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“Affordable, clean and comfortable” 3 of 5 stars
Review of Premiere Classe Geneve-Saint Genis Pouilly

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Premiere Classe Geneve-Saint Genis Pouilly
57, rue des Chalets, 01630 Saint-Genis-Pouilly, France   |  
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Hauteville, Switzerland
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“Affordable, clean and comfortable”
3 of 5 stars Reviewed November 6, 2014

My two friends and I stayed here for one night last weekend, we took the family room which had a bunk bed and a double bed. It was very small but perfect for one night. It cost us 15EUR each (as there was 3 of us)
By no means it wasn't luxurious, but perfect for a one night stop over. We didn't eat the breakfast there but the dining area looked lovely.
My biggest advantage was that it was very clean and tidy and well looked after. A lot of places you get what you pay for (10euros damp, unhygienic and dirty) but this place was the opposite.


The cons:

We had to walk 40minutes to find the location (it is well hidden!)
Also around 9am we had a surprise visitor from the cleaner.. We were all still in bed but awake chatting, all the sudden we hear the key card and the door flung open.

Apart from the two cons, it was perfect for one night

Room Tip: Take a second floor room - there are a lot of steps!
See more room tips
  • Stayed October 2014, traveled with friends
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clovis R, Responsable réception at Premiere Classe Geneve-Saint Genis Pouilly, responded to this review, 4 weeks ago
Google Translation
Cher client,

Je vous remercie d' avoir laissé votre avis, l'opinion de nos clients est très importante pour améliorer notre service.

Je partagerai avec reste de l'équipe votre commentaire.

En espérant vous revoir très bientôt .

Sincères salutations

Loïc
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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64 reviews from our community

Traveler rating
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    14
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17
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 3, 2014

This is a cheap hotel located about 12 KM outside Geneva. The reception is simply not working. You have to get your code etc from a machine located outside the hotel which doesn't even work. The staff hardly speaks any word of English (even though they tried to help which was nice of them).

The room was unbelievably small, the bathroom was about the size of a bathroom on planes and it was leaking. The room was so small that my breath was enough to warm the whole room!

Yes, it is cheap but I wished I payed 10 Euros more and stayed in somewhere a bit more decent.

Room Tip: Pay 10 Euros more and stay in somewhere a bit more decent
See more room tips
  • Stayed November 2014, traveled as a couple
    • 1 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clovis R, Responsable relations clients at Premiere Classe Geneve-Saint Genis Pouilly, responded to this review, 4 weeks ago
Google Translation
Cher client,

Merci d'avoir laissé et soyez rassuré, je suis vraiment désolé de votre expérience.

Nous avons appelé un technicien pour réparé la borne après votre passage.

J'informerai le personnel de votre séjour.

Si vous revenez dans notre région soyez certain que nous serons à votre disposition pour vous accueillir de la meilleure des façons.

Sincères Salutations

Loïc
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Travelers are raving about these Saint-Genis-Pouilly hotels

Waasmunster, Oost-Vlaanderen, Belgium
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 19, 2014

It is a low budget hotel, the room can't be smaller, you just can open the door if you push hard enough, and the bathroom door can't bet opened completely.
But the bed is OK and you have a toilet, shower and a sink.
The room is clean and the personnel is friendly.
The breakfast is cheep when you see you only pay 4,99 euro, but often there is no bagette (French bread), even at 08:00 in the morning!!! and you can only get it when you complain very hard.

  • Stayed September 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with premiereclasse.com - Louvre Hotels Group

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clovis R, Directeur général at Premiere Classe Geneve-Saint Genis Pouilly, responded to this review, September 27, 2014
Dear,
We thank you for your comments.
We have the concern to satisfy you during your stay, and we are really sorry about the waiting on the baguette.
You appreciated the bed, the shower and the cleanliness. Be reassured, we try to improve our service on a daily basis.
Sincere greetings and see you very soon in our hotels.
Clovis R
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 26, 2014

the room was good and clean. all we needed was a place to sleep and it was good enough.
but the staff was rude. wouldnt go back just because of it. unhelpfull, rude, they need to learn more about custumer service..

Stayed August 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duszniki
1 review
4 of 5 stars Reviewed August 5, 2014

Very nice stay for very short time:) The rooms could me bigger and a little cleaner in windows, small bathroom,but for 1-2 night are quiet good. I am staing all time with my family on this chain and Iike it!

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with premiereclasse.com - Louvre Hotels Group

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inverness, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 25, 2014 via mobile

We arrived late on a Sunday night! Wasn't sure the man on reception worked there at first! We checked in and paid for one night - entrance hall a bit shabby! First problem was our booking was not honoured - a double for two teenage boys was given instead of a twin room! We were given another room for one of the boys but without a shower. He did have a toilet! The bedroom and toilet were open plan!!!! After using the toilet, it flooded everywhere and he moved again.
Poor nights sleep from me and other members of party - one member was disturbed during the night by someone walking into his room at 2am. !!!!!!!!! Next morning,at breakfast we used the free WiFi to find a new hotel. Breakfast was bread and tea/coffee or juice -not a great selection for the cost!!! During breakfast one member of our party had his iPod and wallet stolen from his room! The room was locked but someone entered. Receptionist was very unhelpful but did call police for me _we had no transport! key cards had been stolen from hotel two weeks prior to our arrival and they DID NOT report this to police until after our theft!
A very dodgy place -couldn't wait to get out of there!!!!!! NEVER STAY HERE!!!!
Not Premiere, not class, and not in Geneva. Total nightmare of a place

  • Stayed March 2014
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield UK
Senior Contributor
46 reviews 46 reviews
24 hotel reviews
Reviews in 33 cities Reviews in 33 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 18, 2014

Just one night in transit to the alps and having to pick a friend up at Geneva airport I chose this ...it was the cheapest nearest option...clean friendly and warm ..the breakfast was ...ordinary ..but at €35 for the night who can complain...it is Ok if you have transport but I wouldn't book it for a base to visit Geneva

  • Stayed January 2014, traveled solo
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premiere Classe Geneve-Saint Genis Pouilly

Address: 57, rue des Chalets, 01630 Saint-Genis-Pouilly, France
Phone Number:
Location: France > Rhone-Alpes > Ain > Saint-Genis-Pouilly
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Saint-Genis-Pouilly
Price Range (Based on Average Rates): $
Number of rooms: 60
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Also Known As:
Premiere Classe Geneve-Saint Genis Pouilly Hotel Saint-Genis-Pouilly

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