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“Ignore negative reviews of this place” 4 of 5 stars
Review of Globales Aparthotel Tamaimo Tropical

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Globales Aparthotel Tamaimo Tropical
3.0 of 5 Hotel   |   Calle La Hondura S/N | Los Gigantes, 38683 Puerto de Santiago, Tenerife, Spain   |  
Hotel amenities
Fleetwood, United Kingdom
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
“Ignore negative reviews of this place”
4 of 5 stars Reviewed October 16, 2013

Returned yesterday from a week here. Don't understand how some of the reviews on here are so horrendous! Is it the best/most modern hotel ever? No. Is it in need of some updating and cosmetic surgery to bring it out of the 80's? Yes. Did we let this interfere with our holiday? No. Why? Because we were on holiday! Why worry yourself with wonky light fittings and out of date photographs when you're in Tenerife for god's sake! Our room didn't have air-con so instead of moaning about it we rented a fan from reception. Problem solved. One of the wardobe doors was a little loose so we fixed it. Problem solved. I know you can argue that you shouldn't have to but if it means that your week won't be ruined then it's kind of worth it. I can definitely say it is NOT the filth covered insect infested hell hole that some reviews have portrayed. The only cockroach we saw was wandering along the pavement outside minding it's own business. Maybe we were lucky? Who knows.
It's a functional 3* hotel in Tenerife and if you go there expecting exactly that you won't be disapointed.
It was clean, friendly and in a stunning location. The staff were always approachable and helpful and as for people moaning about a 2 drink limit per person..seriously? This is to keep service flowing so people aren't waiting for ages at the bar while someone makes a 10 drink order (they would then complain about that as well) there are also polite signs at the bars explaining this.
Also never a shortage of loungers, if anything there were too many as loads were always left stacked up. Maybe this isn't the case during school holidays but it was last week.
There are a lot of birds around in the complex but to be fair it has a lot of trees in it and also serves food outside. Suppose people would complain about seagulls at the seaside as well eh?
My only let down was the variety of food but my husband had no complaints there so that obviously is just my taste and some random combination can always be made.....if you're a vegetarian however be prepared to eat a lot of salad and chips because there wasn't much else on offer suitable.
All in all we enjoyed our time there and found the place to be just what we expected, i'd consider staying there again if we returned to Santiago and would tell people to go and make their own minds up about it, you'll never please everyone.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality M, Director de Relaciones Públicas at Globales Aparthotel Tamaimo Tropical, responded to this review, October 18, 2013
In Hoteles Globales we are commited to provide to our guest the best experience during their holidays and we feel very happy when we achieve it!.

We will be glad to welcome you back. We remain at your disposition for further assistance before your next visit.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (453)
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English first
Matlock, United Kingdom
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 15, 2013

Just arrived back, literally, from our fabulous 2 week stay at this Hotel. Initially we were very sceptical, having read some of the reviews on Trip Advisor. We went as a party of 5 adults, and we were extremely surprised at the high standards at the Hotel. The accomodation was excellent, clean and tidy, the food was well presented, and as a good, if not better than anywhere we have stayed before in Europe. The pools were very clean, and the staff were very helpful. They worked very hard to make our stay really enjoyable. We were sorry to leave and return back to the UK. If you want a great holiday, in a beautiful location at sensible prices, go and stay at this Hotel.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality M, Director de Relaciones Públicas at Globales Aparthotel Tamaimo Tropical, responded to this review, October 18, 2013
In the name of all staff and management we want to express our satisfaction to acknowledge your positive valuation about the We would like service provided by our staff at the different areas of the hotel.
to thank you for taking time to write a review about your stay at Globales Tamaimo Tropical and for choosing our hotel for your vacation.



Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, United Kingdom
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed October 13, 2013

First of all we spent a wonderful one week at this hotel, it was an absolute pleasure staying there, and I would always go back. Staff is helpful and kind, service is good, rooms are clean and spacious, there is a balcony to sit in the evening with a nice glass of wine :)
Two huge pools with bars, also a small pool for the kids, jacuzzi, tennis court etc.
The pool is great, clean, there is also a bar in the middle.
At night there is a bar and also programs every day.

But as usual there are always BUTs.

Rooms: A bit of refurbishing would be nice. Limescale on the taps and in the bathtub, furnitures are a bit old, other than that its OK, you also have your fridge and a safe, but you have to pay a deposit in order to use it (????)

Food and drinks: We went all inclusive, so we had every meal and also the snacks and drinks.
Breakfast is excellent if you like full English. I missed hash browns and mushrooms but that might be just me. You also have a choice of cereals, croissants, bun and quite a few different type of bread, cheese, ham, salad etc. Orange juice, milk and coffee. PLEASE CHANGE THE COFFEE MACHINE. The most terrible, worst coffee I have ever had in my life. Had to go next door to a cafe to have one every day.
Lunch and dinner is another thing. Still nice and a lot of choice, but in general a little bit of tasteless. I mean does not really matter what you eat and on which day, it all tastes the same. OK, there are almost 400 rooms and a lot of people, and you cannot expect Jamie Oliver but still :) I recommend looking into the Kid's Section, much better. You have beer, white wine and sangria, also soft drinks and water.

Personal suggestion: do not go all inclusive unless you want to spend all day in the hotel. Go half board instead and spend the day discovering the island and eat out. It is beautiful, everywhere you go.

Parking is OK, safe on street parking around the hotel. We went in October, and it was BUSY, I would say finding a parking spot in august is probably a mission impossible.

Internet: there is a free wifi hotspot at the reception, but it is probably the slowest and most unreliable I have ever seen, but please, you are on holiday, you do not want to spend the whole day online do you? There is also a paid version of it, never checked, probably faster.

Al in all, absolutely loved the place, and the whole experience. Would definitely recommended and would come back any time.

Room Tip: Ask for a room on the 3rd floor. Much quieter than the others.
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality M, Director de Relaciones Públicas at Globales Aparthotel Tamaimo Tropical, responded to this review, October 14, 2013
Many thanks for write such a complete comment describing the sensations obtained during your stay in our hotel.

We are very happy to know that you enjoyed your stay with us and that our services and facilities met with your expectations.

We will be glad to welcome you back. We remain at your disposition for further assistance before your next visit.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 13, 2013 via mobile

We have just returned from a weeks break at the island. Fantastic location great transfer as it's like a good opportunity to see the Island Tom the comfort of a free bus ride lol. Food what you would expect I didn't go hungry my wife's very fussy and the was something for her. The great plus for us was that there were NO stag or hen party's as from previous experiences these can turn noisy and nasty. All in all grat location, great local activitys if you want the venture further a field, staff hard working and friendly. Plenty of sun beds, but maybe some of the older type be replaced , all in all a great holiday and we will be returning.

  • Stayed October 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality M, Director de Relaciones Públicas at Globales Aparthotel Tamaimo Tropical, responded to this review, October 18, 2013
In Hoteles Globales we are commited to provide to our guest the best experience during their holidays and we feel very happy when we achieve it!.

We will be glad to welcome you back. We remain at your disposition for further assistance before your next visit.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 11, 2013

Me and my partner stayed at tamaimo tropical for 11nights in September, when we arrive we where late as our flight was delayed so we missed the evening meal but the helpful man behind reception told us were we could get food!
The local people are very friendly and helpful!
Back to the hotel.... It's a massive hotel very easy to get lost! The room we had was a family room it had lots of space and was clean on arrival. There is no aircon in most the rooms but they don't need it! The maids make the beds everyday part from a Sunday they don't clean as such (eg wipe the sides and sweep) but this wasn't a problem for us as it was just somewhere to sleep! The buffet restaurant always had different food each night I am a fussy eater but there was always something for me to have! There is also an Italian buffet style restaurant we only went to this once as you have to book in advance but when we went it was lovely everything was fresh! The swimming pool and sides were kept clean and there is plenty of sun beds to go around some crazy people where getting up at 6am to put the towels out!! We sat round the big pool their was music on all day and it was just an all round good and happy atmosphere! The all day BBQ bar at the pool is great! All the staff are very friendly, afew of them can get moody thou but I think I would with how hard they work! The evening entertainment was always good, it is best to get a seat outside as it gets hot and very loud inside! We made 8 friends when we were their everyone is very friendly! We went on afew trips Siam park is a MUST it's amazing!! We read the reviews before we went and we were thinking what are we going too! I do not understand were people get the bad reviews from! It is a lovely place their is plenty of bars close by not that you need them if you are all inclusive!

  • Stayed September 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality M, Director de Relaciones Públicas at Globales Aparthotel Tamaimo Tropical, responded to this review, October 14, 2013
Dear Guest,

We are glad to know that you spent a pleasant stay at our hotel Globales Tamaimo Tropical enjoying our products, services and facilities.
We hope to see you again in any of the hotels of the Globales Group sometime in the near future. We would be delighted to welcome you back.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chippenham, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 10, 2013

Just arrived back from a week all inclusive & was delighted. Was expecting a studio but found a lovely one bed apartment. All staff were lovely, helpful and pleasant. Two pools were good, resturant mostly good (I'm a bit fussy food-wise but managed to find good food every day), entertainment a little limited but there was something every night, sometimes really excellent. There was daytime entertainment too but I didn't take advantage of this. The whole complex was very clean and well-maintained. Would consider another stay here!!!

Room Tip: Ask for a room overlooking the pool & not on ground floor, although convenient, not much privicy...
See more room tips
  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality M, Director de Relaciones Públicas at Globales Aparthotel Tamaimo Tropical, responded to this review, October 10, 2013
Dear Client,

First of all, we wish to thank you for your loyalty to the Hotel Globales Tamaimo Tropical. We feel proud and honored to have loyal clients like you.

We truly pride ourselves on trying to create memorable experiences for our guests, so thank you for your comments and for posting a review of your experience on TripAdvisor.

It is our hope to have the opportunity to welcome you back in the near future.

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hull england
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 9, 2013

I have recently returned from this hotel after a last minute booking (booked on the wdnesday and went on the friday) and visited with my son.We were delighted with the accommodation, spacious and clean and with lovely views over the pool with the bridge. The staff were very welcoming and extremely polite and helpful. Yes the food can be a little repetetive but we found it quite adeqate and the service at the poolside bars and the entertainment were very good. The location is very quiet and picturesqe and the local bars and restaurants were very welcoming. The only complaint we had was we were advised that our transfer time from the airport would be 40 minutes and it was in fact two hours.We had a very relaxing week, met some lovely people and will most certainly be returning to this hotel

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality M, Director de Relaciones Públicas at Globales Aparthotel Tamaimo Tropical, responded to this review, October 10, 2013
Many thanks for write such a complete comment describing the sensations obtained during your stay in our hotel.

We are very happy to know that you enjoyed your stay with us and that our services and facilities met with your expectations.

We hope to see you again in any of the hotels of the Globales Group, we would be delighted to welcome you back.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Globales Aparthotel Tamaimo Tropical

Address: Calle La Hondura S/N | Los Gigantes, 38683 Puerto de Santiago, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de Santiago
Amenities:
Bar / Lounge Beach Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 10 hotels in Puerto de Santiago
Price Range (Based on Average Rates): $
Hotel Class:3 star — Globales Aparthotel Tamaimo Tropical 3*
Official Description (provided by the hotel):
It is located in Puerto Santiago, Tenerife, between los Gigantes and Playa de la Arena with fantastic sea wiews.The Hotel Globales Tamaimo Tropical consists of 46 comfortable studios, 286 apacious one-bedroom apartaments and 40 two-bedroom family apartaments for up to 6 people. At our hotel the guests can relax in our spacious and quiet solariums with free sun-beds or swim in one out 5 swimming pools ... more   less 
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Also Known As:
Globales Aparthotel Tamaimo Tropical Hotel Puerto De Santiago
Aparthotel Tamaimo Tropical Hotel
Tamaimo Tropical Tenerife
Aparthotel Tenerife Tropical
Tamaimo Tenerife
Globales Aparthotel Tamaimo Tropical Tenerife/Puerto De Santiago

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