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“A peaceful place in Ibiza” 4 of 5 stars
Review of Los Jardines de Palerm

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Los Jardines de Palerm
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Can Pujol d'en Cardona 34, 07830 Sant Josep de Sa Talaia, Ibiza, Spain   |  
Hotel amenities
Certificate of Excellence 2014
Paris
1 review
1 helpful vote 1 helpful vote
“A peaceful place in Ibiza”
4 of 5 stars Reviewed September 10, 2007

I've beenn visiting Ibiza for more than 10 years, and I have to say that each time that I am coming to this island is a really big pleasure to stay back at Christophe and Cristina's Hotel ( the owners of the place ). The location, the rooms, the good taste in any corner... This place is different of all the hotels I've been staying in the Island. The bathroom in the room is big and the beds are big and very comfortable. There is no room service, but there is always somebody around to make you a sandwich or to get you anything you want. Almost a must. I specially recommend this place to all my friends and they always come back more than happy.

  • Liked — The way everything is done
  • Stayed August 2007, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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48 reviews from our community

Traveler rating
    33
    9
    1
    2
    3
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4
30
4
Business
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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  • Dutch first
  • English first
  • French first
  • German first
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English first
geneva
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 7, 2007

Located in a very cozy, charming environment , los Jardines de Palerm is incredibly rich in surprises. It is mix between design and luscious nature. Quiet and peacefull, every little corner of the hotel inspires to serenity. The rooms are perfectly kept and spacious and privacy is guarantied with an eye for detail.

As a travel agent I am used to visit quite a lot of hotels, but I have to admit that the Jardines moved me more then any others. I was warmly greeted by the owners, I had wonderfull breakfast with fresh fruits and bread, cereals, tea...., slept like a baby in soft linens, enjoyed the serenity of the pool and bar.

I strongly advice this hotel to anyone who would like to have a true confortable accomodation in Ibiza...for a memorable experience!

Stayed August 2007
Was this review helpful? Yes 2
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netherlands
1 review
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 31, 2007

The hotel looks nice and the garden is beautiful. Breakfast is really good. The rooms are spartanic and the room nr. 4 is a dungeon (no windows, very small and only a door). The atmosphere is without a soul. The pools are not meant for swimming. Do not go there with children (unless they have a mute button).

  • Liked — the breakfast
  • Disliked — the atmosphere
  • Stayed July 2007, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
paris france
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
167 helpful votes 167 helpful votes
1 of 5 stars Reviewed June 18, 2007

We've just got back from Ibiza and stayed for four days at the Jardin de Palerme,only because every other hotel on the island was full, we spent our second day, driving around the island desperately trying to find somewhere(anywhere) with a vacancy- it was absolutely dreadful, I have rarely come across a place,especially in this price range, where the owners just don't seem to care about the guests at all, they are treated as a necessary evil to put up with.

Where do I start?We arrived at about 9:00 pm and had to drag our suitcases down seven sets of steep, dark steps,no help was offered and were shown to our "mini suite"which looked like a garage conversion,all the bed linen was the cheapest possible, the pillows were like cheap seat cushions.You can't even use the bedside lamps separately, so you can't read,without waking your partner, if you happen to wake up during the night because the bed is so damn uncomfortable

The whole hotel is a triumph of style over substance.It is very photogenic,I'm going to put some pictures up and I garauntee,people are going to say "what are you making such a fuss about?"it looks very pretty,but absolutely no thought has gone into thinking about how guests use a hotel - all the loungers are covered in white,wipe down plastic,who wants to sit in the sun on plastic?There is no indoor space that you can comfortably sit if it's raining(which it did)unless you are lying on the bed in your room.We did have a plastic lounger outside our room but it always seemed to be covered in fine black ash from the incredibly smelly bonfires burning nearby.

There is absolutely no service at all, you can't get breakfast served in your room, even a cup of coffee,it's served in the garden, pretty enough,but the meanest breakfast ever,a small bowl of cheap muesli,a small bowl of cornflakes and a small bowl of fruit-between two and a pot of yoghurt, then bread if you want it,anything else is simply not offered and anything as exotic as an egg, will cost you more- Did I mention we were being charged €270 a night for this?This will be the last you see of the staff for the day,there is no option to have lunch, let alone dinner and no service around the pool at all,there is an honesty bar where you can help yourself, which is locked at 11:00 pm.You are definitely encouraged to go elsewhere for as much time as possible,although you might decide staying around the pool is rather unpleasant anyway.

In the last two years, St. Josep has expanded from the sleepy little village it was, there are two big,new developments going up in town which creates a lot of construction noise and the road has been expanded, so you are effectively on the motorway,with the noise of cars and the large tourist coaches lumbering by all day.

The attitude of the owners is just so depressing,they just do not seem to care at all - they are completely apathetic and disinterested and to be honest I've had better service and amenities at backpacking hostels that I've stayed at.There is just no excuse for such shoddy lack of service-everybody working in the hotel seemed surly and unhappy,just gettting soap and toilet paper replaced was a battle.

The prices for what you get here are absolutely scandalous- €270 a night is just outrageous,especially when compared to hotels on the rest of the island - skip this shoddy rip off and head striaght for Can Atzaro(the best hotel on the island imho),Es Cucons,Can Lluc,Las Terrasses or if you want to stay in the area, Las Brisas (my other favourite hotel) and see some of the creativity,passion and welcome that Ibicencan hotels are capable of.Book early! as early as you can,the demand for hotel rooms is really high,especially in the summer wedding season,I started trying to book three months before we wanted to come and everywhere we wanted to stay was full, frankly I was surprised(and suspicious)that this hotel had any space-not anymore!It might survive a little longer, simply on the overflow from more popular hotels, but it can't survive long at these prices.It smacks of people who have gone into the boutique hotel business and then found out that it is harder work than they thought and that they actually have to deal with customers,they should either halve the prices(honestly, still too expensive) or start providing some service.

When we left,after dragging our suitcases back up seven flights of stairs ,no help offered and paying the enormous bill,the owner said off -handedly,"Oh well!, see you around,I suppose",if she'd bothered to ask how our stay went,I would have told her,but I doubt she would have cared.

  • Liked — leaving
  • Disliked — the attitude of the owners and staff
  • Stayed June 2007, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
1 review
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed May 19, 2007

Do not stay here. Style over substance sums it up. To put it in context they charge you extra if you have an egg for breakfast - not that they tell you that until you get the bill.

The owners don't seem to understand that in the service industry you are required to serve people. Don't expect a smile from them.

  • Stayed September 2006, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
2 of 5 stars Reviewed September 28, 2005

We stayed at the Jardines de Palerm in Summer 2005. The hotel is set in a picturesque Spanish setting, the contemporary style and general ambience on the surface appeared to be idyllic. However, cracks started to appear after the first 24 hours and the service didn’t live up to the initial impression of the hotel. Disappointingly, the hotel markets itself as “exclusive” and “with a sole”, however, the staff seemed unable to cope with simple requests and I would term the place as sole less. Having stayed in many hotels in Ibiza this is one I certainly wouldn’t return to and if you are thinking of enjoying the facilities, think again, the hotel prefers guests to quietly slip off on long day trips rather than enjoy what could be a very charming hotel.

  • Stayed August 2005
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed January 6, 2005

Having stayed in numerous hotels and villas on Ibiza over the years this was an absolutely divine combination of the two. Only about 6 or 7 bedrooms, all seperate like mini villas, two gorgeous pools so you usually find yourself with time to yourself.

Set in beautiful gardens around an old country house, it's the perfect base for either a relaxed week charging yourself up, or as an oasis of serenity between forays to Space, DC-10 and whatever else takes your fancy.

Run by a pleasant, helpful and unobtrusive young couple.

We've since met a few other people who stayed there, all of whom adored it and will be going back.

Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Los Jardines de Palerm

Address: Can Pujol d'en Cardona 34, 07830 Sant Josep de Sa Talaia, Ibiza, Spain
Location: Spain > Balearic Islands > Ibiza > Sant Josep de Sa Talaia
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool
Hotel Style:
Ranked #3 of 13 Hotels in Sant Josep de Sa Talaia
Price Range (Based on Average Rates): $$
Number of rooms: 9
Official Description (provided by the hotel):
Luxury Boutique Hotel Ibiza,Romantique & exclusive getaway in the hart of IbizaQuiet mediteranean refuge, a 2 minute walk from San Jose,Situated in a XII-century Ibiza Finca,With dreamscape views to the mediteranean Blue and the Ibiza landscape,Enjoy a lazy breakfast in luxurios gardens,Be surprised and discover seductives experiences,2 Pools with many terraces to relaxFor your welbeing enjoy a massageOr treat your soul with a yoga class,Near to the nicest beaches of the southwest of the island,But not far form the pulsing nightlife of IbizaA remarkable experience in authentic Ibiza ... more   less 
Also Known As:
Los Jardines De Palerm Hotel Sant Josep
Los Jardines De Palerm Ibiza, Spain

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