This Samui trip was a birthday getaway for my wife, despite of the negative comments but we booked The Sarann anyway. Long before we arrived at Samui, I requested the FO Manager Ms. Phrueksa to arrange a birthday dinner at the hotel’s Wild Ginger restaurant and she managed it perfectly, she and the entire restaurant’s staff were reliable. The food was so good and the service was smooth, the price is good too.
Arrived at the hotel with warm welcome from the front office staff, they are smiley, polite and friendly. They care for their guests too especially Ms. Ann, my palm got a couple minor cuts and bleeding from the rocks on the beach, she put some antiseptic and when I walked pass the lobby later that day, she offered me to re-apply the antiseptic.
The jacuzzi suite was big, spacious and clean, huge bathroom area with big sink, round bath tub, rain-shower area and separate jacuzzi. Free, good speed wi-fi in room. The room is not far from the main road but can hardly hear the vehicles passed and sleep was very good. The infinity pool is awesome and relaxing, it looks small but once you are in, it’s more than enough. Parking was quite limited but never had a problem with car parking.
One afternoon we came back from an island tour, I just realized that I completely forgot to lock the safe deposit box before we left the room in the morning but everything was still there: passport, laptop, jewelries, watch and all other valuable stuffs. We really valued the integrity and the honesty of the housekeeping staffs.
Our Samui trip and my wife’s birthday getaway have been so wonderful and big part of it contributed by the hotel we stayed and all the staffs. Thank you from both of us and for sure, we will be back.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.