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“Excellent is not enough!” 5 of 5 stars
Review of Amari Palm Reef Koh Samui

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Amari Palm Reef Koh Samui
4.5 of 5 Hotel   |   14/3 Moo 2 Tambon Boput, Chaweng, Bophut, Ko Samui 84320, Thailand   |  
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Ranked #11 of 102 Hotels in Chaweng
Yokneam Moshava, Israel
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
“Excellent is not enough!”
5 of 5 stars Reviewed December 1, 2013

Fantastic hotel for one week stay in Koh Samui for our family. We stayed in the garden resort area. We hesitated a little first because the road crossing issue, but in the end it was better: without the sea view, but the garden pool is awesome, and all the area is more quiet, surrounded by a rich local vegetation. The position, the rooms, the staff, the food ( what a breakfast!!!), I can say nothing than excellent! This the resort we'll come back to!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,713 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ramat Gan, Israel
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 30, 2013

Great hotel, beautiful.
Great location on the Chaweng beach, near everything but quiet.
Amazing rooms(we got an upgraded room, free of charge) great view. Good service.
Wonderful breakfast. The best Italian restaurant in Koh Samui.
You have to try the spa.
I just love it!!

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalmReefAmari, General Manager at Amari Palm Reef Koh Samui, responded to this review, December 12, 2013
Dear HagitLove,

Thank you very much for your great review, very happy to hear you loved your stay and we are all hoping to see you again in the near future.

All the best from Samui!

Martin Kunzmann
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 30, 2013 via mobile

We had 10 days at Amari Palm Resort, out of which the beginning 8 days were magnificent. That is 2 days before our departure we were going back from the beach stepping up the shiny marble stairs, when my wife slipped on the wet edge of the steps and broke her hip. While having excruciating pain, she was transported back to Australia, where she had the operation and receiving a full hip replacement. Yes, it was an accident, but it happened because the shiny steps has no edges to prevent slipping. Unfortunately in the design of resort the LOOK was more important than the safety! I have written to the Managing Director Mr. Martin Kunzmann who said, that he will look into the matter. Visitors and guests beware, be careful walking on the wet, shiny steps!
Otherwise the Resort is beautiful, well looked after by caring and very helpful staff. It is located at a scenic beach side close to shopping and many restaurants. We stayed across the road section which is quieter than at the beach side and the swimming pool there is less populated. The breakfast was big and has lots of variety. We are very sad, that our otherwise beautiful holiday was ruined.

Stayed September 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalmReefAmari, General Manager at Amari Palm Reef Koh Samui, responded to this review, December 12, 2013
Dear Mr. Styevko,

Thank you very much for posting your review on Tripadvisor, and can I say again how sorry I am that your stay with us ended in such a way. Myself and the team do hope that your wife has made a good recovery and is feeling much better.

Regarding the step on which your wife slipped, we have applied slip-proof tape to the whole area to ensure something like this will not happen again.

Again, we are truly sorry for this accident but hope you will also keep some good memories of your holiday with us.

Best wishes,

Martin Kunzmann
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Hanoi, Vietnam
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 29, 2013

Stayed in garden resort area, large rooms and clean. Staff very helpful and a great asset to this hotel. Right on the beach, so easy to wonder to beach restaurants. Loved it! Next time I would book a room overlooking the pool in centre part. Bed super comfortable...

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bangalore
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 27, 2013

1) Rooms were reasonably big and comfortable for 3 People. Extra bed was provided by default.
2) If you do not get the beach view rooms, you have to cross the road and walk a liitle to the other side of the road for your rooms ... not a major concern though
3) Walkable distance from whatever little night life.
4) Good many restaurants and street shopping places around.
5) 2 Large Pools; if u are a water junkie like me ....very much worth it
6) Staff courteous and very polite through out my stay
7) Nice breakfast spread with Thai and Continental offerings
8) Quiet part of town so can have a nice relaxing vacation

  • Stayed November 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
İstanbul
1 review
5 of 5 stars Reviewed November 22, 2013

Location and hotel's services were great! You can walk easily to the Chaweng Road, heart of the Samui Island. Staffs were very kind. Our room was very clean and there were no bugs or something. We had a great honeymoon there.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kent
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 20, 2013

I've been visiting Samui frequently over the last 10 years both on business and pleasure, usually 2 or 3 times a year, tried most of the supposed better hotels and never really been that impressed until I found the Amari a few years ago, nowhere else comes close. The location is perfect, Martin, Juliane and the team go out of their way to make your stay special and I'm already looking forward to our next visit, hopefully in February. Many thanks to all the team at the Amari. Graeme & Gill Todman.

Room Tip: Have stayed in the junior suites to the front (beach side), the upstairs ones are slightly smaller d...
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalmReefAmari, General Manager at Amari Palm Reef Koh Samui, responded to this review, November 21, 2013
Dear Graeme & Gill,

Many thanks for your kind words following your recent stay with us, very much appreciated! Myself and the team look forward to having you back with us again next year.

All the best for now,

Martin Kunzmann
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Amari Palm Reef Koh Samui

Address: 14/3 Moo 2 Tambon Boput, Chaweng, Bophut, Ko Samui 84320, Thailand
Location: Thailand > Surat Thani Province > Ko Samui > Bophut > Chaweng
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#3 Business Hotel in Chaweng
#6 Family Hotel in Chaweng
#6 Romantic Hotel in Chaweng
#7 Spa Hotel in Chaweng
#8 On the Beach Hotel in Chaweng
#9 Luxury Hotel in Chaweng
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Amari Palm Reef Koh Samui 4.5*
Number of rooms: 188
Official Description (provided by the hotel):
Cushioned by soft white sands and sparkling waters, Amari welcomes you to one of the most idyllic islands in the Gulf of Thailand. A gem set apart from the rest of the world, Amari Palm Reef Koh Samui on Koh Samui invites you to live out your days on island time, where there is always time for another dip in the pool or another walk on the beach. Turn off your clock, enter our time zone, and let Amari take care of the rest. ... more   less 
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Also Known As:
Amari Palm Reef Koh Samui Hotel Chaweng
Amari Palm Reef Hotel
Amari Palm Reef Resort
Amari Palm Reef Koh Samui Ko Samui/Chaweng, Thailand

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