The resort is very beautiful, set in the hillside above the hustle and bustle of Chaweng it is a world apart from the surrounding area. Palm trees fringe the main site as you go down the hillside to the beach front, 9 chalets are right on the edge of the beach, they are gorgeous and very luxuriously set out. We stayed in 7009 which was right next to the beach side restaurant and very handy at mealtimes although we were not bothered in any way with noise from it. All of the 9 chalets have a pool and outside bathing areas with loungers, inside a spacious lounging room, bedroom and well equipped bathroom. The beach adjoining the resort was tidy with nice white sand - not a reflection on this resort but generally and sadly go off the resort and the beach side is a mess with rubbish, we found this all over Thailand they do not care much about their environment - Nora Beach Resort kept things very tidy. If I was to mention one thing that was a little annoying - at the poolside there were limited seats for having lunch, unfortunately the staff allowed swimmers and bathers to commandeer these seats by putting bags and towels on them which stopped us having lunch - contrary to that they did stop people leaving towels on loungers. This was the only resort issue and we would definitely recommend it hence 5 stars overall......
NOW ON TO THE WARNING.....We found this resort after weeks and weeks of searching around for the best options and amenities that suited our tastes - this was our first trip to Thailand. We had booked and paid in full (non refundable) through Agoda, we were due to stay in a Beach Front Chalet. We had chosen something special as it was our 15th wedding anniversary. When we arrived the resort told us that there had been a double booking error which was very upsetting, we hold Agoda completely responsible as we booked with them and they had over a week to communicate this issue to us and allow us other options - we may not have even travelled to Koh Samui as other hotels in Phuket were equally as good. Putting that aside back to this resort and a very special thanks to the general manager Prajuabphan Sakakorn who dealt with our issues very well, under his management the hotel put us up for two nights in the sister resort Nora Buri which although was not beach front was still stunning. We feel that he went out of his way to assist but the responsibility for our unnecessary stress and inconvenience was with Agoda.
WARNING DO NOT TOUCH AGODA (www.agoda.com) WITH A TEN FOOT POLE - APPALLING CUSTOMER SERVICE NO CARE OF DUTY TO TRAVELLERS, THEY DON'T CARE AT ALL AFTER THEY TAKE YOUR MONEY
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Priceline, Despegar.com, EasyToBook, Agoda, Ctrip TA, HotelTravel.com, Booking.com, TripOnline SA and Tingo so you can book your Nora Beach Resort and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Nora Beach Hotel Chaweng
- Nora Beach Resort All Inclusive
- Nora Beach Resort And Spa Ko Samui/Chaweng, Thailand