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“Outstanding” 5 of 5 stars
Review of Anantara Lawana Resort and Spa

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Anantara Lawana Resort and Spa
5.0 of 5 Hotel   |   92 / 1 Moo 2, North Chaweng Beach, Chaweng, Ko Samui 84320, Thailand   |  
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20% off room rate
Ranked #3 of 62 hotels in Chaweng
Jersey, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
“Outstanding”
5 of 5 stars Reviewed July 13, 2013

Well where to start?
The staff are soooo good! Extremely personal service e.g Pla at breakfast remembered that we liked our tea strong and hot with hot milk...and that was the case every single day, without any further prompting from us. Remembered our room numbers.
All staff extremely attentive. Anything we asked for was delivered immediately. Very helpful for organising activities, car hire etc. Incidentally would strongly recommend the Snorkelling day at Koh Tao Island. Every single member from the porter to the breakfast bar juice server made us feel very welcome.
Breakfast buffet excellent. Had two evening meals...both buffets....The Thai Buffet was excellent and staff very helpful with explanation about various dishes. Food pricey but the quality of it and the service merits the price.
Excellent rooms. Library a bit sparse though.
On departure we were escorted right to our bus by staff to bid us farewell.
On the basis of all this we decided to become members of the Anantara Vacation Club.
Would like to commend the management on cultivating such a fantastic organisation

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerALS, General Manager at Anantara Lawana Resort and Spa, responded to this review, July 19, 2013
Dear salman_zaman,

Thank you very much for taking the time sharing your experience here on TripAdvisor. We will certainly share the comments with our team, especially Khun Pla which obviously helped making this vacation so memorable.

Please feel free getting in touch with me should you plan returning in the future.


With kind regards

Lars Kerfin
General Manager
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
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English first
London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 13, 2013

We had a fabulous time here. The resort is so pretty and the food is amazing. The staff will go out of their way to make your stay comfortable. A thoroughly enjoyable holiday with our toddler. The place is very child friendly and the staff love entertaining your child whilst you eat and relax!

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerALS, General Manager at Anantara Lawana Resort and Spa, responded to this review, July 19, 2013
Dear Nita S,

Thank you for sharing your experience and compliments here on TripAdvisor.

We hope you and your family had a safe trip back home and looking forward welcoming you back.


With kind regards

Lars Kerfin
General Manager
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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 10, 2013

We stayed at Anantara Lewana for part of our honeymoon and absolutely loved it. The resort is beautiful however it is a little old and not modern like some resorts but we liked that. It has a rustic kind of vibe to the rooms and the outdoor bathroom is a nice touch. We stayed in a Pool Villa which we would highly recommend. The staff were very friendly, the food is great and it's in a good location. Close to the main strip of shops, restaurants and night clubs. There is a mini mart across the road with really cheap drinks and snacks if the food and drink and the resort gets expensive.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerALS, General Manager at Anantara Lawana Resort and Spa, responded to this review, July 19, 2013
Dear ZaraCarey,

Congratulations once again to your recent wedding and we are glad to hear that we could contribute with a fantastic honeymoon experience.

My team and I would be delighted welcoming you back in the hopefully not too distant future.


With kind regards

Lars Kerfin
General Manager
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1 review
5 of 5 stars Reviewed July 9, 2013

My fiancée and I had our wedding at Lawana and we loved it here! The scenery for our wedding was like no other and their on site wedding coordinator was amazing to work with from afar (we are from the USA).

As far as the resort itself goes, the staff is the best! They are so nice and welcoming. Honestly, you cannot walk 5 steps out of your villa without a warm Thai welcome from someone. Whether you are at the lobby, pool, beach, or bar, you can be assured that someone will greet you or help you with anything you need.

The rooms are beautiful, too. I would definitely recommend upgrading to a private plunge pool room if you can (you'll never want to leave).

The only small complaint I have is that the restaurants seem slightly overpriced for what you order, but it's a vacation resort so that is almost expected.

I truly recommend this resort to anyone, who enjoys great service and paradise living!

  • Stayed July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerALS, General Manager at Anantara Lawana Resort and Spa, responded to this review, July 19, 2013
Dear EW210,

Great to hear that we have been able to make your wedding party so special and that you felt well looked after by Ta. Thank you for sharing this here on TripAdvisor.

Hopefully we will be able welcoming you back on any upcoming Anniversary.


With kind regards

Lars Kerfin
General Manager
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London
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed July 7, 2013 via mobile

We stayed here for 5 nights having moved from a different hotel on the opposite side of Koh Samui. Our first impressions were that we'd clearly arrived at a beautiful and very well run hotel, and frankly this just got better and better during our stay. The reception is set in a pretty open plan style with a nice water feature running up toward it from the entrance. We were welcomed with cool towels, drinks and our room was already prepared for us. It might seem like a throw away comment but even the porters and security guards here are so welcoming and friendly, setting the tone for the rest of our stay with the incredibly attentive staff looking after us.

We had booked a deluxe room which was beautifully furnished, having a large en suite bathroom complete with a huge plunge pool - style bathtub and separate rain shower. We also had an adjoining terrace with sofa and table set with candles where we could relax with a drink in the evenings. It was very romantic and also doubled as somewhere where we could snuggle up and watch a movie on my laptop (top tip: load up your ipad/laptop with your favourite shows to massively improve the 13 hour flight from london!)

As it was our anniversary, we were surprised later that evening with a special bed decoration, tropical fruit bowl, champagne on ice and a delicious chocolate cake which we devoured!! We sat out on our terrace and really thought we'd arrived in paradise! Unfortunately (and nothing to do with the hotel), we were disturbed the first night by music coming upfront Chaweng very early into the morning and I felt I had to ask to be moved. The staff were extremely understanding and we were moved and upgraded to an outdoor plunge ipool room the same day. This was slightly different with an outdoor rain shower/bathroom and a huge 3x3 metre 'pool'. This was great to relax in in peace and quiet in the late afternoons having spent time around the pool in the day. Most importantly it was quiet and we had no further problems with noise.

Food at the hotel is INCREDIBLE. The main restaurant is 'Ocean Kiss' where the buffet breakfast takes place in addition to a la carte lunch and dinner. It is set beautifully over looking the beach and pool and the staff here are the most attentive we've ever experienced. (We can't possibly same everyone but especially Pla, Phonpan, Alex and Coco) It is hard to really explain but compared to everywhere we've ever been, the staff throughout the whole hotel had an uncanny ability to anticipate requests and nothing was too much for them. They are the most gracious, genuine and friendly people and we felt more like old friends than clients of the hotel. The breakfast buffet was spectacular and better than ones we've had in Dubai and the Maldives, both in terms of the food quality and the choice. The same menu is available for both lunch and dinner and is extremely comprehensive both for Western and Thai choices. I can't pick any one dish that we liked most as genuinely everything was outstanding. As you'd expect from a 5 start hotel, it wasn't the cheapest place to eat but we were generally happy with the pricing due to quality of the food. If you want to have a once in a life time eating experience, go to 'Treetops', the hotels lead restaurant. We actually didn't go ourselves but with around 8 table set literally in the trees, the best time we are told is to eat at sunset. The views are supposed to pretty incredible and the food amazing.

We loved the ambiance around the pool and there was never a shortage of sun loungers/beds. This was due to the fact that there are three other private pools for the higher end rooms so reducing the volume of people around the main pool. Despite this, it's a huge infinity pool, probably 50 metre long and is stunning. There are also many '4 poster beds' which offer a bit more shade and are perfect for snuggling up with your partner in the sunset for a drink on! The pool service was incredible without ever being intrusive. We would often be given free little snacks or refreshers which was a nice touch and food/drinks were brought to us impeccably quickly.

It is hard to fault the hotel in any way and we would without question love to stay again. The grounds are meticulously kept and the overall feel of the resort is of a really relaxed but extremely well run 5 star hotel, (in contrast to a glitzy, super modern and pretentious place like some other chains.) Thank you again to the such superb staff for making our stay so special.

Stayed June 2013, traveled as a couple
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GeneralManagerALS, General Manager at Anantara Lawana Resort and Spa, responded to this review, July 19, 2013
Dear jakesloane,

We appreciate the time you have taken to share such a wonderful and detailed review of your stay with us. There is nothing left to say for me other than a heartfelt “Thank You”.

My team and I are looking forward welcoming you back.

With kind regards

Lars Kerfin
General Manager
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Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 6, 2013 via mobile

We stayed here for 9 days in late June. Everything about our stay was fabulous from start to end.
We booked a deluxe room which was fine but decided to upgrade to a pool villa.The room was really lovely as were the surrounds. The outside decking was pure relaxation (only thing I would mention is a fair few stairs in the resort if that's a bother)
The staff were friendly & very helpful. Every morning we ate a massive breakfast choosing from a delicious variety of food, juices, smoothies, whatever you wanted.
The restaurants were great with excellent food, Tree Tops being a special treat, its a must to eat here, we just loved it!
We spent the mornings lazing on the sun chairs by the infinity pool looking at the beautiful view, then wandered out to the street where a taxi or tuk tuk were readily at hand. Shops for food & drinks are across the street if needed.
We would happily return to this resort at a moments notice.

Stayed June 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerALS, General Manager at Anantara Lawana Resort and Spa, responded to this review, July 18, 2013
Dear Julie B,

Thank you for taking the time sharing your feedback about the wonderful stay you enjoyed with us.

My team and I would be certainly delighted welcoming you back soon and I would appreciate being able assist you with your future booking.

With kind regards

Lars Kerfin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baku, Azerbaijan
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 4, 2013

We stayed in Anantara Lawana at the end of July for a week with two children ( 5 and 7 years). We decided to stay in Lawana beacuse Anantara Bophut is closed this time. Finally we rent a sea view pool Villa that is the best option!!! Special if you are planning to stay there with small kids.
>>The best...
- Great location, close to Chaweng area and easy to get vehicle to there.
- sea view pool villa is very confortable, private ( is more private compare with pool villa in Anantara Maldives) , nice decoration, spacious and beautifull view. The best option!
- staff are very friendly, clean, good presentation and always smile.
- Food is delicious and many options in kids menu. We ordered lunch to our villa every day and was very good and on time.
- I recomended to take "Thai cooking class"..was a good experience to visit a local market and see normal and unusually things to cook and eat.. You choose from 4 different Thai menus options, cook your selecction in fron of the beach (Ocean kiss Restaurant) and the staff set up a table for your family to enjoy your cook, was geat moment!!! staff took some pictures and them you get a book recipes and a cd photos...thanks Sam for your pics! The cheff was a local gilr, was very friendly, patient and good teacher also the cheff manager came to say hello and recieved a feedback.

>>The worst...
- The beache is just to see not to swim. The area in front of the hotel look like a pond. We walked around the beach border front Anantara to next properties neighbors (250 mts) and you see garbages and odors...nothing nice to be around a *****resort and spa.
- curtains in the window bath and shower area ( pool villa # 109) were very dirty and uncleaned.
- you are doing check in and the staff come to offered an upgrate to a better and more expensive room.
- Don't have kids activities.

Room Tip: Ideal for couples. Stay in sea view pool villa.
See more room tips
  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerALS, General Manager at Anantara Lawana Resort and Spa, responded to this review, July 18, 2013
Dear sanbol,

Thank you very much for sharing your feedback and thoughts about your stay which you seem having enjoyed very much.

With being at the end of the dry season and the low tides being very strong and during the day we do experience an unusual low water level. Water levels will usually return quickly and once the high tide sets in the sea in front of the resort is becoming deep enough that you will have to swim. Unfortunately you are right that some of the neighboring resorts don’t take the beach cleaning as serious as we do and I am sharing your frustration with this. We have invested therefore lately in a beach cleaning machine that will allow us to help our neighbors cleaning their beaches on their behalf without losing one of our staff members for an entire day.

Based on the very positive feedback about our cooking classes we have just recently started a kids cooking class which will add another activity for the children and they are really fun to watch. Be prepared… kids might look messy afterwards.

My team and I are looking forward welcoming you back hopefully soon to our resort.

With kind regards

Lars Kerfin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Anantara Lawana Resort and Spa

Also Known As:
Anantara Lawana Hotel
Anantara Lawana Hotel Chaweng
Lawana Hotel Bophut
Lawana Resort Bophut
Anantara Lawana Resort And Spa Ko Samui/Chaweng, Thailand
Address: 92 / 1 Moo 2, North Chaweng Beach, Chaweng, Ko Samui 84320, Thailand
Location: Thailand > Surat Thani Province > Ko Samui > Chaweng
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#2 On the Beach Hotel in Chaweng
#2 Luxury Hotel in Chaweng
#3 Romantic Hotel in Chaweng
#3 Family Hotel in Chaweng
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Anantara Lawana Resort and Spa 5*
Official Description (provided by the hotel):
Nestled on the quiet, pristine northern end of Chaweng Beach, Anantara Lawana Koh Samui Resort & Spa offers peerless luxury Koh Samui accommodation just steps away from the ocean. Watch the sun rise over Samui’s palm forested coastline. Recline in rooms and suites inspired by the island’s original Chinese merchant settlers. Experience the perfect romantic dinner for two in a setting of your choice, accompanied by the freshest international cuisine.With room sizes starting at 61 square metres, Anantara Lawana Resort & Spa provides leading island resort accommodation. From the luxuriously appointed rooms and spacious Koh Samui pool villas to the resort’s communal facilities and restaurants, each guest is treated to the finest in services and amenities. Take a dip in the beachside infinity edge pool, dine in our treehouse restaurant overlooking the bay, or keep in touch with friends back home thanks to free Wi-Fi throughout the resort.While Anantara Lawana Koh Samui Resort & Spa’s location is quiet and tranquil, the buzz and excitement of Chaweng Beach lie just around the corner, with an array of international restaurants and local shops to take care of your every need. ... more   less 
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