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“Great stay no faults clean spacious rooms” 4 of 5 stars
Review of Mercure Samui Chaweng Tana Hotel

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Mercure Samui Chaweng Tana Hotel
4.0 of 5 Hotel   |   37 / 97 Moo 3 | Bophut, Chaweng, Bophut, Ko Samui 84320, Thailand   |  
Hotel amenities
Ranked #23 of 101 Hotels in Chaweng
Certificate of Excellence 2014
Brisbane, Australia
Top Contributor
87 reviews 87 reviews
34 hotel reviews
Reviews in 25 cities Reviews in 25 cities
71 helpful votes 71 helpful votes
“Great stay no faults clean spacious rooms”
4 of 5 stars Reviewed April 3, 2014

Stayed here as we had to leave our resort for a night and have a one night stay somewhere else. Was at the bottom end of Chaweng but there was a great night market close by which was great for a night out.
Room was clean spacious nice pool although quite shady for a good part of the day made up for that with some good happy hour specials.
The price was good staff friendly and spoke good English.
Would stay here again

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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343 reviews from our community

Traveler rating
    113
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36
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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  • Danish first
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  • English first
  • French first
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Paris
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed March 25, 2014

I've stayed 2 weeks in Mercure Tana Chaweng. It is by far the best hotel experience I had in Thailand, wich I visit since 2006.

The staff is very helpful, quick to react. I mean they are like really nice, not pretending because of work reasons. Thanks again everyone !

Breakfast is good value for money, 220 THB , but this is the hotel rate, note the website rate.

Housekeeping is efficient.

Keep it up !

Room Tip: Try to get not facing the main street, wich can be noisy sometimes.
See more room tips
  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jyvaskyla, Finland
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 20, 2014 via mobile

Staff at the hotel were very friendly and helpful.
The hotel rooms were clean. First the decorations and the gray walls sort off put me off but I grew to appreciate them over the 3 nights.
Pool was very nice and even though there were not many sunbeds there always seemed to be some available (dont know if it was just good luck).
Location: I found the location to be okay. There werent too many bars right next to the hotel so there wasnt music finding its way into the room late at night. There however was other noise pollution either from construction on the other side of the road, vehicles, or loud guests comming from / to bars late at night. I suggest earplugs as you can hear pretty damn well everything that is happening in the hotel corridor outside your room.
Dont be fooled by google maps thinking this hotel is right on the beach! If you dont want to storm through the many resorts on the beach to get to it, the closest "road" to the beach is past the centara grand where the road changes from two way to one way. Around a 5 min walk. To the hotels credit this is the time they advertise that it takes to get to the beach. The hotel does provide beach towels but renting a sunbed from the beach cost from 100-200 baht a day per person.
We ate once at the hotel breakfast (212 baht per person) and decided it wasnt really doing it for us and ate breakfast some places else on other days. The FUJI restaurant connected to the hotel was of much less quality than the fujis found in pattaya or bangkok and the staff seem abit uninterested (smoking ciggs at the front door etc) Dont reccomend going there.
Overall we were happy with our stay but if staying in chaweng again I would spend a little extra and get a resort/hotel on the beach.

  • Stayed March 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hong Kong, China
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 19, 2014

I would like to highly recommend this hotel to my friends and my family or everyone who are planning to stay in Samui.
Good location, Room rate was reasonable, Nice Staff, and New hotel!

This is my first time to travel Koh Samui and staying at Mercure Samui Chaweng Tana Hotel. I reserved a hotel car to pick me up from the airport to the hotel. First, the price was reasonable and the car was very clean. Second, the driver was also polite and friendly. Third, all of the Front Office staff were so nice and friendly. Especially one of the female staff who checked in us on 12Mar. She gave us a earlier check-in (12PM) and upgraded our room to their junior suite! That was so surprise for us!
They also gave us a good recommendation for shopping, currency exchange, transportation arrangement; and even help us to call another hotel to ask them to pick we up (as me and my girl friend were going to stay another hotel when we check-out on 15Mar). The staff was willing to help and recognize us every time when we passing by. I wish to stay in this hotel in the future!

PS: I stayed in Accor Group's hotel in Bangkok (Pullman) before, unfortunately their service and the room was not good enough compare of here!

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_MercureSamui, Manager at Mercure Samui Chaweng Tana Hotel, responded to this review, March 22, 2014
Dear Mr. Kming

Thank you very much for your positive feedback during your stay at Mercure Samui Chaweng Tana. It is a pleasure to read how much you enjoyed the gracious hospitality, warm and welcoming atmosphere, It is much appreciated. We would like to thank you for your loyalty to Accor hotels.

We are delighted to read such positive words regarding your experience with us. We are glad that you enjoyed the benefits of Le Club Accor and the design of our Junior suite. It is always encouraging to learn that guests are satisfied with our services as it is what we strive for every day.

We all look forward to welcoming you again on your next visit to Koh Samui.

Regards,
Nalinee Krisadavivat
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seoul, South Korea
1 review
4 of 5 stars Reviewed March 18, 2014

it's a nice place to stay. Good location to available anything. we can look around local market and enjoy night culture. Resonable price for stay with breakfast. If we have a plan to go Kohsamu, these hotel is one of our option for stay.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
1 review
4 of 5 stars Reviewed March 17, 2014

This is the 1st time I visited Koh Samui from 14 -17 Mar 2014 and had chosen this hotel based on the review. The hotel lives up to its reputation by most of the reviews of being clean, comfy beds, good A/C, powerful shower and other room amenities are up to modern standard. The most important part of the my stay is the hospitality of the hotel staff. On day one of arrival, the counter staff allowed us to check-in earlier when there is a room available. The male concierge is also always helpful in giving us direction and offer us umbrellas. The last but not the least, I wanted to specially thank Ms Nalinee Krisadavivat for her hospitality during our stay. In conclusion, it was a pleasant experience during our stay in Mercure Samui Chaweng Tana Hotel.

Thank you and regards

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Samui Chaweng Tana Hotel

Address: 37 / 97 Moo 3 | Bophut, Chaweng, Bophut, Ko Samui 84320, Thailand
Location: Thailand > Surat Thani Province > Ko Samui > Bophut > Chaweng
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Best Value Hotel in Chaweng
#15 Luxury Hotel in Chaweng
#19 Romantic Hotel in Chaweng
#23 Family Hotel in Chaweng
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Samui Chaweng Tana Hotel 4*
Number of rooms: 80
Official Description (provided by the hotel):
Mercure Samui Chaweng Tana, has 80 modern Thai Design rooms equipped with modern facilities, enhanced with a beautiful landscaped garden, our petite outdoor swimming pool offers you comfort and relaxation. Located at the vibrant and exciting "Chaweng" with many entertainment spots and shopping streets, ideal for short stays or long vacations, our trained friendly staffs are always ready to make you feel at home. And of course with their local Thai charms and smiles ... more   less 
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Also Known As:
Mercure Samui Chaweng Tana Hotel Ko Samui, Thailand

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