Me & my partner stayed for a week in self catering holiday cottage called The Barn in September last year. On our arrival, as we approached the property for the first time, we were greeted by clothes hanging on the washing line, which was not very welcoming to start our holiday off!!
Inside, both of the sofas looked tired and tatty and were ever so uncomfortable, it was impossible to relax on them! One of the steps on the wooden staircase was quite worn and each time we stepped on it felt like it might just fall apart. Then upstairs, the beams and the slanting walls in the bedroom were so low that we couldn't stop banging our heads in them every so often.
On the second day of our stay the kettle broke in the morning! I rang the contact number given by the owners immediately to let them know but there was no answer, so I left a message explaining the situation. After that we were out the whole day and returned roughly in the late afternoon back to the cottage and were hoping that the owners might have picked my message and may have even replaced the kettle in the meantime. Sadly, far from it as it appeared that Candy had just popped in at the off chance to ask if everything was okay, which she would have known only if she had listened to the message I left several hours ago!
Never mind, I explained again! Also, I took this opportunity to ask for more towels as there was only one tea towel and one hand towel supplied in the kitchen for a week's stay; which I feel was a little on the unthoughtful side! Apart from this, we were a little unsure of how to put the towel rail on in the bathroom, so thought might ask about it whilst Candy was still there, although we were explained how it all work but we found in a rather patronising way!!
With regards to the kettle situation, we were given a replacement but much to our surprise a mini travel size one!! I found it extremely ridiculous!! We had to spend all of our holiday making drinks in a tiny travel kettle, lol!! So much for staying in apparently a luxury accommodation when a reasonable brand new normal kettle couldn't have cost no more than £15.00, again very unthoughtful of the owners!!
I think one would have had to be a genius to work out the DVD player supplied in the barn as it took us about an hour to figure it out before we could watch anything on it, as quite conveniently no operating instructions were left for the guests!
Then early on during our stay, on one night the toilet broke down too, as it just wouldn't flush!! My partner spent absolutely ages in the middle of the night trying to fix it and at last he was successful and we had a working toilet again!! We so didn't expect to be doing all this and wasting our precious holiday feeling harassed by annoying things like this!!
Lastly, on our final day even after the experience we have had, we though we would return the keys in person. So, we headed towards the owner's accommodation and knocked on the door several times but no answer again!! So, we left the keys in the door of the cottage and left the place without saying bye to them.
We totally adore New Forest itself and in fact we are visiting it again in March but definitely not returning to the The Barn again and would certainly not recommend this cottage to anybody. The accommodation is too expensive for what it is and the owners are simply too cold and indifferent.
We holiday at least about three times a year and go to different places each time but have never ever come across some many negatives in one place!! What an absolute shame!!!
- Official Description (provided by the hotel):
- New Forest holiday accommodation offers lovely holiday cottages and en-suite bed & breakfast rooms. Situated in a lovely part of the New Forest National Park; the forest is immediately outside the garden. Beautiful walks, cycling, horse riding, and lots more. Wildlife is everywhere. Cows, donkeys, ponies and pigs roam freely through the forest, and are often seen outside our fence. Wild deer feed in our paddock and many varieties of birds come to visit. ... more less
- Also Known As:
- Forest Edge Bed & Breakfast Redlynch/Salisbury, Wiltshire