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“Very enjoyable stay” 4 of 5 stars
Review of St. Kitts Marriott Resort & The Royal Beach Casino

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St. Kitts Marriott Resort & The Royal Beach Casino
4.0 of 5 Resort   |   858 Frigate Bay Road, Frigate Bay, St. Kitts   |  
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5th,6th & 7th Nights Free
Ranked #3 of 3 hotels in Frigate Bay
Hughesville, MD
Top Contributor
195 reviews 195 reviews
17 hotel reviews
Reviews in 65 cities Reviews in 65 cities
101 helpful votes 101 helpful votes
“Very enjoyable stay”
4 of 5 stars Reviewed November 19, 2013

My husband and I just returned from our week's stay at the Marriott. We had a hotel room on the 4th floor. Upon arrival, we were handed a cold cloth and a choice of a cold beer or rum punch which hit the spot after flying all day. We arrived around 3:00p and were checked in within 15 minutes. We went to our room and unpacked. After unpacking, we noticed there was a high pitch squealing noise coming from the toilet, like every 30 sec - 2 minutes. We called the front desk and surprisingly a maintenance man was at our door within ten minutes. My husband seemed to know what the problem was a suggested an inexpensive part needed to be replaced. The maintenance man fidgeted with the toilet for about ten minutes and exclaimed it to be fixed. We did not hear the noise again until the next time we flushed the toilet, then again every 30 sec - 2 minutes. The only time we were in the room was to sleep, so we just turned the water knob off before the toilet when we went to bed so the noise would not keep us awake, then turned it back on every morning when we woke. The lobby is open to air which can be hot if there is not an ocean breeze coming through, which there was everyday and night except for check out day (funny how that happened). Since the lobby is open to air, it can get loud at night as the crowd's voices carry to your room. The first night, they had a live band from 8p - 10p in the lobby. We all danced and let our hair blow to the ocean breeze. The inside lobby has happy hour everyday from 6p - 7p, $4 rum punch, $6 colada's and daquiri's. We enjoyed several happy hour's in the lobby and brought pizza or salad in from the pizza shack to eat with our drinks for dinner. The pizza shack has the best pizza I have ever eaten, some special sauce they put on it. The three main restaurants on site: Italian, Steak, Seafood are extremely expensive. We found the pizza shack and eating off the property at the strip to be the best value for us. The Bohemia restaurant has an outside area which was reasonably priced. We discovered the Calypso cafe has a nice mixed fruit for $4.50, perfect for breakfast along with our cheerios, bananas, milk we bought at the grocery store which was in walking distance. The grocery store had paper products but no bowls for our cereal. Thankfully, we found a three pack tupperware container that worked well. There are a lot of restaurants within walking distance that are reasonably priced. We went to the Thai next door Karma, Indian close by Bombay Blues, Cathy's at the strip, Shipwreck beach (taxi), Palms Court Gardens (taxi). I will write individual reviews later for these. It all depends on what you prefer to spend your money on really. If you are like expensive restaurants, then I'm sure these are very good because I heard very good things about them from other guests. We personally prefer to spend our money on excursions (Leeward Charter trip to Nevis and exploring different places). Therefore, we try to find good food for less money which we did. Speaking of money, Marriott has a casino extending off of the lobby. The casino is air conditioned and the resort gave us $10 each play money which we enjoyed using. The spent Sunday and Friday all day on the beach at the Marriott. The beach is great, it has a rock barrier to prevent the waves from crashing into you too hard. You can snorkel off the beach as well. We checked out a noodle to snorkel with for free and had our own snorkel gear. They do rent out snorkel gear for a reasonable price. You have to be a decent swimmer to snorkel on their beach because the water is a little rough, would not suggest it for children. The beach if full of canopies that provide shade and lounge chairs which didn't seem to fill up with people until around 11am. We loved the main pool. We spent every evening in the heated pool. It is broke down so well. At one end, you have the swim up bar for the party people. Then the volleyball area for the active people. Then the shallow sides for the children, then the other end for those like me who love to just float around and relax. The pool chairs are not that great, have a whole where the two halfs come together which is not that comfortable and the tops do not provide much shade. Thankfully, there are areas around the pool that provide shade you can move your chair to. The main pool has happy hour from 5p -6p with Rum and Vodka drinks only. Not a great time for happy hour as most people are either at dinner or getting ready for dinner. The staff everywhere were very nice and greeted you each time they passed you. The hotel was very clean with the exception of the fountain area. Overall, great stay and we will definitely put the Marriott on our list of places to return to. Oh, forgot to mention that the beds and pillows were the best ever, so comfortable. We did sleep with the air conditioner fan on high everynight to drown out the lobby noise.

Room Tip: Get a room away from the lobby, noise gets loud at night and carries to your room.
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (343)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Boynton Beach, Florida, United States
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 19, 2013

It's a beautiful property, however, there is not much to do there. It's a very quiet, laid back island, so if you are looking for peace and quiet, that's the place to go!
It's also very expensive--they have their own currency, and our dollar is not worth much.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakville, Canada
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
Reviews in 20 cities Reviews in 20 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed November 18, 2013 via mobile

So far so good. Super large and clean room. Maintenance being done all over the resort. Helpful and smiling staff. No problem at check-in. Our lost bag from delta flight delivered directly to our room. Fantastic beach and plenty of beach chairs and towels. I have no idea about the pools - i don't fly 6 hours to hang out by the pool. As for the restaurants, no comment yet as we've been eating off the hotel property. One issue so far - happy hour drinks don't include any beachy drinks, just regular bar stock. I guess i'll have to make them myself in my very well-equipped kitchen. Got to go use the blender. C u.

Stayed November 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lawrenceville, Georgia
Senior Contributor
30 reviews 30 reviews
Reviews in 15 cities Reviews in 15 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed November 17, 2013

The Marriott is perfect for the traveler who wants comfort and convenience in one package. There may be other hotels on the island that are more quaint and personal. You can still get that feeling at the Marriott with multiple pools, bungalows that are away from the main hotel building, and intimate high quality restaurants that serve very good food. If you don't want to stay on property to eat, a number of top rate restaurants are within a short walk or drive of the resort. Another benefit of a resort this size is the opportunity to meet and make friends with people from all over the world to share meals and activities with. The staff are attentive and addressed issues that we had quickly. We will stay there again and would feel comfortable taking our children there as well.

Room Tip: The rooms in the buildings outside the main hotel are larger. The ones on the "backside"...
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Old Saybrook, Connecticut
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 15, 2013

As the best place to stay on St Kitts, the Marriott needs some work to stay on top. The hotel overall needs some dressing up. The rooms are tired, and the double bed rooms have very small double beds, not kings or queens like most other Marriotts. The pool is ok but could be cleaner. The decorative pools around the grounds are sickening....full of debris and scum. The restaurants are ok with the Italian being the best. Service desk person ell seem in-caring, and not interested in your needs. Marriott needs to step in and look at hotel to see if they feel it is up to their standards.

Room Tip: Ocean view 5th floor only.
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  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 13, 2013

Having previously stayed at this resort when it first opened, I was anxious to return. The check in process was a disaster since the computers were down and several groups were checking in. We were among the lucky ones to get a room assignment in 45 minutes, possibly because of our platinum status, some were waiting three hours. The rooms were immaculate and well appointed with luxury bedding and every amenity, however the rooms are not sound proof and noisy neighbors could affect your experience.
The grounds are well cared for and the facility overall is absolutely beautiful. We received excellent service from staff members for the duration of our stay. Now to the negatives. There is a 12.5% shared gratuity on everything that is purchased and in the spa an additional 10% hotel tax. It is also suggested that an additional individual gratuity be added if the service warranted it. With the already inflated prices , this means that the $27 per person breakfast buffet is approaching dinner prices. I recommend staying away from the name restaurants and eating off property or at the Cafe Calypso. The cafe has an all day menu with drink service for a very reasonable price. Another alternative is the pizza shack, which has an excellent selection of delicious pizzas and wraps but only open until 6 PM.
In the middle of the week another group checked in. This brought another dimension to getting a table or a seat at the bar.
Paradise? Yes. But a very costly adventure.

Room Tip: Garden house 11 first floor pool view was an excellent choice. It was close to everything .
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  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northeast OH
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 13, 2013

Stayed in a Garden View Room with a disappointing view of the main building. Everyone smiling, ready to assist and very accommodating. Staff in on site restaurants and bars went beyond what I expected. Everyone was very helpful. Plenty of activities and excursions available. Beds were fantastic and very comfortable. Purchased the all-inclusive package - it made dining simple but all the alcohol included could make a grown man cry. I heard many people comment on how dangerous drinking with no limits can be. And one of our traveling party actually said "I'll never drink Carib (a local beer) again!"

All in all, a very pleasant and enjoyable trip.

Can't wait to do it again next year.

Room Tip: No elevators in garden view rooms - ask for 1st floor. Ask for room away from pool areas as they ten...
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  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about St. Kitts Marriott Resort & The Royal Beach Casino

Also Known As:
St. Kitts Marriott Resort And The Royal Beach Casino
St. Kitts Marriott Resort & The Royal Beach Hotel Frigate Bay
St. Kitts Marriott Resort & The Royal Beach Hotel
Marriott Frigate Bay
Marriott St Kitts
St Kitts Marriott
Frigate Bay Marriott
Marriott St. Kitts
St. Kitts Marriott
St. Kitts Marriott Resort & The Royal Beach Casino Frigate Bay
Address: 858 Frigate Bay Road, Frigate Bay, St. Kitts
Phone Number:
Location: Caribbean > St. Kitts and Nevis > St. Kitts > Frigate Bay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 hotels in Frigate Bay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — St. Kitts Marriott Resort & The Royal Beach Casino 4*
Official Description (provided by the hotel):
The Marriott St. Kitts Resort & Royal Beach Casino captivates you from the moment you see it, immersing you in the culture and atmosphere of this most relaxing and romantic of Caribbean Islands. Our breathtaking St. Kitts resort hotel offers an unparalleled island vacation experience. Luxury guest rooms, trimmed with West Indian accents and cutting-edge comforts, are spacious and welcoming. That same Caribbean flavor sets the tone in our 8 restaurants and 2 lounges. For entertainment and relaxation, the resort also offers the 35,000 sq ft Royal Beach Casino, the 15,000 sq ft Emerald Mist Spa and boasts an 18-hole championship golf course at the Royal St. Kitts Golf Club. ... more   less 
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