Was really looking forward to try Eranda after reading all the reviews but never got around it:
Emailed the spa to book a package with my prefered date/time and question about the shuttle; eventually got an answer saying that there are no shuttle available for my location and asking me to fill the online booking form but no indication about availability regarding date/time.
A week later, several emails later and the day before my requested booking, I still had not received a confirmation nor any answer to my emails.
When I called to say I was not happy with the poor service so far I was told they had not been able to confirm because I had not given them my exact address...Why they needed it to confirm my booking when we had already established they could not provide me with a shuttle is a mistery.
At that point I was utterly fed up and decided to go somewhere else.
The whole process was unprofessional and unefficient and not acceptable given the rather high prices charged by Eranda.
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