Just checked out from the akyra hotel in koh samui - we paid the upgrade to a one bedroom suite with sea view looking for a touch of luxury after a hectic three nights in Bangkok and four in Phuket.
The hotel markets itself as luxury - I'm afraid in my opinion they fail to deliver on that score. I did see the size and layout of the hotel's standard rooms and am glad we chose an upgrade as I am certain my score for the hotel would be much less if not in the suite.
Although a good size I feel the designers of the hotel and these one bedroom suites in particular did not design and build the rooms with the guests in mind...
The lounge area of the suites consists of a padded area with loose cushions against a concrete wall - far from comfortable.
We do not go on holiday to watch tv but it is a nice facility to have however the designer of the hotel chose to place the tv on a wooden cabinet that is only visible of sitting on the very uncomfortable padded area - if you sit in bed you will not be watching tv in these rooms!!! I am not suggesting the room have two rooms but for a relatively new hotel why not have the tv fixed to a turntable?
The bathroom in a one bedroom suite is out doors and includes rain shower over bath, separate shower and his / her sinks - a nice touch but in mosquito season each time you went to / from the bathroom you had to slide a door open giving the mosquito free path into your room. The hotel do supply a plug in repellant and a citronella burner for the exterior but neither is particularly effective. Also who'se idea was it to put only cold water at the two sinks in the bathroom??? When I shave or wash hands I like to have the option of hot water!!!
Pool area is adequate but the hotel has no facilities for families and I was surprised to see young children playing in the pool when couples were trying to relax - the hotel website states it is "Perfect for honeymoons, relaxation or just for rekindling your romance with travel" if they plan to achieve this they seriously need to consider having a policy of children over a certain age.
The hotel states two restaurants and can say we had a fantastic meal at the hotel's Japanese restaurant which the chef should be commended however the other restaurant is actually a couple of tables set up next to the pool and the rest on the beach. Lunch was fair at this restaurant but we didn't opt to go for dinner here.
Breakfast was adequate but either from a supply issue or cost saving exercise bacon was only available for two days breakfast at the end of our stay?
The hotel is relatively clean however we had a very good room attendant for most of the stay but on one day she was replaced by a younger member of staff who scarcely touched the room.
Areas for the management to look at would be for a senior member of staff to check room cleanliness before a room attendant says it is clean. Our room had light bulbs out and a broken plug on arrival - although quickly fixed a check earlier in the day before guests check in would be an idea.
Ir management read this review also look at the beach towels provided - they are of a poor quality and never smell particularly clean...
There are masses of hotels and resorts in koh samui with more added all the time - would I stay at akyra chura? Probably not for the money paid and issues stated.
- Official Description (provided by the hotel):
- Celebrate the intoxicating blend of a luxurious, yet spirited, lifestyle resort with Koh Samui’s wildly beautiful beaches at akyra Chura Samui. Perfect for honeymoons, relaxation or just for rekindling your romance with travel, 61 stylish suites and rooms designed with exceptionally comfortable beds, ... more less
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- Also Known As:
- Akyra Chura Samui Hotel Chaweng
- Akyra Chura Samui Ko Samui/Chaweng, Thailand