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“Excellent base” 4 of 5 stars
Review of The Queens Head

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The Queens Head
4.0 of 5 Inn   |   Townfoot, Rothbury, Northumberland National Park NE65 7SR, England   |  
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Hotel amenities
Ranked #7 of 11 Rothbury B&B and Inns
Carlisle, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Excellent base”
4 of 5 stars Reviewed yesterday NEW

From the moment we walked in the level of service was professional and friendly, especially the waitresses in the excellent restaurant. The food was of a high standard and we can particularly recommend the lamb rump and the chicken stuffed with haggis. Our room(no.23) was on the top floor and with it's newly decorated bathroom was of more than an adequate standard, the bed was very comfortable and clean. There appears to be an ongoing programme of redecoration in the hotel which will help brighten up the odd tired corner. The hotel is perfectly located for visiting the National Trust properties at Cragside and Wallington. We hope to visit again and would thoroughly recommend this hotel.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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159 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Wells, United Kingdom
Top Contributor
55 reviews 55 reviews
49 hotel reviews
Reviews in 49 cities Reviews in 49 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at The Queen's Head for one night as we walked St. Oswald's Way. A nice place in the process of being renovated by the looks of it. Rooms were clean tidy and pleasant and the beds were comfortable. We had a really nice meal here as well and the service was excellent. Not a 5 star place but very good and will be a lot better when the renovation is complete. Rothbury is really a lovely little town.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stafford, United Kingdom
Top Contributor
109 reviews 109 reviews
22 hotel reviews
Reviews in 57 cities Reviews in 57 cities
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed May 21, 2014

Staying in this beautiful Northumbrian town and visited most local hostelries.The food ,service and choice of bitter was first class at The Queen's Head and other than the intrusively loud music,the dining room was a pleasant place to be.Alexandra served us very well and no doubt this will be a place to which we will return.

  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 22, 2014

We were booked into The Turks Head in Rothbury but due to a plumbing emergency we were moved to The Queens Head also in Rothbury. Didn't mind being moved but notice was the same day so planning an alternative whilst driving up the A1 wasn't an option.
The manager of The Turks Head texted a sincere apology and offered a discount should we choose to return at a later date which seemed generous given she had lost a booking...or so we thought - turns out both hotels are co owned so the offer was a little hollow given we wernt offered so much as a cup of coffee on arrival or in person repeat of the apology and up until arrival we didn't even know the rate despite texting back to ask!

However The Queens Head is an OK place but not remarkable. Our room was clean and the bathroom a generous size but there was no in room WiFi and the 17 inch TV with terrible reception wasn't much of a concelation.

Breakfast was very good and served with a smile so no issue there.

I enquired on departure if there was to be any discount considering the inconvenience but the same smiley man from breakfast pleaded ignorance of the last minute change and charged us the full £80.

In summary this is an OK place that shouldnt disappoint to much but its on the expensive end of the scale considering its a basic room above a pub making it a very tasty but costly breakfast.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
missytiger, Owner at The Queens Head, responded to this review, April 23, 2014
Thank you for taking the time to leave a review. It appears we have suffered a little through no fault of our own in that you were not happy to be moved. The Queens Head is not co-owned, we do have an interest in The Turks Head. I offered the room in good faith on the same terms as your booking with The Turks Head as you would otherwise not have had anywhere to stay. The accommodation is comparable, both above a pub, no wifi in room etc. I apologise that the Manager of the Turks Head was not there to greet you, but I am sure you found my staff to be very helpful and solicitous and as there is free tea/coffee/biscuits in all our rooms they would not have offered coffee as soon as you arrived.

I hope that you will take up the offer of discounted accommodation at The Turks Head when next in Rothbury.
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Newcastle, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 6, 2014

We just booked one night stay here got room on top floor room was very nice and clean. The guy who checked us in was really nice and chatty. We had a few beers then went for a walk its a beautiful little place.We had a meal in the hotel and it was fantastic Chicken with Haggis mmmm.I would go bck service was very good ..

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 3, 2014

I came across this hotel on a voucher site and decided to book the voucher deal plus 2 extra nights. Rothbury is a pretty Northumberland village with the National Trust property of Cragside nearby. The Queens Head is an inn with rooms. The room was lovely and the food very good. we ate there all three nights. The staff were very friendly and nothing was too much trouble. We will revisit.

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 1, 2014

We stayed using a Groupon we were greeted with a warm welcome and shown to our twin room which was very clean with immaculate bedding and towels and an ample supply of tea and coffee. we ate our evening meal in the restaurant we chose the pie of the day which was steak and ale it was full of very tender meat and we both cleared our plates. The sticky toffee pudding was the lightest I have tasted and melted in my mouth. My husband really enjoyed the real ales on offer. The beds were really comfortable and the room was quiet with no traffic noise until after 7 am. Breakfast was excellent with good quality cereals etc and locally sourced cooked produce. My request for the scrambled egg with smoked salmon and to try the sausage from the Northumbrian full breakfast was met with no problem. I wouldn't hesitate to stay here again.
Just wish the weather had been better as our plan to go for a walk alongside the nearby river had to be abandoned due to rain.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
missytiger, Owner at The Queens Head, responded to this review, April 3, 2014
Hello,

Thank you very much for your review, its lovely for the staff to be appreciated for their hard work.
Keep in touch we do our own specials out of season, I will email you anything we do.

Teresa
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Additional Information about The Queens Head

Address: Townfoot, Rothbury, Northumberland National Park NE65 7SR, England
Phone Number:
Location: United Kingdom > England > Northumberland > Northumberland National Park > Rothbury
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant
Hotel Style:
Ranked #7 of 11 B&Bs / Inns in Rothbury
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Queens Head 4*
Official Description (provided by the hotel):
The Queens Head is a family run inn with smart en-suite rooms, relaxed atmosphere, friendly bar and helpful staff. The attractive restaurant has comfortable high backed upholstered chairs where the Bar/A la Carte Menu or the daily blackboard are available Lunch and Dinner, or if you prefer, eat in the Bar. There is a patio garden and free private car park. We pride ourselves on the quality of our food and service. ... more   less 
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Also Known As:
The Queens Head Hotel Rothbury
The Queens Head Northumberland/Rothbury

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