very convenient to the shops, bars, restaurants etc and you can also walk round the lake.

Whilst we enjoyed our break here I think it is better suited to families and people who like to get out and experience the buzz and then return to the oasis of calm!

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review, February 8, 2014
Dear Platsa,

On behalf of the Management team, we would like to thank you for taking the time to share your helpful review after your recent stay with us.

We are delighted to learn that you had such a wonderful holiday.

Thank you for the kind comments on our staff. They truly are our greatest asset.

We’ve also made sure to share your review with the members of the Traffic Jam Trio.

You refer to walking around the lake. I'm so happy personally to hear you found this. I do this all the time and think its just a fantastic retreat from the hum of activity on the beach road.

Thank you again for the kind words. We all look forward to the pleasure of welcoming you again soon.

Kind Regards,

Joe Clasby
Quality Manager
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Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 28, 2014

We are just back from a Samui break, part of which was spent at the centara grand. The hotel is set in very nice grounds, with plenty of safe space for kids to run around, which was perfect for us. The beach is fantastic too. The hotel has good access to it.

Rooms were less than perfect considering the rate being charged, quite poor considering the cost. The on site Thai resident is very good, but buffet breakfast was quite poor, with hot breakfast being often very cold.

Hotel wifi, was best sitting in the children's playground outside the gym, otherwise non existent. Overall for the rate charged, I don't think I will be back considering other options on Samui.

Stayed January 2014, traveled with family
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review, February 6, 2014
Dear Randombtl,

Thank you for sharing your review.

It’s so nice to hear that your kids had a good run around. We think between the vast lawns, gardens and playground that there is plenty of space for our littlest guests to run to their hearts content.

We thank you also for your other observations.

We want readers of Trip Advisor to know that in addition to the WiFi available at the gym we also have other stations set up throughout the resort with equivalent strength of signal.

We do hope that after making a comparison of other options on Samui that you will choose to return.

Sincerely,
Joe Clasby
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 28, 2014

My boyfriend and I spent 10 nights at the Centara Grand resort in November and loved every minute of it!! The resort location is one of the major high lights as it is located on cheweng beach with the ocean right at your door step! The resort is in more of a quiet area if cheweng however if you walk out the front entrance of the resort and turn right you don't have to walk far up the road until you hit pleanty of restaurants, bars and shopping. The breakfast buffet at the resort was great! I alternated between waffles or pancakes with fresh berries, chocolate sauce and cream or bacon and eggs or an Omelette. We found the staff at the resort to be extremely kind and helpful at all times, they even brought my iPhone out to the koh Samui airport after I realised I had left it at the resort 20 minutes before boarding our plane! I have nothing bad to say about this place so if your planning a holiday to cheweng beach I guarantee that you'll love this resort!! :)

  • Stayed November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review, February 6, 2014
Dear Lucinda-1992,

Thank you for taking the time to share such a positve review with us.

We are delighted to learn that you had such an enjoyable holiday. We think that decision –pancakes with fresh berries or bacon with eggs is a delicious dilemma to be faced with. Next trip you should have both!

Thank goodness we caught you before you boarded your flight. For some of us being without our ‘device’ is like losing an appendage so we felt relieved to be able to get the iPhone to you.

It is always gratifying to know that we have been able to please our guests and we all look forward to the pleasure of welcoming you again soon.

Sincerely,

Joe Clasby
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Centara Grand Beach Resort Samui

Address: 38/2 Moo 3, Borpud | Chaweng Beach, Chaweng, Bophut, Ko Samui 84320, Thailand
Location: Thailand > Surat Thani Province > Ko Samui > Bophut > Chaweng
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Chaweng
#10 Spa Hotel in Chaweng
#13 On the Beach Hotel in Chaweng
#13 Luxury Hotel in Chaweng
#15 Romantic Hotel in Chaweng
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Centara Grand Beach Resort Samui 4.5*
Number of rooms: 203
Official Description (provided by the hotel):
Superbly located along Chaweng, Koh Samui’s finest beach. Centara Grand Beach Resort Samui offers first class Thai hospitality. Enjoy the exceptional facilities of this award winning deluxe resort which combines the spirit and culture of the island with a tranquil ambiance and sheer beauty. A choice destination for lovers of water sports in particular and everyone in general. ... more   less 
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Also Known As:
Centara Grand Beach Resort Samui Hotel Chaweng
Centara Grand Beach Hotel
Hotel Centara Grand Beach
Centara Grand Beach Resort Samui Ko Samui/Chaweng, Thailand

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