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“Terrible Service and Long Wait” 1 of 5 stars
Review of Les Rigalous

Les Rigalous
21 Rue Saint Jacques, 24540 Monpazier, France
+33 5 53 58 16 02
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Ranked #11 of 13 restaurants in Monpazier
Price range: $18 - $34
Cuisines: French
More restaurant details
Restaurant details
Good for: Families with children, Special occasions
Dining options: Reservations
Description: The restaurant Les Rigalous has opened his doors in the beautiful region of the Dordogne in the heart of the small medieval village of Monpazier. The chef, Marie Hélène, lays a greedy table inspired by local products périgourdin and realized plate with a lot of originality and to know how to make, the Chef puts it all her heart and we ask for more ! The restaurant is intimate and very warm and small peculiarity very appreciated on Fridays it is couscous!
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Terrible Service and Long Wait”
1 of 5 stars Reviewed July 31, 2013

This restaurant appeared to be in a very nice location in the square in Monpazier and I sat down with my parents at around 7:15. We were not approached by the waitress until 8:00 to order drinks despite repeated attempts to get their attention. Once we had ordered we waited an hour and a half for one starter and then a further 45 minutes for the main courses. It appeared that they could not cope with the amount of people in the restaurant.Therefore we decided to leave and we went inside to receive the bill. The woman inside who appeared to be the owner/manager refused to give us a discount on the set menu which we had not received the desserts or cheese, and was ready to attack us for being English and not waiting as "in France everything takes a long time". Eventually a man had to step in and resolve the dispute. It was horrible to have to argue with such a rude woman who would not even listen to our complaint, and it ruined the last night of our holiday. I would strongly recommend not to go to the restaurant at busy times - or at all.

  • Visited July 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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22 reviews from our community

72% Recommend
    7
    9
    2
    1
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Any
English first
Bath, United Kingdom
Senior Contributor
27 reviews 27 reviews
20 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
47 helpful votes 47 helpful votes
“Honest and sweet”
4 of 5 stars Reviewed June 2, 2013

Okay, so the decor is a bit odd - seaside holiday let crossed with ferry terminal - but this young group of hoteliers is doing its best, putting heart and soul into hospitality and, more importantly for us, the food. Well priced menu, decent cooking, lovely service. We went back the next morning for coffee, which was also good, and we were allowed to take in croissants we bought elsewhere.

  • Visited May 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“les rigalous montpazier”
4 of 5 stars Reviewed October 21, 2012

this restaurant was recommended to us by one of the local residents. The restaurant is run by Marie-Helene, the chef and her daughter. My husband and I both had duck for our mains and it was the best prepared duck we had on our vacation in France. The service was friendly and efficient. The restaurant has a quiet atmosphere .

  • Visited September 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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