First of all I cannot comment on the lodges - we stayed at one of the camp sites. The camp site facilities (a "bathroom" for every site) were spotless and the hot shower after a long trip through the dust more than welcome. We in particular liked that the camp sites (there are only a handful) are wide spread so you don't hear and hardly see any other campers and can enjoy the tranquility of the Kalahari dunes to the fullest.
The food: This was my fifth trip to Namibia and I've seen a lot of places, many of them of very high standard. But the dinner at Kalahari Bagatelle was the best I ever had in this country - in fact it was so good, that we skipped our Braai plans and went to the restaurant every evening. They also have a very nice choice of South African wine - the house wine comes from Kleine Zalze in Stellenbosch and is certainly not a wine you find in every PicknPay shelf. On top of this I found the prices very reasonable!
The restaurant staff: I worked in the restaurant business myself for a couple of years and I was amazed to see how much effort the team takes in training new staff! There was a new waitress, making her first steps and the restaurant manager (if I remember it correctly her name was Eunice) made sure she was never far away to help and support her in a very encouraging and friendly way. Kudos to Eunice - excellent job!
The reception: We were greeted very friendly, offered a refreshing drink and the nice young lady at the reception explained patiently all we had to and wanted to know: Dinner and breakfast options, activities, location of our camp site and so on.
The game drive: We went on a game drive in the afternoon. As I mentioned I've been to Namibia a couple of times so a game drive on a private reserve does not give me the goosebumps anymore - but for my companion from Germany it was actually his first trip to Africa ever and he definitely enjoyed the relaxed and friendly atmosphere our guide Castro created. We saw - among others - steenbokjes and giraffes, vultures and kudus, gemsbock and meerkats. We also joined the Cheetah feeding and I'm happy to say: the Bagatelle Cheetahs have the biggest area to roam around I've seen so far! Another highlight was the sundowner in the dunes - sipping a nice Gin and Tonic (Malaria prophylaxis - not that there is any risk, but hey!) is just the perfect thing to do after a drive through the dunes.
The horse riding: I felt a bit adventurous and booked a horse riding tour for one afternoon. I haven't been on the back of a horse for a couple of decades and I learned horse riding the traditional = english way. At Bagatelle they have Western trained horses and I can only say: Do it! It was an awesome experience and Frans (who's in charge of the horses) really knows what he's doing and is a true "horse guy" with a fab cowboy hat on top ;-).
The owners: Etienne, Angela and their lovely daughter did everything to make us feel more than welcome. When I went to horse riding, my friend decided to stay at the lodge and Angela personally took care he got a free trip to the sundowner with the staff so he could take pictures of me riding through the Kalahari dunes by sunset. We also chatted a bit on our last night and the pride and excitement they take in leading this beautiful lodge was clearly tangible. If you read this: Keep up the good work - in particular when it comes to your staff. You have some real gems there!
And at last for my fellow travellers: Go horse riding! Even if you've never seen a horse in real life before - it's a bit exciting at the beginning but I assure you you will feel utterly comfortable and in unity with nature after just a very short while.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.