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“Liz Milnerton” 1 of 5 stars
Review of Cafe Sofia (Eden on the Bay)

Cafe Sofia (Eden on the Bay)
Shop 17 Eden on the Bay, | Otto du Plessis Drive,, Bloubergstrand, South Africa
Website
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Cuisines: Mediterranean, Sushi, Contemporary, Tapas
Description: Tel: 021 554 0296 beachbar@cafesofia.co.za
Restaurant details
Description: Tel: 021 554 0296 beachbar@cafesofia.co.za
Cape Town, Western Cape, South Africa
1 review
2 helpful votes 2 helpful votes
“Liz Milnerton”
1 of 5 stars Reviewed March 4, 2013

Unless you are prepared to wait and hour and a half for your fodd and then be told they dont have what you ordered, dont bother to go to Cafe Sofia at Eden on the Bay!!

  • Visited March 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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12 reviews from our community

Visitor rating
    2
    2
    1
    2
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Never going back”
1 of 5 stars Reviewed December 18, 2012

When you wait 35 mins for a drink, and 65 mins for tapas... the restaurant deserves the title for probably the worst service experience in Cape Town,
When complaining, the manager was even to arrogant to apologise. Definitely not a place I will visit or recommend.

Stay far away

  • Visited December 2012
    • 1 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
3 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Most Disappointing By Far”
1 of 5 stars Reviewed December 16, 2012 via mobile

When we came here in 2011 it was the best Cafe Sofia that we had ever been too. The food and ambience was excellent. On this occasion it was pathetic! The food took ages to come out and then it was mostly tasteless. The service was abysmal and we had to argue with the manager when it came to the bill as items were incorrectly added. Thanks, you have put me off Cafe Sofia for good...

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Contributor
13 reviews 13 reviews
5 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“To many customers, not enough staff”
2 of 5 stars Reviewed October 30, 2012

What a terrible dissapointment. We went to Cafe Sofia at Eden on the Bay on Sunday 28 October 2012. The weather was lovely, and I make allowances for the fact that they were really busy, HOWEVER - we arrived at 1pm, by 1:30 we had our first drinks, when we ordered round 2 10 minutes later, we were told they were out of stock of Heinekin, and Castle the only alternative was windhoek light.

We ordered the shared tappas - the order was completely wrong, having waited nearly an hour we were not going to send it back. So we ordered two more, which came 45 minutes later - REALLY - 45 minutes to deep fry 2 pieces of Haloumi and 4 Pieces of Calamari is unacceptable.

The poor waitress was completely run off her feet, and we only ever saw the back of her. When we tried to order the third round of drinks we were told they are now out of stock of windhoek light, so we ordered a draught beer, which was flat and luke warm.

We decided to call it a day, and left, if only it had been so easy. It took another 19 minutes (yes I timed it) to get our bill and another 25 minutes to get the change....

Such a pity, wonderful location, reputation for good food, but shocking service and severe lack of management presence on the floor.

Once in the 4 hours we were there did a manager approach us to find out if everything was ok.

  • Visited October 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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