I see that I am not alone with my overbooking problem. I booked this hotel 4 months before our departure. After reading severall reviews on the internet about overbookings we contated the owner severall times. But he is the tipical Manuel from fawlty towers. NO worries Sir. Everting is OK Sir. But 6 days before our departure he send us an email that he has overbookings and we can not stay in his hotel. He gave us a link to an alternative hotel from time sharing. Which WE needed to contact and book ?! Off course we did not make a booking in that hotel because we were not interested to be bothered every day by salesman that want to sell us a time sharing.
I find this extremely unprofessional and if the owner does not get his act together I am sure he will loos all his business. So if you want to have a problem free vacation do not book there.
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- Also Known As:
- IBH Apt Diamond Los Gigantes, Tenerife, Spain